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Added 1 min ago
PH
Operations Manager, ICI Buildings - Permanent - 4282
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
…and growing Ontario Buildings group, we are searching for an Operations Manager to lead their major ICI projects across the province. This is a chance to own complex, high-value builds from…
Added 1 min ago
LA
Six Sigma Black Belt
Les Aliments DAINTY Foods Inc.
Windsor, ON
- Full-time
Lead the Operations Continuous Improvement project pipeline and communicate results to key stakeholders.
Added 1 min ago
C
Accounting Manager
CBRE
Toronto, ON
- Full-time
Lead the preparation and delivery of accurate, complete and timely financial reporting for assigned real estate portfolios.
Added 1 min ago
WC
customer service manager
Walmart Canada
Hanover, ON
- $15 CAD / hour
- Contract
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 min ago
WC
Associé, équipe de l’aire des caisses
Walmart Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 min ago
TC
Regional Marketing Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
- Full-time
Recommend strategies to increase showroom traffic, strengthen lead collection and improve follow-up.
Added 1 min ago
WC
Leader d’équipe, aire des caisses
Walmart Canada
Joliette, QC
- Full-time
Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
Added 1 min ago
FR
Pastry Chef - Coastal British Columbia
Frontier Recruitment
Victoria, BC
- Full-time
You’ll lead the day-to-day operations of the Pastry Department, producing everything from artisan breads and viennoiserie to patisserie, handmade chocolates, plated desserts and seasonal…
Added 1 min ago
GW
Senior Manager, Trademark Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Trademark Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership…
Added 1 min ago
GW
Senior Manager, Patent Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Patent Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership role…
Added 1 min ago
LE
Office & HR Manager
Lore Electric
Vancouver, BC
- Full-time
You will take the lead in building out our company playbook in Trainual or a similar platform, alongside improving our HR systems. You will turn the knowledge and experience within Lore…
Added 1 min ago
RP
Accounting Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a hands-on Accounting Manager to lead the day-to-day finance function during a period of department transformation. Reporting to the Vice President, Finance &…
Added 1 min ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 min ago
R
Executive Director (ED - LTC) Long Term Care
RhynoCare
Hamilton, ON
- $105,000 to $125,000 CAD / year
- Contract
The Executive Director provides leadership and oversight for the day-to-day operations of a Long-Term Care residence, with responsibility for resident services, staff and program…
Added 1 min ago
Materials Analyst
Pembina Pipeline Corporation
North Vancouver, BC
…natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our…
Added 1 min ago
𝗔erospace 𝗢penings
Sapsol Technologies Inc
Montréal-Est, QC
🔹 3. RCCA Lead (Root Cause Corrective Action)
Added 1 min ago
𝗔erospace 𝗢penings
Sapsol Technologies Inc
Longueuil, QC
🔹 3. RCCA Lead (Root Cause Corrective Action)
Added 1 min ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 1 min ago
ZT
Quality Control Technologist
Zaber Technologies
Vancouver, BC
- Full-time
Zaber makes cutting-edge, precision robotics for industry-leading customers at industry-leading lead times. Our mission is to lower the barriers to precision motion control and automation,…
Added 1 min ago
Aviation Program Leader / Design Director
Mott MacDonald
Toronto, ON
The Aviation Major Program Lead / Design Director is a senior leadership role responsible for shaping and delivering complex aviation infrastructure programs from pursuit through execution.…
Added 1 min ago
Underground and Heavy Civil Group Leader
Mott MacDonald
Vancouver, BC
Mott MacDonald is seeking an experienced Group Leader to set the strategic direction and lead the people, capability, resources, operations, and delivery readiness of our Underground and…
Added 1 min ago
AL
Area Manager
Air Liquide
Nanaimo, BC
- Full-time
The Area Manager will lead the business development and operations in their area pertaining to the Home Healthcare business including, but not limited to, respiratory and sleep apnea…
Added 1 min ago
M
Associate Manager, Audit Operations & Reporting
Manulife
Toronto, ON
- Full-time
Lead the preparation and coordination of Audit Committee, Board, Executive Leadership Team, Audit Leadership Team, and other executive reporting materials.
Added 16 mins ago
Team Lead
Univar Solutions
Edmonton, AB
The Team Lead supports safe and efficient daily production operations by coordinating workflow, guiding and training employees, monitoring work quality, and ensuring established production…
Added 16 mins ago
G
Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
Galderma
Baie-D'Urfé, QC
- Full-time
De 5 à 7 ans d’expérience en assurance qualité, systèmes qualité, validation, conformité ou opérations techniques dans un environnement pharmaceutique ou autre secteur manufacturier…

BGIS

General Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Summary

JOB DESCRIPTION

The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business performance, profitability, service delivery, and growth strategy, ensuring exceptional outcomes for both the client and the organization.

Working closely with clients, operational leaders, and shared services teams, the General Manager provides strategic leadership to drive operational excellence, financial performance, innovation, and continuous improvement across the portfolio. The role serves as the primary point of escalation for the client, builds trusted executive-level relationships, and identifies opportunities to expand services and create additional value.

The successful candidate is an experienced business leader with strong commercial acumen, a track record of managing complex portfolios, and the ability to lead high-performing teams. They are skilled at influencing stakeholders, navigating change, and delivering results in a fast-paced, client-focused environment.

Key Responsibilities

Lead overall account strategy, financial performance, and operational delivery.
Build and maintain strong relationships with senior and executive-level client stakeholders.
Drive account growth through strategic planning, business development, and service expansion opportunities.
Ensure contractual obligations, service commitments, and performance targets are consistently achieved.
Foster a culture of innovation, continuous improvement, and exceptional client service.
Lead, develop, and engage a high-performing team while promoting a safe, inclusive, and accountable workplace.

Qualifications

Post Secondary degree or diploma; MBA is considered an asset.
10+ years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field.
Demonstrated success managing financial performance, client relationships, and business growth.
Strong leadership, communication, negotiation, and stakeholder management skills.
Proven ability to influence executive-level audiences and drive results through collaboration.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead account strategy, financial performance, and operational delivery while building trusted relationships with senior client stakeholders. Ensure contractual and service commitments are met, grow accounts through service expansion, and develop high-performing teams focused on safety, inclusion, innovation, and continuous improvement.

Requirements

Requires a post-secondary degree or diploma; an MBA is an asset. Candidates should have 10 or more years of progressive leadership experience in account management, facilities portfolio management, operations, or a related field, with demonstrated success in financial performance, client relationships, and business growth.

Skills

Account Management
Strategic Planning
Financial Performance Management
Operations Management
Business Development
Service Delivery
Contract Management
Stakeholder Management
Executive Communication
Negotiation
Team Leadership
Continuous Improvement
Innovation
Facilities Portfolio Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Account Strategy
Account Management
Facilities Management
Facilities Portfolio Management
Operational Excellence
Financial Performance
Profitability
Executive Stakeholder Relationships
Business Development
Service Expansion
Service Delivery
Contractual Obligations
Performance Targets
Innovation
Continuous Improvement
Client Service
Team Leadership
Change Management
Commercial Acumen
Integrated Facility Management
Critical Environments
Data Centers
Safety
Diversity and Inclusion

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