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Added 1 min ago
NF
Mechanic, heavy equipment
Nelson's Fleet Service Inc.
Holyrood, NL
- $26 to $35 CAD / hour
- Full-time
- On-site
Added 2 mins ago
PS
Administrative secretary
PRECISION SURFACE TECHNOLOGIES INC.
Grimsby, ON
- $24 to $28 CAD / hour
- Full-time
- On-site
Greet people and direct them to contacts or service areas
Added 3 mins ago
VF
Automotive service technician
Villeneuve Ford Inc.
Matane, QC
- From $28 CAD / hour
- Full-time
- On-site
Automotive Service Technician Trade Certification
Added 3 mins ago
MP
Long haul truck driver
Mountain Peak Transport
Abbotsford, BC
- From $39 CAD / hour
- Full-time
Record cargo information, hours of service, distance travelled and fuel consumption
Added 6 mins ago
SG
Truck driver
SKY-HII GROUP INC.
Rocky View, AB
- From $36.6 CAD / hour
- Full-time
- On-site
Record cargo information, hours of service, distance travelled and fuel consumption
Added 7 mins ago
GO
Environmental Enforcement Specialist (REPOST)
Government of Manitoba
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 7 mins ago
GO
Serious Injury Investigator
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 7 mins ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Gladstone, MB
- Full-time
Some program areas require a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00.
Added 7 mins ago
GO
Assessment Officer
Government of Manitoba
Portage la Prairie, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 7 mins ago
SH
Institutional Safety Officer (ISO)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Must possess and demonstrate excellent verbal and written communication skills with a focus on customer service and public relations.
Added 7 mins ago
WS
transport truck trailer mechanic
West-Can Seal Coating Inc.
Didsbury, AB
- Full-time
Added 7 mins ago
G-
Driver - Front End
GFL - Sewer Technologies Division
Trail, BC
- Full-time
…our commitment to safety, efficiency, and premier customer service. In this key role, you will operate heavy collection equipment, perform daily safety inspections, and keep your community…
Added 7 mins ago
PG
Summer Student – Gleichen, AB
Paterson Grain
Gleichen, AB
- Full-time
Assist administration with customer service and processing of grain purchases, contracts and general reports required
Added 7 mins ago
FC
Sr Courier
FedEx Canada
Saint John, NB
- Full-time
Good understanding of FedEx products, features of service, general operations.
Added 7 mins ago
FC
CAN Driver
FedEx Canada
Saint-Bruno, QC
- Part-time
service de Federal Express Canada et assumer des fonctions complémentaires de service à la clientèle.
Added 7 mins ago
SB
Sales Manager, Star Building Materials
Star Building Materials Edmonton
Nisku, AB
- Full-time
Processing and reviewing customer orders for accuracy, ensuring excellent customer service is provided across the department.
Added 7 mins ago
E
Management Trainee
Enterprise
Cornwall, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 7 mins ago
FC
CAN Driver
FedEx Canada
Saint-Bruno, QC
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 7 mins ago
TC
Loss Prevention Store Security Agent
TJX Canada – Winners, Marshalls, HomeSense
Halifax, NS
- $37,590 to $52,626 CAD / year
- Full-time
Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service to ensure a welcoming environment.
Added 7 mins ago
G-
Technician, Processing Facilities
GFL - Sewer Technologies Division
Thunder Bay, ON
- Full-time
Added 7 mins ago
RC
Account Manager
Rexel Canada
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $65,000 to $75,000 CAD / year
- Full-time
…level of professionalism. You will provide exceptional customer service and be the conduit between projects, the branch and operational…
Added 7 mins ago
SC
Full Time Intensive Child & Youth Case Coordinator – George House
SOAR Community Services
Brantford, ON
- Full-time
Utilize the Agency’s Client Service Model, facilitate development of strength-based service plans with clients and provide support in working on the plan with clients.
Added 7 mins ago
E
Automotive Detailer
Enterprise
Belleville, ON
- Full-time
Must have a valid Ontario G or G2 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
Added 7 mins ago
BA
COLLISION CONSULTANT
Birchwood Automotive Group
Headingley, MB
- Full-time
The Collision Consultant plays an integral role in delivering the highest level of service during a customer’s experience with Birchwood Collision Centre. The successful candidate will have…
Added 7 mins ago
FC
Casual Courier-12
FedEx Canada
Saanichton, BC
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

SUMMARY

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The General Manager is responsible for the overall success, financial performance, and operational delivery of assigned client accounts. They lead account strategy, foster innovation, and build executive-level relationships to drive growth and service expansion.

Requirements

Candidates must have 10+ years of progressive leadership experience in account management, operations, or facilities portfolio management. A post-secondary degree or diploma is required, with an MBA considered an asset.

Skills

Account management
Strategic planning
Financial performance management
Business development
Service delivery
Stakeholder management
Leadership
Negotiation
Operational excellence
Portfolio management
Continuous improvement
Commercial acumen
Change management
Strategic leadership

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Account Management
Facilities Management
Strategic Planning
Business Development
Financial Performance
Operational Excellence
Client Relationship
Portfolio Management
Leadership
Stakeholder Management
Service Delivery
Continuous Improvement
Commercial Acumen
Change Management
BGIS
Integrated Facility Management
Data Centers
Critical Environments
Executive Leadership

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