Find work in Canada.

322,682 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Team Lead - Machining
Durabuilt Windows & Doors
AB · Edmonton, AB
Full-time
Added 1 min ago
Senior Mine Engineer (Underground Soft Rock)
Compass Minerals
Goderich, ON
Full-time
…during winter weather and are used in numerous other consumer, industrial, chemical and agricultural applications. Its plant nutrition products help improve the quality and yield of crops…
Added 1 min ago
Project Manager
Lakeside Controls
Mississauga, ON
…range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running…
Added 30 mins ago
Senior Project Manager, IoT
DM Lyons Consulting
Toronto, ON
$100,000 to $130,000 CAD / year
Full-time
The Senior Project Manager is responsible for leading and executing complex IoT projects across the Ontario region within our clients portfolio. This role involves managing multiple…
Added 31 mins ago
Territory Manager
National Rent-All Inc
Kitchener, ON
Full-time
We are seeking a driven and entrepreneurial Territory Manager to grow equipment rentals and new and used equipment sales across the Region of Waterloo and Wellington, Perth, Dufferin,…
Added 31 mins ago
Warehouse Person
Doman Building Materials Group Ltd
Blainville, QC
Full-time
Reporting to the Operations Manager, the Warehouse Person is responsible for efficiently and accurately assembling products for customer orders, loading orders onto customers’ trucks,…
Added 45 mins ago
Warehouse Person
Doman Building Materials Group
Blainville, QC
Full-time
Reporting to the Operations Manager, the Warehouse Person is responsible for efficiently and accurately assembling products for customer orders, loading orders onto customers' trucks,…
Added 58 mins ago
Career Opportunities: Security, Chief of (1679)
Equinox Gold Corp.
Grand Falls-Windsor, NL
Full-time
Reporting to the Health, Safety, Security & Training Manager, the Chief of Security is responsible and accountable for all security functions across the mine site, providing leadership for…
Added 58 mins ago
Maintenance Operations Manager - Multi-Residential
Morguard
Mississauga, ON
Full-time
The Maintenance Operation Manager is accountable to the Director, Property Management for provision of high-standard uninterrupted building and site operations services and for the…
Added 58 mins ago
Time Critical Logistics Specialist
Emergency Parts Logistics Inc
Ottawa, ON
Full-time
…mission-critical shipments where downtime is not an option. With operations across Canada and the United States and U.S. headquarters in Phoenix, Arizona, EPL supports industries such as…
Added 58 mins ago
Manager, Reliability Project Implementation
Cenovus Energy
Calgary, AB
Full-time
The Manager, Reliability Project Implementation leads a team responsible for ensuring reliability strategies, project requirements, and Management of Change (MOC) deliverables are…
Added 58 mins ago
Territory Manager
National Rent-All
Kitchener, ON
Full-time
We are seeking a driven and entrepreneurial Territory Manager to grow equipment rentals and new and used equipment sales across the Region of Waterloo and Wellington, Perth, Dufferin,…
Added 58 mins ago
Software Development Manager
MaintainX
Montreal, QC
$140,000 to $205,000 CAD / year
Full-time
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use…
Added 1 hour ago
IT Service Desk Analyst (1 year Temporary)
Spartan Controls Ltd.
Edmonton, AB
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western…
Added 1 hour ago
Project Manager (Construction)
Industra Construction Corp
Kelowna, BC
Full-time
Industra Construction Corp. is hiring an experienced Construction Project Manager to lead complex water/wastewater, heavy civil, industrial and infrastructure construction projects across…
Added 1 hour ago
Project Manager (Construction)
Industra Construction Corp
Surrey, BC
Full-time
Industra Construction Corp. is hiring an experienced Construction Project Manager to lead complex water/wastewater, heavy civil, industrial and infrastructure construction projects across…
Added 1 hour ago
Industrial Services Manager
Da-Lee
Hamilton, ON · Stoney Creek, Ontario
Full-time
is responsible for overseeing the planning, execution, and delivery of specialized industrial cleaning and maintenance services, including vacuum truck operations, confined space entry,…
Added 1 hour ago
Technical Digital Account Manager - FTC
Xerox
Toronto, ON · North York, Toronto, Ontario
…of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace…
Added 1 hour ago
Human Resources Business Partner
TEEMA
Mississauga, ON
$100,000 to $120,000 CAD / year
Full-time
Oversee the full HR lifecycle, including payroll coordination, benefits, compliance, and HR operations
Added 1 hour ago
Junior Property Manager
Laurier Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
…Ontario. Our portfolio consists of over 3 million square feet of Industrial, commercial, retail and office space throughout southwestern Ontario. We are also master plan subdivision home…
Added 1 hour ago
Delivery Account Operations Associate - Site Lead
Xerox
Valcourt, QC
The Print Operations – Site Lead reporting to the Services Delivery Manager, serves as the primary on site representative at a designated customer location, ensuring seamless daily service…
Added 1 hour ago
Senior Project Coordinator, ICI Building Construction
Ledcor
Toronto, ON · Caledon, ON
Full-time
…executing project strategies in collaboration with the Project Manager for an exciting commercial project. You will support the operations team in maintaining safety and quality standards…
Added 1 hour ago
Project Manager, Mechanical & Electrical
Ledcor
Toronto, ON · Caledon, ON
Full-time
You’re a Project Manager with over 5 years of experience working in multi-disciplinary construction projects with an expertise in mechanical and electrical. You will develop and execute…
Added 1 hour ago
Assistant Project Manager, Buildings Construction
Ledcor
Bradford West Gwillimbury, ON
Full-time
You are an aspiring Assistant Project Manager with over 5 years of experience working in multi-disciplinary commercial construction projects. As an integral part of the project team, you…
Added 1 hour ago
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
Full-time
We primarily operate in the Greater Montreal, North Shore, and Lanaudière regions, serving the industrial, institutional, and commercial sectors.

