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Added 12 mins ago
Senior Project Manager (Tech/IoT)
Blackstone Energy Services Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
…compliance with safety and technical standards. The Senior Project Manager is accountable for the financial health of each project, including schedule of values development, billing,…
Added 12 mins ago
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Strong financial and operational acumen, including experience with reporting, billing, and performance management
Added 41 mins ago
Revenue Analyst
Banff Centre for Arts and Creativity
Banff, AB
Full-time
…all financial activities related to conferences, including billing, invoicing, and collections. The Revenue Analyst follows and monitors the revenue management processes and standards set…
Added 57 mins ago
Interior Design Project Manager
Yabu Pushelberg
ON · Toronto, Ontario
Full-time
We are seeking a detail-oriented and highly organized Project Manager to join our Toronto design team. The Project Manager is responsible for overseeing projects from concept through…
Added 2 hours ago
Business Analyst (Junior)
Raise
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Contract
…necessary to interface directly with external vendors, troubleshoot billing discrepancies, and track down missing approvals under tight operational…
Added 3 hours ago
Clinic Manager (KWC Region)
Passion Dental Group Inc.
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We're looking for a Dental Clinic Manager in KWC
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Senior Procurement Officer
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Reporting to the Manager Procurement Goods & Services, the Senior Procurement Officer supervises the Procurement Officers and leads the delivery of procurement services. The position…
Added 4 hours ago
Compliance Specialist
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Full-time
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Accounts Receivable Coordinator / Billing Manager - Patient Support Programs
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The Accounts Receivable Billing Manager is responsible for managing complex, contract-driven billing processes and overseeing the accounts receivable function for Patient Support Programs…
Added 5 hours ago
Compliance Specialist
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Mississauga, ON
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Added 5 hours ago
Equipment & Yard Operations Manager - Michels Canada
Michels Canada
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Full-time
The Manager, Equipment and Yard Operations provides leadership to ensure Michels Canada’s equipment fleet and yard operations are safe, efficient, and reliable in support of project…
Added 6 hours ago
Accounts Receivable Associate
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Toronto, ON
Full-time · Contract
…fleet and strong regional presence, we are committed to safety, operational excellence, and continuous improvement. Our culture is rooted in innovation and accountability. Join a company…
Added 6 hours ago
Manager, Research
University of Ottawa
Ottawa, ON · Simard Hall
Full-time
The University of Ottawa’s Environment, Society and Policy Group (the Dawson Lab) is seeking a Research Manager to lead its interdisciplinary Arctic research portfolio. Reporting to Lab…
Added 7 hours ago
Senior Manager, Assurance and Accounting, Public Companies
ACCA Careers
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Make an impact with our Assurance & Accounting, Public Companies team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a…
Added 7 hours ago
Community Business Manager
Atria Retirement Canada - Victorian at McKenzie
Colwood, BC · BC-Victoria
Full-time
…conjunction with the Executive Director with the preparation of operational and financial variance reports.• Provide training and orientation to new employees and any applicable ongoing…
Added 7 hours ago
Directeur de restaurant - Mont-Tremblant - Restaurant Manager
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The Restaurant Manager is responsible for overseeing all daily operations of the restaurant to ensure a high standard of service, quality, and cleanliness. This role involves managing…
Added 8 hours ago
Catering Manager, Full Time
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Ottawa, ON
Full-time
The Catering Manager supports and assists the Director Operations by overseeing the day-to-day Catering operations. This includes but is not limited to, the training, staff supervision, and…
Added 8 hours ago
Registered Pharmacy Technician
Cencora
Oakville, ON · CAN > ON > Oakville > Superior Crt
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Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local…
Added 10 hours ago
Senior Manager, U.S. Corporate Tax
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Toronto, ON
Full-time
Make an impact with our U.S. Corporate Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework.…
Added 12 hours ago
Community Business Manager
Atria Retirement Canada
Brandon, MB
$50,000 to $57,500 USD / year
Full-time
…and on-boarding requirements. This individual also serves as ‘manager on duty’ on an as-needed basis and in the absence of the Executive Director and Hospitality…
Added 13 hours ago
Community Business Manager
Atria Retirement Canada
Winnipeg, MB
$48,000 to $55,200 USD / year
Full-time
…and on-boarding requirements. This individual also serves as ‘manager on duty’ on an as-needed basis and in the absence of the Executive Director and Hospitality…
Added 15 hours ago
Family Practitioner/General Practitioner
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…workers (SWs), medical office assistants (MOAs), and a dedicated operational…
Added 15 hours ago
Family Practitioner/General Practitioner
Health Match BC
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Full administrative support from an experienced Clinic Manager and MOA team
Added 16 hours ago
Portfolio Manager, Managed Assets Program (MAP)
Aviso
Toronto, ON
$115,000 to $135,000 CAD / year
Full-time
Reporting to the Senior Manager, MAP Trading, the Portfolio Manager is responsible for the portfolio management of Aviso's discretionary fee-based solutions and administration support. This…
Added 22 hours ago
Customer Success Operations Manager
Strategic Resources International Inc
Vancouver, BC
$50 to $60 CAD / hour
Full-time
Customer Success Operations Manager-Banking and Financial

BGIS

Facility Services Manager

Sault Ste. Marie, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, quotes, invoices, and service escalations. Support regulatory and contractual compliance, reporting, quality activities, and continuous improvement initiatives in collaboration with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant experience in facility or vendor management, along with strong organizational, analytical, communication, writing, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI and able to work independently while understanding applicable compliance requirements.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Project Planning
Analytical Skills
Problem-Solving
Technical Writing
Communication
Training and Presentation
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Financial Oversight
Client Reporting
Quality Compliance
Regulatory Compliance
Health and Safety
Environmental Compliance
Fire Protection
Contractual Obligations
Process Improvement
Continuous Improvement
Best Practices
Sustainable Practices
Key Performance Indicators
Emergency Work Orders
Facility Services
Integrated Facility Management

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