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Added 12 mins ago
RP
Parking Enforcement Officer / Patroller ( Part Time )
Reimagined Parking
Calgary, AB
- $18.16 to $19.25 CAD / hour
- Part-time
Provide professional and respectful assistance to customers regarding parking rules, citations, and general inquiries.
Added 12 mins ago
N
Clinical Youth Therapist
Northstar
ON · Regional Municipality of Durham, ON
- Full-time
We are seeking an empathetic, grounded, and skilled Clinical Youth Therapist with a clinical social work foundation, direct experience with justice-involved youth, and valued lived…
Added 12 mins ago
HE
Sales and Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $42,000 to $45,000 CAD / year
- Full-time
…experienced team members, and develop transferable skills that support your professional…
Added 12 mins ago
Postdoc Fellowship, Low-Cost Propulsion for Attritable Drone Swarm
National Research Council Canada
Ottawa, ON
…$83,985. In addition PDFs will be allocated a travel fund to support their…
Added 12 mins ago
AU
Outside Sales Consultant
Alsco Uniforms
Calgary, AB
- Full-time
…facility services like first aid and restroom supplies. With the support of a dedicated team, you’ll develop your skills, meet your financial goals, and help your branch achieve its growth…
Added 27 mins ago
EG
Safety Chief - RAMS and Systems Assurance
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Toronto, ON · Hamilton, Ontario
- Full-time
Direct the preparation, review, and approval of RAMS plans, safety plans, assurance strategies, and supporting technical documentation.
Added 27 mins ago
Academic Technologist, Pre-Service Fire Program
Georgian College
ON
…Education and Training or NFPA 1001 Standard for Fire Fighter Professional Qualifications and NFPA 1072 Standard for Competence of Responders to Hazardous Materials/ Weapons of Mass…
Added 42 mins ago
EI
Safety Chief - RAMS and Systems Assurance
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Direct the preparation, review, and approval of RAMS plans, safety plans, assurance strategies, and supporting technical documentation.
Added 42 mins ago
I
Junior Credit Collections/AR Specialist
isgSearch
Woodbridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
This is an excellent opportunity for an early-career collections professional to build their experience in accounts receivable, customer account management, and payment recovery while…
Added 42 mins ago
WT
Inside Sales Representative
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Toronto, ON · North York, ON
- Full-time
Growth & Development – We want you to build your career with us. Show your drive, and we’ll support you with professional development programs, training reimbursement, and pathways to…
Added 42 mins ago
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Senior Credit Collections/AR Specialist
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Woodbridge, ON
- $65,000 to $75,000 CAD / year
- Full-time
Approximately 70-80% of the role will involve direct customer communication by phone and electronically. The senior hire will also have the opportunity to take on additional…
Added 42 mins ago
LN
Assistant Controller
Lambert Nemec Group
Winnipeg, MB
- Full-time
…Assistant Controller. This role is ideal for an accounting professional without a professional designation who has built strong hands-on experience and is ready to take on broader…
Added 42 mins ago
CN
Administrative Office Assistant
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- Full-time
Respond to and direct employee and client inquiries, providing timely and professional support.
Added 57 mins ago
Coordinator, Construction Services
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NT · NWT, Yellowknife_, Northwest Territories
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Added 1 hour ago
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Added 1 hour ago
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Clinical Dietitian
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…our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians…
Added 1 hour ago
K
Account Manager
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Oakville, ON
- Full-time
To reflect company brand inside and outside of business hours – holding yourself to a high standard of professional, customer care, and peer support
Added 1 hour ago
TC
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- Full-time
Thomas Cavanagh Construction Limited is seeking an organized and detail-oriented Estimating Administrator to support our civil estimating team. This position plays an important role in…
Added 1 hour ago
PH
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
Postdoctoral Fellow, Composite Structure Virtual Testing
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Ottawa, ON
…$83,985. In addition PDFs will be allocated a travel fund to support their…
Added 1 hour ago
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BGIS

Facility Services Specialist (Hybrid)

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: May 19, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR's.
- Client reporting needs as required.

Reporting

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical Writing Skills
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility service operations, including work orders, vendors, client inquiries, escalations, preventive maintenance follow-ups, and invoice review and approval. Support quality and compliance activities through reporting, process reviews, issue resolution, and coordination with BGIS and client management.

Requirements

Requires 3–5 years of relevant experience in facility management or vendor management, along with strong organizational, planning, communication, analytical, and problem-solving abilities. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Client Service Management
Invoice Review
Compliance Management
Quality Assurance
Data Verification
Reporting and Analysis
Project Planning
Technical Writing
Written and Verbal Communication
Training and Presentation
Analytical and Problem-Solving Skills
Process Improvement
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Service Management
Work Orders
Preventive Maintenance
Emergency Work Orders
Client Management
Vendor Coordination
Invoice Review
Oracle
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Data Verification
Reporting and Analysis
Client Reporting
Quarterly Business Reviews
Key Performance Indicators
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Performance Management
Recruiting
Mentoring and Coaching

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