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Added 5 mins ago
FG
Service Manager
Flynn Group of Companies
Moncton, NB
- Full-time
Flynn Group of Companies is seeking a Service Manager to join our growing Moncton branch. This is a key leadership role responsible for overseeing service operations throughout New…
Added 20 mins ago
MH
Sales Consultant - Medicine Hat
Murray Hyundai Medicine Hat
Medicine Hat, AB
- Full-time
…negotiations. This position is the stepping stone to becoming a sales manager with the potential to run your own Murray dealership in the…
Added 20 mins ago
CC
National Account Manager
Cogent Communications
Toronto, ON
- Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 35 mins ago
SI
Service Supervisor - SFI Red Deer
Stream-Flo Industries
AB · Red Deer County, AB
- Full-time
Co-ordinate daily activities of the shop and field service requirements.
Added 35 mins ago
A
Territory Manager, Facial Aesthetics - Quebec City and surrounding regions - 14 month contract
AbbVie
Quebec, QC
- Contract
Our Territory Manager develops robust business plans to execute brand strategies and tactics in the field. They deliver sales performance, build strong customer relationships and support…
Added 50 mins ago
RE
export sales manager
Real Earth Bounty
Pitt Meadows, BC
- Full-time
Work with the marketing department to understand and communicate marketing messages to the field
Added 1 hour ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
Added 1 hour ago
WC
Category Manager
White Cap Canada
Vaughan, ON
- Full-time
…Design, Supply Chain, Distribution, Product Forecast, In Store Service, Sourcing, and Finance/Pricing/Hurdle…
Added 1 hour ago
GS
Customer Success Manager
Good Standing AI
Toronto, ON
- Full-time
We're looking for a Customer Success Manager to join our growing team and ensure our enterprise clients achieve maximum value from our compliance automation platform. You'll be the primary…
Added 1 hour ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 1 hour ago
BP
Project Manager - Restoration
BELFOR Property Restoration Canada
Kingston, ON
- $65,000 to $75,000 CAD / year
- Full-time
As a Project Manager at BELFOR , you’ll oversee emergency and restoration projects from start to finish - ensuring quality, efficiency, and customer satisfaction. You’ll assess job sites,…
Added 1 hour ago
OI
ECE Instructor
Oxford International
Halifax, NS
- $59,280 CAD / year
- Full-time
ECE Instructor (full-time) – ECE Program will support the Program Manager – ECE Program to oversee and be responsible for all Academics, Compliance, and Management of the ECE Program;…
Added 2 hours ago
P
Technology Strategy & Transformation, Manager
PwC
Calgary, AB
- Full-time
As a Technology Strategy and Transformation, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are seeking candidates with…
Added 2 hours ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
As a Manager -Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 2 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…open-source LLMs in our stack, evaluating a potential rewrite of the service in a different language for performance gains, and keeping pace with the rapidly evolving AI…
Added 2 hours ago
BR
Safety and Risk Compliance Manager
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · CAN - SRGI Office - BC
- Full-time
The Position: SRG Safety and Risk Compliance Manager
Added 2 hours ago
PH
Translation Services Coordinator
Public Health Ontario
Toronto, ON
- Full-time
…translation of PHO products and digital content with external service provides, ensuring compliance with Ontario Ministry of Government Services (MSG) procurement directives and guidelines;…
Added 2 hours ago
P
Client success manager
PrimaryUI
NB · Chiasson Office, NB
- Full-time
Bachelor’s degree in Business, Communications, or related field
Added 2 hours ago
NB
Chief Analyste, Financial Performance
National Bank of Canada
Montreal, QC
- Full-time
You are part of a passionate team in Financial Performance Management and will report to Senior Manager. Our team stands out for its analytical, forward-looking and value-creating approach.…
Added 2 hours ago
NB
Salesforce Application Architect
National Bank of Canada
Montreal, QC
- Full-time
In the commercial CRM sector, you are part of a team of 12 colleagues reporting to the Senior Manager – commercial CRM it Delivery. Our team stands out for the quality of its deliverables,…
Added 2 hours ago
AC
Customer Account Manager
Aston Carter
Woodbridge, ON
- $70,000 to $100,000 CAD / year
- Full-time
The Customer Account Manager drives business development within existing aerospace accounts by deepening relationships, identifying new opportunities, and ensuring an exceptional customer…
Added 2 hours ago
FT
Service Truck Driver, Calgary (Blackfoot)
Fountain Tire
Calgary, AB
- Other
Fountain Tire Calgary (Blackfoot) is looking for an experienced Commercial Tire Technician to operate a Tire Service Truck!
Added 2 hours ago
FT
Service Advisor, Campbell River
Fountain Tire
Campbell River, BC
- Other
Fountain Tire Campbell River is looking for a friendly, dedicated, and knowledgeable individual to join our team as a Service Advisor!
Added 2 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Mandarin and/or Cantonese language skills considered an asset
TD
Coquitlam, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Summary

JOB DESCRIPTION

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead account strategy, financial performance, and operational delivery while building trusted relationships with senior client stakeholders. Ensure contractual and service commitments are met, grow accounts through service expansion, and develop high-performing teams focused on safety, inclusion, innovation, and continuous improvement.

Requirements

Requires a post-secondary degree or diploma; an MBA is an asset. Candidates should have 10 or more years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field, with demonstrated success in financial performance, client relationships, and business growth.

Skills

Account Management
Strategic Planning
Financial Performance Management
Operations Management
Business Development
Service Delivery
Contract Management
Stakeholder Management
Executive Communication
Negotiation
Team Leadership
Continuous Improvement
Innovation
Facilities Portfolio Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Account Strategy
Account Management
Facilities Management
Facilities Portfolio Management
Operational Excellence
Financial Performance
Profitability
Executive Stakeholder Relationships
Business Development
Service Expansion
Service Delivery
Contractual Obligations
Performance Targets
Innovation
Continuous Improvement
Client Service
Team Leadership
Change Management
Commercial Acumen
Integrated Facility Management
Critical Environments
Data Centers
Safety
Diversity and Inclusion

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