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Added 22 mins ago
RB
Senior Staff Accountant
Rutwind Brar LLP Chartered Professional Accountants
AB · Edmonton, AB
- Full-time
High standard of integrity and commitment to exceptional client service
Added 22 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp.
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
The Senior Manager, Portfolio is an integral role within Travelers, one of which that is vital to the long-term growth and success of the business. The Senior Manager, Portfolio requires a…
Added 24 mins ago
T
Account Manager II
TD
Yorkton, SK
- Full-time
…for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial…
Added 24 mins ago
T
Account Manager I
TD
Calgary, AB
- Full-time
Generally, reports to the Senior Manager, Commercial Services
Added 24 mins ago
Environmental Engineer or Scientist
GHD Group Pty Ltd
Calgary, AB
Working with Project Manager and senior staff in all aspects of project work including scope development, scheduling, budgeting, analysis and reporting
Added 39 mins ago
S
SDET Lead
SIMPRO
Montreal, QC
- Full-time
Experience: 7+ years in Software Quality Assurance with 3+ years in a senior lead, manager, or QA director capacity.
Added 39 mins ago
K
Manager, Enterprise Tax
KPMG
Kingston, ON
- Full-time
As an Enterprise Tax Manager, you will work closely with Partners and senior tax professionals to deliver planning and compliance solutions for privately owned businesses and their owners.…
Added 39 mins ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
As a Senior Specialist, Elevated Support, you will be on the front lines of the client's Community Support team, handling the most sensitive, urgent, and/or high-stakes cases for our valued…
Added 54 mins ago
P
Capital Markets and Accounting Advisory Services, Manager
PwC
Vancouver, BC
- Full-time
…financial reporting issues and transactions. You'll tackle client’s needs with a solution-oriented approach that creatively addresses complex accounting and reporting problems for high…
Added 54 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
Lead technical diagnosis and resolution of database-related incidents and service disruptions.
Added 54 mins ago
JS
Implementation Specialist – Project Management
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Reporting to the Senior Implementation Manager, Project Management, the Implementation Specialist – Project Management will:
Added 54 mins ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC · FBT
- Full-time
…Business Banking, Wealth Management, and corporate partners, the Manager, Community Partnerships & Business Development will identify and deliver opportunities that generate leads, increase…
Added 54 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 1 hour ago
Senior Manager, Strategic Initiatives
Bayshore
Mississauga, ON
The Senior Manager, Strategic Initiatives reports to the Director, Program Excellence and Strategic Initiatives and is an individual contributor accountable for designing and implementing…
Added 1 hour ago
FC
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
…Office of the Registrar. Develops and implements innovative service tools and operational strategies to support students and staff. Leads the development and provides support for internal…
Added 1 hour ago
Project Manager
Perenti Group Services Pty Ltd
Dease Lake 9, BC
Barminco Mining Services Canada has a great opportunity for a Senior Project Manager to work at the mining project located in British Columbia.
Added 1 hour ago
KE
Project Engineer / Project Manager
Keystone Environmental
Burnaby, BC
- $100,000 to $130,000 CAD / year
- Full-time
Support business development by delivering exceptional client service, identifying opportunities within existing client relationships, and contributing to proposal development and project…
Added 1 hour ago
RU
Commis de l'hospitalité / Hospitality Clerk
Ricoh USA, Inc.
Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
Added 1 hour ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Dans le cadre du processus de gouvernance commerciale, mener la stratégie commerciale pour les programmes moteurs en service, avec un focus sur l'optimisation de la tarification et du…
Added 1 hour ago
AC
Senior Programme Manager- Electrification
Accenture Construct
Toronto, ON
- Full-time
The Senior Programme Manager will lead multidisciplinary teams and contractors while maintaining strong relationships with the client, railway operators, designers, construction partners…
Added 1 hour ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
Lead technical diagnosis and resolution of database-related incidents and service disruptions.
Added 1 hour ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
…Business Banking, Wealth Management, and corporate partners, the Manager, Community Partnerships & Business Development will identify and deliver opportunities that generate leads, increase…
Added 1 hour ago
M
Senior Account Manager, Paid Social
Monks
Toronto, ON
- Full-time
The Senior Account Manager – Paid Social role is an account management and leadership role meant for a paid social advertising wizard who loves developing strategy and executing on that…
Added 1 hour ago
A
Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
As a Lead Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and…
Added 1 hour ago
TP
Executive Assistant Office Manager
TDS Personnel
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client requires an EA Office Manager to join their team. A leading boutique real estate development company, they have a diverse portfolio spanning early-stage development/entitlement,…

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

SUMMARY

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The General Manager is responsible for the overall success, financial performance, and operational delivery of assigned client accounts. They lead account strategy, foster innovation, and build executive-level relationships to drive growth and service expansion.

Requirements

Candidates must have 10+ years of progressive leadership experience in account management, operations, or facilities portfolio management. A post-secondary degree or diploma is required, with an MBA considered an asset.

Skills

Account management
Strategic planning
Financial performance management
Business development
Service delivery
Stakeholder management
Leadership
Negotiation
Operational excellence
Portfolio management
Continuous improvement
Commercial acumen
Change management
Strategic leadership

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Account Management
Facilities Management
Strategic Planning
Business Development
Financial Performance
Operational Excellence
Client Relationship
Portfolio Management
Leadership
Stakeholder Management
Service Delivery
Continuous Improvement
Commercial Acumen
Change Management
BGIS
Integrated Facility Management
Data Centers
Critical Environments
Executive Leadership

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