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Added 8 mins ago
Global Account Manager
Cogent Communications
Montreal, QC
Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 8 mins ago
CONTROLLER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
Full-time
Minimum five (5) years of Controller, CPA firm Senior Management or Senior Finance experience, or equivalent
Added 9 mins ago
Assistant Manager
EssilorLuxottica Group
Kitchener, ON
Previous experience in leadership position within retail & customer service industry
Added 23 mins ago
Assistant Manager - BOSS Outlet, Saint-Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
1 -2 years of Specialty Retail Management experience.
Added 38 mins ago
Technical Program Manager (Adtech)
Hillview Consulting Solutions
Toronto, ON
$65 to $75 CAD / hour
Contract
Lead key operating rhythms within our organization and between partner teams; ensure that everyone is working together helping solving cross org issues / communication / partner concerns
Added 54 mins ago
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Truro, NS
Full-time
At KENT, we believe our success is driven by strong, people‑focused leadership and operational excellence. Each retail location operates as a complex, multi‑unit business designed to serve…
Added 54 mins ago
Key Holder - Jo Malone London - Parttime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing…
Added 1 hour ago
Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
Store Manager | Richmond Centre
lululemon
BC · British Columbia, Canada
Full-time
As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key…
Added 1 hour ago
Assistant Manager - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
Other
1 -2 years of Specialty Retail Management experience.
Added 1 hour ago
Full Time Key Holder - BOSS Store, St Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Full-time · Other
2-3 years of Specialty Retail Management experience
Added 1 hour ago
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
Other
1 -2 years of Specialty Retail Management experience.
Added 1 hour ago
Seasonal Delivery Driver Role - Hiring Now!
3SIGHT SERVICES LTD.
Rocky View No 44, AB · Rocky View County, Alberta
Full-time
Professional growth: We offer career growth opportunities such as moving into Lead Driver, Dispatcher, or Operations Manager roles, and professional development and training
Added 3 hours ago
Resource Manager
Aramark Canada
Coquitlam, BC
Full-time
Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary…
Added 3 hours ago
Associate, Corporate Banking
BMO Capital Markets
Laval, QC
Full-time
…syndicated loan portfolio across Industrials, Food Consumer & Retail, Technology and Healthcare sectors. The team supports both our product and coverage partners by allocating capital to…
Added 3 hours ago
Associate, Corporate Banking
BMO Capital Markets
Montreal, QC
Full-time
…syndicated loan portfolio across Industrials, Food Consumer & Retail, Technology and Healthcare sectors. The team supports both our product and coverage partners by allocating capital to…
Added 3 hours ago
Assistant Shop Manager - BOSS Shop, Holt Renfrew Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
Other
2-3 years of Specialty Retail Management experience
Added 3 hours ago
Part Time Sales Associate - BOSS Outlet, Edmonton Premium
HUGO BOSS Canada, Inc.
Edmonton, AB
Part-time · Other
2-3 years of Specialty Retail Management experience
Added 3 hours ago
Temp Assistant Manager - BOSS Outlet, Ottawa Tanger
HUGO BOSS Canada, Inc.
Ottawa, ON
Other
1 -2 years of Specialty Retail Management experience.
Added 3 hours ago
Part Time Sales Associate - BOSS Shop, Holt Renfrew Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
Part-time · Other
2-3 years of Specialty Retail Management experience
Added 3 hours ago
Assistant Shop Manager - BOSS Shop, Holt Renfrew Calgary
HUGO BOSS Canada, Inc.
Calgary, AB
Internship · Other
2-3 years of Specialty Retail Management experience
Added 3 hours ago
Assistant Manager - BOSS Store, St Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
Other
1 -2 years of Specialty Retail Management experience.
Added 3 hours ago
Part Time Sales Associate - BOSS Shop, Holt Renfrew Calgary
HUGO BOSS Canada, Inc.
Calgary, AB
Part-time · Other
2-3 years of Specialty Retail Management experience
Added 3 hours ago
Part Time Sales Associate - BOSS Store, Saint Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Part-time · Other
2-3 years of Specialty Retail Management experience
Added 3 hours ago
Fulfilment Operations Team Leader
IKEA
Hamilton, ON
Full-time
A University degree in Business, Logistics, Supply Chain Management, or equivalent experience in omnichannel fulfilment, distribution, or warehouse operations.

BGIS

Facility Services Manager

North Bay, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor work orders, service escalations, client communications, and financial processes such as quote and invoice review. Support regulatory and quality compliance, reporting, and continuous improvement initiatives in collaboration with BGIS teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, along with organizational, project planning, communication, analytical, and problem-solving skills. Candidates should be able to work with minimal supervision, understand compliance requirements, and be proficient in Microsoft Office applications and Power BI.

Skills

Facility Management
Vendor Management
Organizational Skills
Project Planning
Project Management
Technical Writing
Written Communication
Verbal Communication
Training
Presentation Skills
Analytical Skills
Problem-Solving
Process Analysis
Compliance Management
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Financial Oversight
Client Service Management
Emergency Work Orders
Key Performance Indicators
Quality Compliance
Regulatory Compliance
Health And Safety
Fire Protection
Environmental Compliance
Process Improvement
Continuous Improvement
Best Practices
Sustainable Practices
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Oracle

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