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Added just now
HB
Assistant Manager - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
- Other
Strong customer service and communication skills
Added just now
HB
Assistant Store Manager - HUGO Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added just now
HB
Store Manager - BOSS Store, West Edmonton Mall
HUGO BOSS Canada, Inc.
Edmonton, AB
- Other
Strong customer service and communication skills
Added just now
HB
Store Manager - BOSS Store, Saint-Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Strong customer service and communication skills
Added 1 min ago
MS
Cleaning service manager
Mansil Services Inc
Kelowna, BC
- $61,000 to $64,000 CAD / year
- Full-time
- On-site
Added 4 mins ago
BK
Shift manager - fast food restaurant
Burger King
Tillsonburg, ON
- From $19.6 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 7 mins ago
SC
Restaurant manager
SORRENTINOS CENTURY PARK
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 10 mins ago
BK
Manager, restaurant
Burger King
Mont-Royal, QC
- From $36 CAD / hour
- Full-time
- On-site
Added 15 mins ago
MM
kitchen manager
MR MIKES SteakhouseCasual
Kamloops, BC
- Full-time
Ensure that food and service meet quality control standards
Added 15 mins ago
BP
restaurant manager
Buster's Pizza & Donair
Lake Country, BC
- Full-time
Added 15 mins ago
LV
Operations Manager
Louis Vuitton
Toronto, ON
- Full-time
Louis Vuitton Toronto Yorkdale Mall (UHZ) is seeking a high caliber, operationally sound, and commercially minded Operations Manager to join the team.
Added 20 mins ago
DR
Kitchen manager
DOOLYS RIMOUSKI
Rimouski, QC
- From $20 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 36 mins ago
BS
Assistant manager - food services
Browns Socialhouse Harvey
Kelowna, BC
- From $39.45 CAD / hour
- Full-time
- On-site
Added 38 mins ago
WR
Shift manager - fast food restaurant
Wendy's Restaurant
Brampton, ON
- $19 to $20 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 38 mins ago
BK
Shift manager - fast food restaurant
Burger King
Niagara Falls, ON
- From $22 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 41 mins ago
MK
Restaurant manager
Masala Kingdom
Yellowknife, NT
- From $48 CAD / hour
- Full-time
- On-site
Added 44 mins ago
YT
Food and beverage service manager
YiFang Taiwan Fruit Tea
Calgary, AB
- $36 to $38 CAD / hour
- Full-time
- On-site
Added 45 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 45 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 45 mins ago
RC
Receptionist
Retirement Concepts
Surrey, BC
- $25 to $27 CAD / hour
- Part-time
The Receptionist reports to the General Manager and/or designate and is responsible for all aspects of reception and office procedures to promote a high standard of customer service and…
Added 45 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 45 mins ago
AG
Senior Interpreting Project Manager
Acolad group
Montreal, QC
- Full-time
The Project Manager is responsible for overseeing the full lifecycle of translation and localization projects, ensuring seamless delivery that meets customer expectations for quality,…
Added 45 mins ago
S
Restaurant manager
Subway
Mattawa, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 46 mins ago
EI
Food services manager
EVENT INDUSTRIES INC.
High River, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 52 mins ago
RA
Restaurant manager
Ricky's All Day Grill - Spruce Grove
Spruce Grove, AB
- From $37.5 CAD / hour
- Full-time
- On-site

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Summary

JOB DESCRIPTION

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead account strategy, financial performance, and operational delivery while building trusted relationships with senior client stakeholders. Ensure contractual and service commitments are met, grow accounts through service expansion, and develop high-performing teams focused on safety, inclusion, innovation, and continuous improvement.

Requirements

Requires a post-secondary degree or diploma; an MBA is an asset. Candidates should have 10 or more years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field, with demonstrated success in financial performance, client relationships, and business growth.

Skills

Account Management
Strategic Planning
Financial Performance Management
Operations Management
Business Development
Service Delivery
Contract Management
Stakeholder Management
Executive Communication
Negotiation
Team Leadership
Continuous Improvement
Innovation
Facilities Portfolio Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Account Strategy
Account Management
Facilities Management
Facilities Portfolio Management
Operational Excellence
Financial Performance
Profitability
Executive Stakeholder Relationships
Business Development
Service Expansion
Service Delivery
Contractual Obligations
Performance Targets
Innovation
Continuous Improvement
Client Service
Team Leadership
Change Management
Commercial Acumen
Integrated Facility Management
Critical Environments
Data Centers
Safety
Diversity and Inclusion

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