Find work in Canada.

324,107 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Electronics Engineering Contractor
MistyWest
Vancouver, BC
Full-time
This is an intermediate engineer role in which the candidate will be expected to self-organize and deliver on electronics design for projects at MW It requires a mid-high degree of…
Added 2 mins ago
Category Administrator (Temp)
Food Basics
Toronto, ON · Etobicoke, ON
Temporary
Intermediate level computer skills in office productivity tools
Added 3 mins ago
Security Guard - Ledge on Lakeshore
Commissionaires BC
Kelowna, BC
Full-time
Intermediate to advanced computer skills for report writing and work-related software use.
Added 18 mins ago
Registered Practical Nurse, Complex Care
Bruyère Health
Ottawa, ON
Full-time
Added 18 mins ago
Registered Practical Nurse, Complex Care
Bruyère Health
Ottawa, ON
Part-time
Added 31 mins ago
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
An intermediate knowledge of oral and written English is required, as the position requires regular contact, as well as processing specific information, with researchers or international…
Added 31 mins ago
Community Planner
CitySpaces Consulting
Vancouver, BC
Full-time
CitySpaces is seeking a Community Planner to join our team. This is a full-time intermediate position based out of our Vancouver office. We are seeking a generalist planner who can…
Added 31 mins ago
Operating Room Unit Clerk - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
$30.03 CAD / hour
Full-time
…services. Services and specialties include emergency medicine, intermediate-level critical care, medical imaging, internal medicine, hospitalist medicine, geriatric medicine, neurology,…
Added 31 mins ago
Intermediate CAD Designer - Water/Wastewater
R.J. Burnside & Associates Limited
Stoney Creek, NB
Full-time
We are looking for an experienced Intermediate REVIT/CAD Designer with 8 - 12+ years’ experience to join our passionate and engaged Vertical Water & Wastewater team. Based in one of our…
Added 33 mins ago
Intermediate Full Stack Engineer
FabStation
Remote, Canada
$80,000 to $90,000 CAD / year
Full-time · Remote
We are looking for an Intermediate Full Stack Developer to join our Engineering team in developing new features and maintaining existing systems. You will design, implement, test, and…
Added 33 mins ago
Intermediate Geotechnical Engineer
PRI Consultants
Calgary, AB
Full-time
PRI is looking for an Intermediate Geotechnical Engineer to join our growing AB, BC & ON offices. This is a hands-on role for someone building toward full project ownership: you will take…
Added 33 mins ago
Mine Mechanical Infrastructure Engineer
Hatch
Sudbury, ON
We are seeking a motivated and technically capable Intermediate Mechanical Engineer to join our Mining Infrastructure Engineering team. This role entails working with diverse teams, both…
Added 33 mins ago
Senior Recovery Specialist
Bridgewater Bank
Calgary, AB
Full-time
Intermediate proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.
Added 33 mins ago
Delivery coordinator, Project management
Desjardins
Montreal, QC · Levis, QC
Full-time
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or…
Added 33 mins ago
Senior Advisor, Business strategies
Desjardins
Montreal, QC · Complexe Desjardins Montréal
Full-time
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or…
Added 33 mins ago
Senior Lease Administrator
Colliers International
ON · WFH Ontario
Intermediate proficiency level with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.).
Added 47 mins ago
Geotechnical Project Manager
Pinchin Canada
Mississauga, ON
$80,000 to $100,000 CAD / year
Full-time
Intermediate level experience 5-10 years in geotechnical engineering with project management experience.
Added 47 mins ago
Strategic Advisor
iA Financial Group (Industrial Alliance)
Quebec, QC
Full-time
Advanced proficiency in French and intermediate proficiency in English are required, as the successful candidate will be expected to participate in numerous discussions and read and draft…
Added 47 mins ago
Senior Controls Designer
Salas O'Brien
Canada
Full-time
Provide technical oversight and quality review of controls deliverables prepared by junior and intermediate designers
Added 48 mins ago
Geotechnical Project Manager
Pinchin in Canada
Mississauga, ON · Toronto, ON · Waterloo, ON
$80,000 to $100,000 CAD / year
Full-time
Intermediate level experience 5-10 years in geotechnical engineering with project management experience.
Added 48 mins ago
Environmental Engineer
AECOM
AB · Edmonton, Alberta
$85,000 to $110,000 CAD / year
Full-time
AECOM is actively seeking an Intermediate Civil/Environmental Engineer to join our growing Western Canada Environment team. The right candidate can work locally from our Edmonton AB office…
Added 48 mins ago
[Dungeons & Dragons PC-Console] Artiste de concept intermédiaire - Intermediate Concept Artist
Gameloft
Montreal, QC
Full-time
We're on the lookout for an Intermediate concept artist to contribute their skills to our Dungeons & Dragons® PC/console project. This innovative game will blend action-RPG/survival…
Added 1 hour ago
Intermediate Mechanical Engineer - Hydro
Tetra Tech
Vancouver, BC
Full-time
Tetra Tech is adding an Intermediate Mechanical Engineer to our Hydropower and Water Resources team based in Canada.
Added 1 hour ago
Intermediate / Senior Project Engineer - Hydro
Tetra Tech
Vancouver, BC
Full-time
Tetra Tech is adding an Intermediate to Senior Project Engineer to our Hydropower and Water Resources team based in Canada.
Added 1 hour ago
Intermediate / Senior Project Engineer - Hydro
Tetra Tech
Mississauga, ON
Full-time
Tetra Tech is adding an Intermediate to Senior Project Engineer to our Hydropower and Water Resources team based in Canada.

