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Added 8 mins ago
F
Technical Consultant (Data & AI)
Fastloop
Vancouver, BC
- Full-time
…infrastructure that powers them and the integration of these systems into existing business processes to drive measurable operational…
Added 9 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 9 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Modernizing the global finance operating model through standardization, simplification, automation, and continuous improvement.
Added 9 mins ago
JG
GCP Data Engineer
J&M Group
Canada
- Contract
…concepts, and light proficiency in Python for scripting and automation. Strong understanding of Telco - CES and Network Data. Calls, Chats, Network…
Added 9 mins ago
C
C-FIN-275 Software Engineering Intern, AI, Automation and Business Intelligence-EN
CAE
Montreal, QC
- Full-time
By joining the Global Finance Systems and Support team, you will help improve the financial systems, business processes, reporting solutions and support services used across CAE’s global…
Added 9 mins ago
SJ
Sr GRC Analyst
So Jobs
Mississauga, ON
- $99,100 to $132,100 CAD / year
- Full-time
Bachelor's degree in Business, Accounting, Finance, Information Systems, Technology, Risk Management, or a related field.
Added 9 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky Technologies™ is a global leader in the design and manufacture of high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new…
Added 9 mins ago
W
Senior Process Automation & Controls Engineer
Worley
Calgary, AB
- Full-time
Support and maintain plant control systems, DCS platforms, Safety Instrumented Systems (SIS), HMI/SCADA applications, and associated industrial networks.
Added 9 mins ago
W
Senior Process Automation & Controls Engineer
Worley
AB · Edmonton, AB
- Full-time
Support and maintain plant control systems, DCS platforms, Safety Instrumented Systems (SIS), HMI/SCADA applications, and associated industrial networks.
Added 9 mins ago
CS
Senior PeopleSoft FSCM Consultant
Confiar Services
Toronto, ON
- $70 to $75 CAD / hour
- Contract
…Record-to-Report (R2R), Procure-to-Pay (P2P), and Order-to-Cash (O2C) business cycles is…
Added 9 mins ago
AI
Accounts Payable Manager
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing…
Added 9 mins ago
P
Workforce Intelligence Analyst
PTAG
Markham, ON
- Full-time
…Advisors. The role combines workforce analytics, data management, business intelligence, and statistical analysis to identify workforce trends, skill and competency gaps, talent…
Added 9 mins ago
A
Forward Deployed Engineer – AI, Data Engineering & MLOps / Toronto, ON (Onsite) - FTE
AceStack
Toronto, ON
- Full-time
Forward-Deployed Delivery: Experience working directly with clients to conduct discovery, build rapid prototypes, integrate enterprise systems, deploy solutions, and measure business impact.
Added 12 mins ago
Software Developer
ATS Automation
ON · Woodbridge, ON
ATS is an industry-leading automation solutions provider to many of the world’s most successful companies. The ATS Test Division specializes in developing custom in-process and End-of-Line…
Added 12 mins ago
Junior Software Developer
ATS Automation
ON · Woodbridge, ON
ATS is an industry-leading automation solutions provider to many of the world’s most successful companies. The ATS Test Division specializes in developing custom in-process and End-of-Line…
Added 12 mins ago
AG
Process Control Specialist
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The Process Control Specialist (Automation Technician) provides hands‑on support for process control, automation, operational technology (OT), and industrial data systems across the Island…
Added 12 mins ago
E
Strategy Execution & Delivery Effectiveness Senior Director
Experian
Canada
- Full-time
…role partners with technology, engineering, architecture, and business leaders to translate strategy into executable roadmaps while leading complex…
Added 12 mins ago
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Technical Analyst (Quicksight, SQL and Redshift)
FCC / FAC
Regina, SK · FCC Tower
- Full-time
…developing new tools, implementing and supporting technology process automation, and continuously improving existing systems. Your work will help streamline processes, enhance integration,…
Added 12 mins ago
Senior Internal Auditor
Twilio
BC
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
Added 25 mins ago
PA
Investment Operations Associate
Polar Asset Management Partners Inc.
Toronto, ON
- Full-time
Recommend solutions that lead to automation and process enhancement and collaborate with Dev Support to implement
Added 25 mins ago
C
Java Developer
Collabera
Mississauga, ON
- $60 to $80 CAD / hour
- Contract
…relational databases, Linux/Unix environments, and message-driven…
Added 25 mins ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
…electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive…
Added 25 mins ago
AC
Senior System Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
…electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive…
Added 25 mins ago
H
Data Quality Engineer
Hays
Toronto, ON
- Contract
Develop and maintain automated testing frameworks for ETL processes, APIs, and data integration systems, extending automation to support BigQuery validation, GCP pipeline testing, and AI/ML…
Added 27 mins ago
V
VP Customer Success / Vice-président(e), Succès client
Vention
Montreal, QC
- Full-time
The Vice President, Customer Success is responsible for ensuring every Vention customer realizes measurable business value from their investment in the Vention platform. Reporting to the…

