MAC (Move, Add, Change) Coordinator

Job Title:

MAC Coordinator

Business Unit:

RP1 – Tenant Facility Management Services (TFMS)

Reports To:

MAC Project Manager

Pay Grade:

Grade 4

People Manager:

No

SUMMARY The MAC Coordinator is responsible for supporting the coordination and execution of Moves, Adds and Changes (MAC) projects, including furniture installation, relocation, and decommissioning activities. The role assists to ensure that project tasks are executed accurately, efficiently, and in alignment with established processes and client requirements.

KEY DUTIES & RESPONSIBILITIES

Service Delivery

• Supports the coordination of furniture installation, relocation and decommissioning activities
• Assists in the development and maintenance of project schedules
• Tracks deficiencies and supports the coordination of remediation activities
• Attends site visits and supports onsite execution as required
• Understands and monitors the adherence to health, safety, and security requirements onsite by all team members and vendors
• Takes ownership of time and task management to deliver work in accordance with multiple approved project timelines, scopes, and budgets
• Takes initiative to provide thoughtful feedback that drives program quality improvements
• Responsible for ensuring adherence with all BGIS and client policies and procedures
• Identifies risks and issues and follows appropriate escalation pathways
• Performs other related duties as assigned to support operational requirements Administration
• Prepares and submits work permits and required documentation
• Coordinates vendor access including security requirement validation and site arrangements
• Maintains project files ensuring accuracy and completeness
• Supports billing documentation preparation and completion in compliance with contract requirements and quality standards
• Supports the issuance of Purchase Orders for vendors
• Attends client meetings to provide project updates and takes meeting minutes
• Supports with the development of Scope of Work for vendors Relationship Management
• Maintains effective working relationships with internal team members, vendors, and clients
• Communicates effectively to support project coordination and delivery
• Supports others while contributing to collective success

KNOWLEDGE & SKILLS

• 1–2 years of coordination or project support experience a bonus
• Strong organizational and administrative skills
• Effective written and verbal communication skills
• Knowledge of MS Office tools
• Ability to work independently
• Identifies challenges and can suggest solutions
• Furniture systems knowledge a bonus
• French/English bilingual a bonus

LICENSES AND/OR PROFESSIONAL ACCREDITATION

• College Diploma or equivalent training
• Federal security clearance
• Ability to travel to client sites as required, valid driver’s license a bonus

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.