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Added 25 mins ago
S1
Technical Deployment Manager
Signal 1
Toronto, ON
- Full-time
Position description: Technical Deployment Manager
Added 25 mins ago
MN
Ma Faamii Manager
Métis Nation-Saskatchewan
SK · Saskatchewan, Canada
- Full-time
Under the direction of the Director of Child and Family Services & Ma Faamii, the Ma Faamii Manager will provide strategic leadership to Ma Faamii’s Operation Supervisors and Citizen…
Added 25 mins ago
HR
Senior Project Manager
Hitachi Rail
Toronto, ON
- Full-time
The Senior Project Manager has the overall projects supervision and is responsible for their project P&L.
Added 25 mins ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 25 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 25 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 1 hour ago
Manager - Distribution and Transmission Settlements
Hydro One Networks Inc
Toronto, ON
Manage the relationship between Meter-to-Bill Division and supporting Hydro One lines of business to ensure work is monitored and reported as to its effectiveness (cost and timelines) to…
Added 1 hour ago
Customer Operations Manager
Hydro One Networks Inc
Kawartha Lakes, ON · Fenelon Falls, ON
Added 1 hour ago
MANAGER TRANSPORTATION BUSINESS SUPPORT
City of Toronto
Toronto, ON
…Transportation Services. As key member of the management team, the Manager provide expert advice to senior leadership on contract administration, procurement governance, enterprise systems,…
Added 3 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 3 hours ago
KM
REGIONAL MANAGER - INDUSTRIAL MAINTENANCE
KPIC Maintenance Services Inc.
AB · Edmonton, AB
- Full-time
To support our continued growth, we are seeking a Regional Manager- Industrial Maintenance for the Northern Alberta region, including Edmonton to join our collaborative and team-focused…
Added 5 hours ago
B
Talent Acquisition Partner
BPA
Laval, QC
- Full-time
You'll also work alongside a multidisciplinary HR team that includes our Vice President, HR Business Partners, Business Analyst, HR Coordinators and Senior Health & Safety Advisor.
Added 5 hours ago
S
Technical Recruiter
Swoon
Toronto, ON · Greater Toronto Area, Canada
- $55 CAD / hour
- Contract
This position is ideal for a highly driven recruiter with experience hiring senior-level, customer-facing technical professionals within SaaS, enterprise software, cloud computing, AI, and…
Added 5 hours ago
K
Intermediate Electrical Engineer
Kleinfelder
Calgary, AB
- Full-time
…Electrical Engineer will report to the Electrical Engineering Manager, providing mentorship to Junior staff and being supported by Senior Electrical…
Added 5 hours ago
K
Intermediate Electrical Engineer
Kleinfelder
AB · Edmonton, AB
- Full-time
…Electrical Engineer will report to the Electrical Engineering Manager, providing mentorship to Junior staff and being supported by Senior Electrical…
Added 5 hours ago
T
Program Manager
TechDoQuest
Toronto, ON
- Full-time
The Senior Director, Global Delivery Lead will oversee the successful execution of large scale programs and projects across multiple regions. This role requires a strategic thinker with a…
Added 6 hours ago
Region Manager
Monster Energy
Oshawa, ON
As a Region Manager at Monster Energy, you'll lead a team of field sales professionals while partnering closely with bottler leadership to drive execution, volume growth, and market share…
Added 6 hours ago
Region Manager
Monster Energy
Oshawa, ON
As a Region Manager at Monster Energy, you'll lead a team of field sales professionals while partnering closely with bottler leadership to drive execution, volume growth, and market share…
Added 7 hours ago
L
Customer Sucess Manager Pricing Reference Services
LSEG
Toronto, ON
- Full-time
As a Customer Success Manager, you'll be at the center of our customer relationships, partnering with business and technical stakeholders to drive adoption, accelerate outcomes, and expand…
Added 7 hours ago
E
Treasury Manager, Capital Markets
Equinix
Toronto, ON
- Full-time
…agencies. This is a highly visible position with direct access to senior management and requires close collaboration with various internal teams (including FP&A, Corporate Development &…
Added 9 hours ago
OC
Collections Manager
Options Consulting Solutions
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
Excellent relationship skills with senior professionals: comfortable advising and influencing partners
Added 9 hours ago
HR
Senior Project Manager
Hitachi Rail
Toronto, ON
- Full-time
The Senior Project Manager has the overall projects supervision and is responsible for their project P&L.
Added 9 hours ago
OE
Senior Modernization Project Manager
Otis Elevator Co.
Winnipeg, MB
- Full-time
Otis Elevator Company is searching for a highly motivated Modernization Project Manager to oversee coordination of activities on multiple modernization installation projects. This is a…
Added 9 hours ago
AS
Senior Program Manager
Ardent SoftSol Inc.
Toronto, ON
- Contract
Job Title: Senior Director, Global Delivery Lead
Added 9 hours ago
ST
Category (Strategic Sourcing) Manager - Indirect Spend
SPX Technologies
Field, BC
- Full-time
The Strategic Sourcing Manager for Indirect Spend is responsible for developing and executing sourcing strategies across key indirect categories, to ensure reliable supply, optimal total…

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

SUMMARY

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The General Manager is responsible for the overall success, financial performance, and operational delivery of assigned client accounts. They lead account strategy, foster innovation, and build executive-level relationships to drive growth and service expansion.

Requirements

Candidates must have 10+ years of progressive leadership experience in account management, operations, or facilities portfolio management. A post-secondary degree or diploma is required, with an MBA considered an asset.

Skills

Account management
Strategic planning
Financial performance management
Business development
Service delivery
Stakeholder management
Leadership
Negotiation
Operational excellence
Portfolio management
Continuous improvement
Commercial acumen
Change management
Strategic leadership

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Account Management
Facilities Management
Strategic Planning
Business Development
Financial Performance
Operational Excellence
Client Relationship
Portfolio Management
Leadership
Stakeholder Management
Service Delivery
Continuous Improvement
Commercial Acumen
Change Management
BGIS
Integrated Facility Management
Data Centers
Critical Environments
Executive Leadership

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