BGIS

Operations Manager

Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary

The Operations Manager is responsible for providing leadership, operational oversight, strategic direction, and innovation across assigned facilities, portfolios, and service delivery teams. The role ensures safe, compliant, efficient, technology-enabled, and client-focused facilities management services while maintaining strong financial controls, contractual compliance, operational reliability, and continuous improvement. The Operations Manager leads Facility Managers and operational teams to achieve service-level expectations, safety standards, financial performance, innovation objectives, and client commitments.

Job Title	Operations Manager
Reports To	Regional Director / Director of Operations
Direct Reports	Facility Managers, Maintenance Team Leads, technicians, security personnel, and contractors as assigned
Primary Accountability	Contract management, operational performance, safety compliance, client satisfaction, contract compliance, financial results, innovation, and service delivery across assigned portfolios

Leadership and Team Management

Lead and support Facility Managers, Maintenance Team Leads, technicians, security personnel, and contractors.
Hold weekly operational discussions to assign work, balance workloads across sites, identify operational roadblocks, and communicate key matters upward to leadership.
Coach employees on safety, work-order practices, documentation, client service, and contractual requirements.
Monitor and oversee engagement, training, overtime, staffing capacity, and performance expectations.
Promote accountability, teamwork, ownership, professionalism, and consistent service delivery across the portfolio.

Operations and Service Delivery

Review incidents, equipment outages, service interruptions, and after-hours escalations and communicate significant matters to leadership.
Assist in prioritizing repairs based on safety, tenant impact, operational risk, contractual response times, and funding requirements.
Monitor work-order backlog, aging tasks, repeat failures, preventive-maintenance compliance, operational costs, and key performance indicators.
Coordinate planned shutdowns, temporary operating measures, emergency response, and service restoration activities.
Conduct quarterly site walkthroughs and verify the condition, reliability, and performance of critical building systems.
Develop and maintain Standard Operating Procedures, Maintenance Operating Procedures, Emergency Operating Procedures, and risk controls.
Ensure all contractual Key Performance Indicators are achieved as outlined in the contract without fail.

Compliance, Safety, and Environmental Management

Ensure compliance with health, safety, environmental, fire, life-safety, and applicable building requirements.
Review incidents, hazards, near misses, inspections, audit findings, and outstanding corrective actions.
Oversee or verify contractor orientations, hazard assessments, permits, credentials, insurance, WCB status, and safe-work documentation with Facility Managers and the HSE team, as needed.
Ensure Prime Contractor responsibilities are fulfilled.
Oversee emergency preparedness, business continuity, training status, and prompt resolution of site issues.
Ensure asbestos, lead, silica, mould, mercury, ozone-depleting-substance, and other hazardous-material programs are followed.
Ensure Facility Managers review hazardous-material assessments before maintenance, renovation, or demolition and engage qualified consultants or abatement contractors when required.
Ensure Facility Managers maintain required inventories, service logs, assessment reports, notifications, and compliance records.

