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Added 57 mins ago
Physiotherapist, Regular Part-Time, Rehabilitation Department
West Parry Sound Health Centre
Parry Sound, ON
Part-time
…communities, management of District ambulance services and dispatch, and a full range of in-patient and out-patient programs associated with a 90-bed acute care…
Added 9 hours ago
Operations Manager
Astanor
BC · British Columbia, Canada
Full-time
The Operations Manager owns day-to-day execution of HUNGRY's catering, delivery, and event operations in an assigned market. This role drives the logistics behind every order and event,…
Added 12 hours ago
Assistant Operations Manager
DelGate Logistics
Vancouver, BC
Full-time
DelGate Logistics is looking for a reliable, hands-on Assistant Operations Manager to support our warehouse, fulfillment, transportation, and last-mile delivery operations.
Added 12 hours ago
Service Coordinator - Moncton Chrysler Dodge Jeep Ram
AutoCanada Inc.
Moncton, NB
$19 to $20 CAD / hour
Full-time
Assisting the Service Manager with the day-to-day operations of the Service Department, helping to manage client inquires and concerns.
Added 15 hours ago
Full Time G Licence Truck Driver
Diabetes Canada / National Diabetes Trust
Newmarket, ON
Full-time
Reporting to the Operations Manager, this critical role will work a 40-hour work week, driving established routes to collect donated clothing and household items from our valued customers’…
Added 16 hours ago
Specialist, Field Representative
Trimac Transportation
Richmond, BC
Full-time
…requirements of new Drivers post orientation• Liaise with Area Manager in the hiring, performance, and termination process for Drivers• Managing general day-to-day office operations•…
Added 16 hours ago
Customer Service and Logistics Coordinator (English and French required)
Sika AG
Brantford, ON
$50,000 to $59,000 CAD / year
Full-time
Reporting to the Logistics Manager, the Customer Service & Logistics Coordinator acts as a central point between sales, operations, drivers, production, logistics, and customers to ensure…
Added 16 hours ago
Full Time Class 5 Truck Driver
Diabetes Canada / National Diabetes Trust
Mount Pearl, NL
Full-time
Reporting to the Operations Manager, this critical role will work a 40-hour work week, driving established routes to collect donated clothing and household items from our valued customers’…
Added 16 hours ago
Coordonnateur(trice) à l'approvisionnement | Procurement Coordinator
Broccolini Construction Inc.
Montreal, QC · St-Laurent, Quebec
Full-time
Added 16 hours ago
Assistant Transportation Manager
Chilliwack School District No. 33
Chilliwack, BC
Full-time
…the Director of Facilities & Transportation, the Assistant Manager of Transportation assists with the strategic and operational leadership of the district's Transportation Department. This…
Added 17 hours ago
Security Communications Coordinator
The University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports directly to the Manager, Communications and Patrol, UBC Okanagan Campus Security.
Added 17 hours ago
Transportation Operations Manager
Reimer Associates Inc.
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
$80,000 to $110,000 CAD / year
Full-time
…Transportation solutions. They are currently looking for an Operations Manager for their asset based bulk chemical transport operations in Hamilton. Reporting to the General Manager the…
Added 17 hours ago
Petroleum Manager (Full-Time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
Full-time
…ideal opportunity for you! We’re currently seeking a Petroleum Manager to become part of our dynamic team in our Bulk Fuel department, based out of Innisfail, with work in Stettler as…
Added 17 hours ago
Office Administration
MCDOUGALL ENERGY INC
St. Thomas, ON
Temporary
…join our St. Thomas operation. Reporting to the Operations Manager and working a Monday to Friday day shift schedule, this position is responsible…
Added 18 hours ago
Senior Manager, Payroll and People Operations
Versaterm
Ottawa, ON
Full-time
…integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product…
Added 18 hours ago
Receptionist & Administrative Assistant- Casual/On-Call (Re-Posting)
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Smithers, BC
Reports To: Admin Lead and Smithers & District Transit Manager
Added 18 hours ago
Delivery Driver (G Class)
Toromont Cat
Greater Napanee, ON · Napanee, ON
Full-time
Maintain ongoing communication with dispatch regarding schedules, delivery updates, and route changes.
Added 18 hours ago
Customer Service Representative - Transportation
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
Full-time
Responsible for customer communication, ensure customers receive a response within 15 mins. Work with dispatch on response.
Added 18 hours ago
Operations Manager, Student Transportation, Grey Bruce (Hanover)
Voyago
Hanover, ON
Full-time
Voyago is hiring a dynamic and highly effective Operations Manager for our Student Transportation division in Grey Bruce, Ontario.
Added 19 hours ago
Operations Manager, Student Transportation, Grey Bruce (Hanover)
Transdev Ontario Manitoba
Hanover, ON
Full-time
Voyago is hiring a dynamic and highly effective Operations Manager for our Student Transportation division in Grey Bruce, Ontario.
Added 19 hours ago
Warehouse Supervisor
Fort Garry Industries LTD.
Mississauga, ON
Full-time
Schedule and assign picking, packing and dispatch staff
Added 19 hours ago
Senior Manager, Payroll and People Operations
Versaterm
Ottawa, ON
…integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product…
Added 19 hours ago
Security Communications Coordinator
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports directly to the Manager, Communications and Patrol, UBC Okanagan Campus Security.
Added 19 hours ago
Logistics Coordinator
JMD Corporation
Mississauga, ON
Full-time
Previous experience in transportation, logistics, freight brokerage, dispatch or carrier procurement is strongly preferred.
Added 20 hours ago
Plumber on Demand/Plumber Apprentice
Dexterra Group
Yellowknife, NT
Full-time
Reporting to the Mechanical Operation Manager, a typical day at Dexterra on Demand would include the following:

BGIS

Facility Services Manager

North Bay, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor services, work orders, client inquiries, and related financial activities, including quote and invoice review. Support safety, regulatory, quality, and contractual compliance while contributing to reporting, process improvements, and emergency work order management.

Requirements

Requires 3–5 years of relevant facility management or vendor management experience, along with organizational, project planning, communication, analytical, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Project Planning
Technical Writing
Communication
Training and Presentation
Analytical and Problem-Solving Skills
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Financial Oversight
Client Reporting
Emergency Work Orders
Health and Safety
Environmental Compliance
Fire Protection
Regulatory Compliance
Quality Compliance
Contractual Compliance
Process Improvement
Continuous Improvement
Best Practices
Sustainable Practices
Compliance Process Capability Studies
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Oracle
Key Performance Indicators
Facility Services
Integrated Facility Management

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