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Added 2 hours ago
ES
Senior Solution Architect
EPAM Systems
Toronto, ON
- Full-time
Working onsite with the client's business and technical stakeholders, you will shape practical solutions, guide delivery teams, and build trusted relationships. This high-visibility role…
Added 4 hours ago
LC
Sr. Director, Pharmacy Services and Virtual Care
Loblaw Companies Limited
Toronto, ON
- Full-time
…success of our Pharmacy Services programs. You will lead the development and execution of the go-to-market strategy and ongoing business management of our Pharmacy Services portfolio to…
Added 4 hours ago
LC
Senior Director, Pharmacy Experience and Transformation
Loblaw Companies Limited
Toronto, ON
- Full-time
Translate strategic opportunities into scalable solutions, leading initiatives from discovery, concept development and business case through implementation, adoption and value realization.
Added 4 hours ago
SD
Director, Specialty Retail Programs
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Develop strategic messaging and communication for key stakeholders, including executive presentations, business updates, memos and content development.
Added 4 hours ago
LD
Director, Software Engineering
Loblaw Digital
Toronto, ON
- Full-time
Working closely with the Senior Director, Software Development, and acting as a member of the technology leadership team, you will ensure that the platform for the rewards program scales to…
Added 8 hours ago
AI
Account Executive (Entry Level)
Avantier Inc.
Toronto, ON
- Full-time
…connect with potential customers, understand their needs, present solutions, and grow into a confident Account Executive…
Added 13 hours ago
SG
Director, Oil, Fuels, NGLs, and Biofuels Americas Consulting
S&P Global
Calgary, AB
- Full-time
Lead local consulting business development, bring in and close sale of new consulting leads, grow consulting revenue
Added 19 hours ago
SG
Director, Oil, Fuels, NGLs, and Biofuels Americas Consulting
S&P Global
Calgary, AB
- Full-time
Lead local consulting business development, bring in and close sale of new consulting leads, grow consulting revenue
Added 22 hours ago
SG
Director, Oil, Fuels, NGLs, and Biofuels Americas Consulting
S&P Global
Calgary, AB
- Full-time
Lead local consulting business development, bring in and close sale of new consulting leads, grow consulting revenue
Added 1 day ago
L
Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
…data foundation, AI-driven data analytics and insights, and AI solutions across lululemon’s vertically integrated retail ecosystem, while embedding strong data governance and responsible AI…
Added 1 day ago
RT
Data Architect
Reveille Technologies,Inc
Toronto, ON
- Contract
…responsible for assessing data flows, designing remediation solutions, defining data controls, supporting architecture decisions, and working with platform teams to implement improvements…
Added 1 day ago
SE
Manager, DtC (Retail/Ecomm) Data Analytics
Samsung Electronics
Mississauga, ON
- Full-time
…decision-making for the Omnichannel (eStore and SES stores) business. The incumbent is responsible for monitoring, assessing, and deriving actionable insights from core KPIs (Sales &…
Added 1 day ago
A
Business Development Representative
Autodesk
Montreal, QC
- Full-time
MaintainX is part of Autodesk and a key component of Autodesk Operations Solutions, the organization bringing together Autodesk’s capabilities across the full asset lifecycle. Its…
Added 1 day ago
L
Senior Financial Analyst (Enterprise and Strategic Initiatives)
lululemon
Vancouver, BC
- Full-time
FP&A is responsible for planning and managing lululemon's overall financial performance and serves as a key business partner in strategic and operational decision-making. The Senior…
Added 1 day ago
V
Emerging Niche Sales- Retail, CPG and Manufacturing
Virtusa
Toronto, ON
- Full-time
With a strong focus on our rapidly growing Emerging business segments-Retail, CPG, and Manufacturing-we help organizations leverage our deep domain expertise in digital innovation to drive…
Added 2 days ago
I
Sales Executive (Retail)
Infoya
Toronto, ON
- $150,000 to $225,000 CAD / year
- Full-time
We are looking for a Strategic Account Executive to lead and grow client relationships in North America. This individual will be responsible for full-cycle sales, from identifying…
Added 2 days ago
TR
Interior Designer
Taylor Ryan Executive Search Partners
Burnaby, BC
- $110,000 to $130,000 CAD / year
- Full-time
Working alongside Business Development, Construction, Central Operations, and external partners, the role will adapt global design standards, operational requirements, and clinical needs to…
Added 2 days ago
GC
Senior Compliance Officer
Guardian Capital Group
Toronto, ON
- Full-time
…which provides investment management services to institutional, retail and private high and ultra-high-net-worth clients through its subsidiaries. Guardian is headquartered in Canada and…
Added 2 days ago
FC
CEO/General Manager
Federated Co-operatives Limited
Estevan, SK
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
Added 2 days ago
Director, Client Risk Management, Business Risk Management (English/Spanish)- International Banking
Scotiabank
Toronto, ON
Scotiabank’s International Banking division is a diverse and dynamic network that provides financial advice and solutions to more than 12 million retail, corporate, and commercial clients.…
Added 2 days ago
RB
Director, New Accounts and Documentation
Royal Bank of Canada
Toronto, ON
- Full-time
…The incumbent acts as a senior liaison between Operations and business leadership, supporting internal and external customers across business lines while managing regulatory and…
Added 2 days ago
BF
Commercial Sales Consultant
Bath Fitter
Saint-Eustache, QC
- Full-time
Experience in sales, customer service, retail, business development, or another results-driven environment
Added 2 days ago
Senior Manager, Strategic Portfolio Governance (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
Scotiabank’s International Banking division is a diverse and dynamic network that provides financial advice and solutions to more than 12 million retail, corporate, and commercial clients.…
Added 2 days ago
BB
Sr. Consultant, Loyalty Solutions
Bond Brand Loyalty
Canada
- $92,852.7 to $127,754.5 CAD / year
Strong presentation and storytelling skills, able to develop and deliver structured executive quality narratives that translate complex loyalty strategy into clear business decisions
Added 2 days ago
GL
Customer Solutions Specialist
goeasy Ltd.
Lethbridge, AB
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Summary

JOB DESCRIPTION

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead account strategy, financial performance, and operational delivery while building trusted relationships with senior client stakeholders. Ensure contractual and service commitments are met, grow accounts through service expansion, and develop high-performing teams focused on safety, inclusion, innovation, and continuous improvement.

Requirements

Requires a post-secondary degree or diploma; an MBA is an asset. Candidates should have 10 or more years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field, with demonstrated success in financial performance, client relationships, and business growth.

Skills

Account Management
Strategic Planning
Financial Performance Management
Operations Management
Business Development
Service Delivery
Contract Management
Stakeholder Management
Executive Communication
Negotiation
Team Leadership
Continuous Improvement
Innovation
Facilities Portfolio Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Account Strategy
Account Management
Facilities Management
Facilities Portfolio Management
Operational Excellence
Financial Performance
Profitability
Executive Stakeholder Relationships
Business Development
Service Expansion
Service Delivery
Contractual Obligations
Performance Targets
Innovation
Continuous Improvement
Client Service
Team Leadership
Change Management
Commercial Acumen
Integrated Facility Management
Critical Environments
Data Centers
Safety
Diversity and Inclusion

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