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Supervisor Transportation
CN
Halifax, NS
- Full-time
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AC
Production Supervisor | Manufacturing
Albarrie Canada Limited
Barrie, ON
- Full-time
Work with the Warehouse Team Lead to resolve shipping issues and communicate updates to the Manufacturing Manager.
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Sales Development Representative - Canada
SWTCH
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- Full-time
Business Impact - As a core member of the executive team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company
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LT
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CG
Ingénieur mécanique principal / Senior Mechanical Engineer
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Global Manager, Mechanical Design Manufacturing Solutions
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- Full-time
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We are seeking an experienced Project Manager to lead and deliver medium-complexity projects involving multidisciplinary teams and multiple stakeholders. The ideal candidate will be…
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Supervisor, Business Accounting
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- Full-time
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Talent Acquisition Coordinator
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- Full-time
Lead full-cycle recruitment, partnering with hiring managers to attract, assess, and hire top talent.
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Systems Administrator III
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- Full-time
Lead infrastructure projects from planning through implementation and operational handoff
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Buyer
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- Full-time
Maintain accurate purchasing information, including pricing, quantities, lead times, and delivery commitments
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Application Architect – Contact Centre & Cloud Solutions
Infotek Consulting Inc.
Toronto, ON
- $65 to $72 CAD / hour
- Contract
This opportunity is also well suited to an experienced Lead Developer looking to move further into Solution/Application Architecture.
Added 5 mins ago
NH
Senior Architectural Technologist
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- Full-time
Working closely with the studio principal and project team, you will provide day-to-day technical guidance and lead quality control across project drawings and documentation. You should be…
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CI
Manager, Distribution Centre and Logistics
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- Full-time
Lead Continuous Improvement initiatives and participate in cross functional project teams
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Medical Director 0.3 EFT
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- Full-time
The role appointment for Regional Emergency Psychiatry Medical Director is made by the Provincial Specialty Lead for Shared Health, Mental Health and Addictions/Head of the Department of…
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Prepared Foods - Manager Deli
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- Full-time
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols,…
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Cloud Architect
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Lead or contribute to planning for infrastructure, platform engineering, and modernization efforts.
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Sales Development Representative - Managed IT Services
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- Full-time
…grow into greater responsibility, including the opportunity to lead the sales efforts of a future…
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Director of Marketing, Defence
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Ottawa, ON
- Full-time
We are looking for a Director, Defence Marketing to help lead the marketing and communications strategy for Calian's Defence business across Canada, NATO and allied markets.
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Project Planner Scheduler
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- Full-time
Lead progress review meetings and verify project performance, comparing actuals vs. planned metrics and identifying variances.
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Practice Manager, TELUS Cattle Professional Services - Southern Alberta
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- Full-time
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Added 5 mins ago
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Strategic Planning & Process Redesign Manager - 12‑month contract
Indigo
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Support and lead cross-functional process redesign engagements by guiding process owners, stakeholders, and subject matter experts through current-state process mapping, analysis, redesign,…
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Vice President Finance
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- Full-time
…organizational resources and infrastructure. The role will also lead efforts to strengthen internal capabilities, foster collaboration across departments, and build a high-performing,…
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BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Summary

JOB DESCRIPTION

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead account strategy, financial performance, and operational delivery while building trusted relationships with senior client stakeholders. Ensure contractual and service commitments are met, grow accounts through service expansion, and develop high-performing teams focused on safety, inclusion, innovation, and continuous improvement.

Requirements

Requires a post-secondary degree or diploma; an MBA is an asset. Candidates should have 10 or more years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field, with demonstrated success in financial performance, client relationships, and business growth.

Skills

Account Management
Strategic Planning
Financial Performance Management
Operations Management
Business Development
Service Delivery
Contract Management
Stakeholder Management
Executive Communication
Negotiation
Team Leadership
Continuous Improvement
Innovation
Facilities Portfolio Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Account Strategy
Account Management
Facilities Management
Facilities Portfolio Management
Operational Excellence
Financial Performance
Profitability
Executive Stakeholder Relationships
Business Development
Service Expansion
Service Delivery
Contractual Obligations
Performance Targets
Innovation
Continuous Improvement
Client Service
Team Leadership
Change Management
Commercial Acumen
Integrated Facility Management
Critical Environments
Data Centers
Safety
Diversity and Inclusion

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