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Added 2 mins ago
Retail Associate - Hourly - Stores
Fossil Group
AB
We’re building what’s next at Fossil Group - and that chapter starts now. We have a vision to lead the industry in bold innovation across our products, experiences, and the way we connect…
Added 17 mins ago
SD
Supervisor, Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…
Added 17 mins ago
W
(CAN) Gérant de rayon, déchargement
Walmart
Baie-Comeau, QC
- Full-time
…clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and operational…
Added 17 mins ago
W
(CAN) Customer Service Manager (Part Time)
Walmart
Merritt, BC
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 30 mins ago
HF
Director, Retail Operations & Facilities
Habitat for Humanity Edmonton
AB · Edmonton, AB
- Full-time
…throughout Northern Alberta. The successful candidate will lead multi-site retail operations, support revenue growth, steward financial performance, oversee facilities responsibilities, and…
Added 31 mins ago
C
Food Store Manager - Erickson Food Store
Co-op
Erickson, MB
- Full-time
Provide leadership and direction for all Food Store operations, ensuring safe, efficient, and compliant business practices.
Added 31 mins ago
BB
Customer Service Supervisor
Best Buy Canada
Lloydminster, SK
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 47 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Newmarket, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 47 mins ago
LC
Joe Fresh Department Manager
Loblaw Companies Limited
Medicine Hat, AB
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 47 mins ago
LC
Grocery Assistant Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Fernie, BC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 47 mins ago
JC
Warehouse Lead
JYSK Canada
Kingston, ON
- $19 to $22 CAD / hour
- Full-time
As a Warehouse Lead you will assist the store management team with the day to day operations of the store. You will ensure the organization and cleanliness of the warehouse. You will also…
Added 57 mins ago
JC
Warehouse Lead
JYSK Canada
Kingston, ON
- $19 to $22 CAD / hour
- Full-time
As a Warehouse Lead you will assist the store management team with the day to day operations of the store. You will ensure the organization and cleanliness of the warehouse. You will also…
Added 1 hour ago
CT
Solutions Architect
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
We’re looking for multiple Solution Architects to design and govern end-to-end solutions across the retail value chain - Supply Chain & Logistics, Store Technology, Merchandising,…
Added 1 hour ago
VH
Server Food & Beverage
Vantage Hotels
Valemount, BC · Best Western Plus Inn and Suites, Valemount, British Columbia
- Full-time
Previous hospitality, restaurant, customer service, or retail experience is an asset
Added 1 hour ago
K
Part-Time Key Lead (Markville)
Knix
Markham, ON
- $22.7 CAD / hour
- Part-time
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a…
Added 1 hour ago
SI
Keyholder
SNDL Inc.
Calgary, AB · Value Buds Sunridge
- Part-time
Support daily operations including merchandising and store upkeep
Added 1 hour ago
SI
Supervisor
SNDL Inc.
Calgary, AB · Value Buds Deerfoot City
- Full-time
Value Buds is looking for a motivated Store Supervisor to support daily retail operations and lead by example on the sales floor. This role is ideal for someone with retail leadership…
Added 1 hour ago
S
AB - Central Kitchen - Sanitation - Supervisor Production
Sobeys
Rocky View No 44, AB · Rocky View County, AB
- Full-time
The Production Supervisor is responsible for overseeing daily production shift operations in partnership with the Buyer/Planner to ensure output targets, quality, and food safety standards…
Added 1 hour ago
LC
Gérant mobile
Loblaw Companies Limited
Montreal, QC
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 1 hour ago
MF
Manager, Integrated Supply Chain - M&M Food Market
M&M Food Market Ltd/Les Aliments M&M Lte
Mississauga, ON
- Full-time
…network. The Manager collaborates closely with Merchandising, Operations, Finance, Quality Assurance, suppliers, and logistics partners to deliver a dependable, agile, and customer-focused…
Added 1 hour ago
AC
Laundry Aide
Aramark Canada
Tavistock, ON
- Full-time
…required to fold, maintain, and provide cleaned linen to the…
Added 1 hour ago
MB
Assistant Sales Lead – Key Account, US / Assistant(e), responsable des ventes – compte clé, É.U.
Maison Battat Inc.
Mont-Royal, QC
- Full-time
Knowledge of sales processes, retail operations, and merchandising concepts is a plus.
Added 1 hour ago
KG
Regional Manager
Kevito Group
Vancouver, BC
- Full-time
Kevito Group is seeking a Regional Manager to oversee the performance and operations of Chatime locations across British Columbia.
Added 1 hour ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
…experience, and an understanding of loyalty, eCommerce, grocery, or retail operations. They will serve as a trusted advisor to client executives, a senior escalation point for strategic…
Added 1 hour ago
G
Demand Generation Manager
Guusto
Canada
- Full-time
…HR leaders at frontline-heavy organizations in healthcare, retail, manufacturing and hospitality. Our recognition and rewards programs reach every employee, including the ones who never sit…

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

SUMMARY

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The General Manager is responsible for the overall success, financial performance, and operational delivery of assigned client accounts. They lead account strategy, foster innovation, and build executive-level relationships to drive growth and service expansion.

Requirements

Candidates must have 10+ years of progressive leadership experience in account management, operations, or facilities portfolio management. A post-secondary degree or diploma is required, with an MBA considered an asset.

Skills

Account management
Strategic planning
Financial performance management
Business development
Service delivery
Stakeholder management
Leadership
Negotiation
Operational excellence
Portfolio management
Continuous improvement
Commercial acumen
Change management
Strategic leadership

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Account Management
Facilities Management
Strategic Planning
Business Development
Financial Performance
Operational Excellence
Client Relationship
Portfolio Management
Leadership
Stakeholder Management
Service Delivery
Continuous Improvement
Commercial Acumen
Change Management
BGIS
Integrated Facility Management
Data Centers
Critical Environments
Executive Leadership

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