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Added 5 mins ago
GP
Production Manager - Paper Bag Manufacturing
Gather Packaging
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
Strong interpersonal skills and the ability to connect effectively with operators, technical specialists and senior leadership.
Added 5 mins ago
X
Software Developer - Backend (Intermediate to Senior)
Xanadu
Toronto, ON
- Full-time
As a Software Developer, you will contribute to the platform and infrastructure that powers Xanadu's quantum hardware development. You will work alongside hardware architects, photonic…
Added 5 mins ago
X
Sr. Technical Engagement Manager, Algorithms and Applications
Xanadu
Toronto, ON
- Full-time
Present to senior technical and business leadership - including C-suite executives, CTO offices, and research directors - at Fortune 500 companies and other prospective partners.
Added 5 mins ago
X
Director, Total Rewards
Xanadu
Toronto, ON
- Full-time
…equally comfortable discussing compensation philosophy with senior leaders, building a compensation model, or working through an individual compensation…
Added 5 mins ago
X
Senior Mechanical Engineer
Xanadu
Toronto, ON
- Full-time
Added 5 mins ago
CO
Director, Deputy Registrar
CPA Ontario
Canada
- Full-time
Lead the review of complex regulatory issues and compliance obligations, providing strategic recommendations to senior leadership while ensuring effective oversight, governance, and control…
Added 5 mins ago
CO
Product Manager
CPA Ontario
Canada
- Full-time
…including interviewing, networking, facilitation, presentation and senior-level…
Added 5 mins ago
CO
Manager, Corporate Partnerships
CPA Ontario
Canada
- Full-time
…as a trusted advisor, they build strong relationships with senior business, finance, HR, and learning leaders to understand workforce development needs and connect organizations with CPA…
Added 5 mins ago
CO
Principal Advisor, Professional Advisory Services
CPA Ontario
Canada
- Full-time
This role uniquely combines senior-level influence with a highly engaging and dynamic scope of work. No two days are the same - you will advise a wide range of CPA firms, from small…
Added 5 mins ago
CO
Senior Recruiter
CPA Ontario
Canada
- Full-time
As CPA Ontario’s Senior Recruiter, reporting to the Manager, Recruitment, you'll partner with leaders across the organization to deliver full-cycle recruitment and an exceptional hiring…
Added 5 mins ago
X
Staff Control Systems Architect - Photonic Quantum Computing
Xanadu
Toronto, ON
- Full-time
Our ideal candidate is a senior individual contributor who thinks at the level of the whole
Added 5 mins ago
CO
Director, Research and Thought Leadership
CPA Ontario
Canada
- Full-time
…collaboratively with internal teams, external partners, and senior stakeholders to develop insightful research, compelling content, and meaningful opportunities for dialogue. Through…
Added 5 mins ago
CO
Professional Standards Counsel (Regulatory Prosecutor)
CPA Ontario
Canada
- Full-time
…ability to present persuasively to diverse audiences, including senior stakeholders, tribunals and the…
Added 5 mins ago
CO
Professional Standards Coordinator
CPA Ontario
Canada
- Full-time
…Professional Conduct Committee. In this role, you will assist the Senior Vice President, Enforcement, and our team of Professional Standards Counsel with investigation and disciplinary…
Added 5 mins ago
CO
Senior Investigator (Forensic Accountant)
CPA Ontario
Canada
- Full-time
CPA Ontario is currently in search of a Senior Investigator (Forensic Accountant) who will be responsible for carrying out investigations required for the Professional Conduct Committee…
Added 5 mins ago
CO
Digital Marketing Manager
CPA Ontario
Canada
- Full-time
Strong strategic planning, communication, presentation and stakeholder management skills, with the judgment to advise senior leaders and the ability to move between strategy and hands-on…
Added 5 mins ago
CO
Vice-President, Communications
CPA Ontario
Canada
- Full-time
Provide trusted, strategic guidance to the CEO and other members of the senior leadership team, supporting their internal and external communications objectives.
Added 1 hour ago
LH
Senior Internal/External Auditor – Risk & Compliance
LevelUP HCS
Montreal, QC
- Full-time
Poste: Auditeur Senior Interne / Externe – Risques et Conformité (Services Financiers)
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Translate complex data into clear, actionable recommendations for senior leadership
Added 3 hours ago
BC
Proposal Specialist - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Manage proposal schedules, deliverables, and review cycles, including coordinating Pink Team, Red Team, and senior leadership reviews
Added 3 hours ago
SD
Senior Program Manager (15-month Contract)
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Program Manager is responsible for the strategic leadership, execution, and ongoing management of specialty programs. As a key partner to clients, you provide strategic…
Added 3 hours ago
LC
Sr. Director, Pharmacy Services and Virtual Care
Loblaw Companies Limited
Toronto, ON
- Full-time
…communicating progress, financials, and recommendations to senior leadership and Executive…
Added 3 hours ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Support Specialist is a senior individual contributor role within SHN's Central Program Operations team. This role serves as the primary point of contact for patients,…
Added 3 hours ago
SD
Project Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Prepare, review, and submit reports to department staff, customers, Senior Leadership, that are clear, concise, transparent, and accurate.

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

SUMMARY

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The General Manager is responsible for the overall success, financial performance, and operational delivery of assigned client accounts. They lead account strategy, foster innovation, and build executive-level relationships to drive growth and service expansion.

Requirements

Candidates must have 10+ years of progressive leadership experience in account management, operations, or facilities portfolio management. A post-secondary degree or diploma is required, with an MBA considered an asset.

Skills

Account management
Strategic planning
Financial performance management
Business development
Service delivery
Stakeholder management
Leadership
Negotiation
Operational excellence
Portfolio management
Continuous improvement
Commercial acumen
Change management
Strategic leadership

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Account Management
Facilities Management
Strategic Planning
Business Development
Financial Performance
Operational Excellence
Client Relationship
Portfolio Management
Leadership
Stakeholder Management
Service Delivery
Continuous Improvement
Commercial Acumen
Change Management
BGIS
Integrated Facility Management
Data Centers
Critical Environments
Executive Leadership

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