BGIS

Operations Manager

North Bay, ON, Canada

Pay: This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum.
Job type: Full-time
Apply by: Oct 17, 2026
Experience: Minimum of 5 years of facility management work experience
Posting language: English
Posted: Sep 17, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

At this position level, the individual is responsible for:

Highly complex service delivery; and/or
Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or
Contract requirements that are highly complex; and/or
Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

For the assigned portfolio:

Portfolio Management

Manages service delivery to a portfolio of client accounts or a single client account of sufficient magnitude and/or complexity.
Responsible for ensuring KPI objectives are met.
Creates, implements and documents service delivery regimes associated with each client account.
Collaborates with relevant concerned parties (internal and external) on service delivery including the management of all escalated issues
Oversees the implementation of service delivery program changes as required.
Oversees service delivery activities and performance of internal Team Members. Ensures work is completed on time, safely and meet quality requirements.
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
Collaborates with relevant concerned parties to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

Responsible for meeting contractual service delivery obligations for each designated client environment
Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations
Recommends solutions and implements appropriate actions for issues
Monitors service delivery performance against established metrics/key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
Monitors service delivery to ensure within agreed upon scope and escalates to senior management, where required.
Provides on-call coverage to front-line team which requires open availability
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives

Client Relationship Management

Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
Acts as the focal point of escalation for issues pertaining to service delivery.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

Develops and executes emergency preparedness, risk management, disaster recovery and business continuity plans
Collaborates with relevant concerned parties on incident management-related requirements

Health, Safety, Environment & Security

Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
Monitors and is responsible for the safe delivery of all work performed within office and remote locations.

Project Management (including Client Transitions & Technology Implementations/Upgrades)

Develops and executes project plans for assigned projects.
Oversees project delivery; and/or
Participates as a member of the Operations Centre team in large company-wide projects.
Liaises with relevant concerned parties to ensure projects are delivered with minimum disruptions to service delivery.

Budget Development & Management

Responsible for meeting budget for assigned service delivery team.
Liaises with relevant operations team members and Finance team for reports to monitor expenses.
Reviews and approves expenditures.

Regulatory Compliance

Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services used by the internal teams in the performance of duties.
Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities

Knowledge & Skills

Community college diploma
Minimum of 5 years of facility management work experience
Skilled at contact centre service delivery management
Skilled at managing service delivery and meeting client obligations
Skilled at emergency preparedness and business continuity planning and execution
Intermediate budget management abilities
Well-developed communication, influence, persuasion and negotiation skills
Superior written communication skills
Skilled at client relationship management
Developed and demonstrated people leadership skills
High degree of client service orientation and sense of urgency
Skilled at delivering projects
Solid level knowledge of health and safety requirements. Possesses a high degree of safety mindset
Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
Maintains current knowledge of contact centre service services best practices.
Solid level knowledge of building management from the perspective of responding to repair requests

Licenses and/or Professional Accreditation

One or more of the following – preferred:

Contact and/or Customer Service Professional accreditation
Certified Facility Manager through International Facility Management Association (IFMA)
Certified Property Manager through Institute of Real Estate Management
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)
Real Property Administrator through Building Owners and Managers Institute (BOMI)

This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

Apply About employer

More about this job

Responsibilities

Manage complex facility service delivery portfolios, client relationships, team performance, budgets, and projects while meeting contractual obligations and key performance indicators. Oversee health and safety, regulatory compliance, procurement, risk management, emergency preparedness, and business continuity.

Requirements

Requires a community college diploma and at least five years of facility management experience, along with demonstrated leadership, client service, service delivery, project, and budget management capabilities. Candidates should have knowledge of health and safety, building management, emergency preparedness, and business continuity; relevant facility or customer service credentials are preferred.

Skills

Facility Management
Operations Management
Service Delivery Management
Budget Management
Project Management
People Leadership
Emergency Preparedness
Business Continuity Planning
Risk Management
Health And Safety Compliance
Regulatory Compliance
Vendor Procurement
Performance Management
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Operations Management
Portfolio Management
Service Delivery
Key Performance Indicators
Contract Management
Budget Management
Project Management
People Leadership
Performance Management
Emergency Preparedness
Risk Management
Disaster Recovery
Business Continuity
Health And Safety
Environmental Compliance
Security
Regulatory Compliance
Procurement
Supply Chain
Vendor Qualification
Contact Centre
Building Management
Continuous Improvement
Best Practices
Certified Facility Manager
Certified Property Manager
Facility Management Administrator
Real Property Administrator

Report this job