BGIS

Operations Manager

North Bay, ON, Canada

Pay: This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum.
Job type: Full-time
Apply by: Oct 17, 2026
Experience: Minimum of 5 years of facility management work experience
Posting language: English
Posted: Sep 17, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

At this position level, the individual is responsible for:

Highly complex service delivery; and/or
Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or
Contract requirements that are highly complex; and/or
Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

For the assigned portfolio:

Portfolio Management

Manages service delivery to a portfolio of client accounts or a single client account of sufficient magnitude and/or complexity.
Responsible for ensuring KPI objectives are met.
Creates, implements and documents service delivery regimes associated with each client account.
Collaborates with relevant concerned parties (internal and external) on service delivery including the management of all escalated issues
Oversees the implementation of service delivery program changes as required.
Oversees service delivery activities and performance of internal Team Members. Ensures work is completed on time, safely and meet quality requirements.
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
Collaborates with relevant concerned parties to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

Responsible for meeting contractual service delivery obligations for each designated client environment
Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations
Recommends solutions and implements appropriate actions for issues
Monitors service delivery performance against established metrics/key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
Monitors service delivery to ensure within agreed upon scope and escalates to senior management, where required.
Provides on-call coverage to front-line team which requires open availability
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives

Client Relationship Management

Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
Acts as the focal point of escalation for issues pertaining to service delivery.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

Develops and executes emergency preparedness, risk management, disaster recovery and business continuity plans
Collaborates with relevant concerned parties on incident management-related requirements

Health, Safety, Environment & Security

Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
Monitors and is responsible for the safe delivery of all work performed within office and remote locations.

Project Management (including Client Transitions & Technology Implementations/Upgrades)

Develops and executes project plans for assigned projects.
Oversees project delivery; and/or
Participates as a member of the Operations Centre team in large company-wide projects.
Liaises with relevant concerned parties to ensure projects are delivered with minimum disruptions to service delivery.

Budget Development & Management

Responsible for meeting budget for assigned service delivery team.
Liaises with relevant operations team members and Finance team for reports to monitor expenses.
Reviews and approves expenditures.

Regulatory Compliance

Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services used by the internal teams in the performance of duties.
Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities

Knowledge & Skills

Community college diploma
Minimum of 5 years of facility management work experience
Skilled at contact centre service delivery management
Skilled at managing service delivery and meeting client obligations
Skilled at emergency preparedness and business continuity planning and execution
Intermediate budget management abilities
Well-developed communication, influence, persuasion and negotiation skills
Superior written communication skills
Skilled at client relationship management
Developed and demonstrated people leadership skills
High degree of client service orientation and sense of urgency
Skilled at delivering projects
Solid level knowledge of health and safety requirements. Possesses a high degree of safety mindset
Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
Maintains current knowledge of contact centre service services best practices.
Solid level knowledge of building management from the perspective of responding to repair requests

Licenses and/or Professional Accreditation

One or more of the following – preferred:

Contact and/or Customer Service Professional accreditation
Certified Facility Manager through International Facility Management Association (IFMA)
Certified Property Manager through Institute of Real Estate Management
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)
Real Property Administrator through Building Owners and Managers Institute (BOMI)

This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

Apply About employer

More about this job

Responsibilities

Manage complex facility service delivery portfolios, client relationships, team performance, budgets, and projects while meeting contractual obligations and key performance indicators. Oversee health and safety, regulatory compliance, procurement, risk management, emergency preparedness, and business continuity.

Requirements

Requires a community college diploma and at least five years of facility management experience, along with demonstrated leadership, client service, service delivery, project, and budget management capabilities. Candidates should have knowledge of health and safety, building management, emergency preparedness, and business continuity; relevant facility or customer service credentials are preferred.

Skills

Facility Management
Operations Management
Service Delivery Management
Budget Management
Project Management
People Leadership
Emergency Preparedness
Business Continuity Planning
Risk Management
Health And Safety Compliance
Regulatory Compliance
Vendor Procurement
Performance Management
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Operations Management
Portfolio Management
Service Delivery
Key Performance Indicators
Contract Management
Budget Management
Project Management
People Leadership
Performance Management
Emergency Preparedness
Risk Management
Disaster Recovery
Business Continuity
Health And Safety
Environmental Compliance
Security
Regulatory Compliance
Procurement
Supply Chain
Vendor Qualification
Contact Centre
Building Management
Continuous Improvement
Best Practices
Certified Facility Manager
Certified Property Manager
Facility Management Administrator
Real Property Administrator

Report this job