Financial, Contract, and Client Management

Ensure Facility Managers manage portfolios, service contracts, operating budgets, forecasts, recoverable work, and account margin.
Interpret and understand the Master Service Agreement, statements of work, roles and responsibilities, service levels, and approval requirements.
Monitor cost variances and identify savings, efficiency improvements, and appropriate new revenue opportunities within the service contract.
Ensure Facility Managers follow procurement processes, approval thresholds, and segregation-of-duties requirements.
Ensure Facility Managers maintain clear communication with clients, tenants, vendors, consultants, and internal technical teams.
Ensure Facility Managers respond to client requests, complaints, and escalations and verify that corrective actions are completed.
Ensure Facility Managers attend client, tenant, contract, safety, and operational meetings and document decisions, risks, commitments, and follow-up actions.

Work-Order, Procurement, and Contractor Governance

Ensure Facility Managers review and approve quotes, scopes of work, purchase requests, and work orders within delegated authority.
Maintain that Facility Managers follow the required process from quotation and work-order creation through dispatch, progress updates, completion, and verification.
Ensure Facility Managers review preventive-maintenance schedules, technical submissions, permits, and evidence of completed work.
Ensure Facility Managers confirm services have been satisfactorily delivered before approving invoices or closing work orders.
Ensure completed work is accurately documented, recoverable costs are captured, and eligible services are billed.
Ensure accurate monthly and year end accruals with the coordination of operations and PSC team.

Tenant Communications and Incident Coordination

Ensure Facility Managers coordinate incident communications and escalate significant operational, safety, environmental, and business-continuity events.
Prepare or approve tenant notifications for shutdowns, hazards, incidents, construction, testing, and service interruptions.
Coordinate affected stakeholders during planned and unplanned outages and provide timely status updates through restoration.
Maintain incident records, action logs, lessons learned, and supporting evidence for client or regulatory review.

Projects and Asset Planning

Coordinate consultants, contractors, schedules, budgets, permits, shutdowns, and tenant impacts for operational and capital projects.
Review project scopes, technical requirements, design deliverables, commissioning records, and closeout documentation.
Track milestones, deficiencies, changes, risks, and corrective actions.
Identify recurring failures, deferred maintenance, lifecycle risks, and future capital requirements.

Innovation, Technology, and Process Modernization

Identify, evaluate, and implement innovative solutions that improve service delivery, operational reliability, safety performance, client experience, and cost efficiency.
Promote the use of technology, data analytics, dashboards, mobile tools, automation, and digital work-order practices to improve visibility, accountability, and decision-making.
Encourage Facility Managers and site teams to identify process improvements, share lessons learned, and adopt effective practices across the portfolio.
Support pilot projects and innovation initiatives related to energy efficiency, predictive maintenance, asset reliability, sustainability, tenant communication, and contractor performance.
Use operational trends, incident data, maintenance history, and client feedback to recommend practical improvements that reduce repeat failures, improve response times, and strengthen compliance.
Collaborate with internal technical teams, vendors, consultants, and clients to assess emerging tools, building technologies, and service delivery enhancements that align with contract requirements and business objectives.

Reporting, Audits, and Continuous Improvement

Prepare and review monthly reports, financial ledgers, preventive-maintenance summaries, service-request reports, project updates, and quality-assurance records.
Track contractual key performance indicators and service-level performance and implement recovery plans when targets are missed.
Prepare for client, internal, safety, financial, and regulatory audits and provide complete supporting records.
Analyze trends in failures, costs, incidents, complaints, and work-order performance to identify process improvements.
Standardize effective practices across sites and monitor whether corrective actions produce sustained results.

Qualifications and Experience

Post-secondary degree, FMA, RPA, IFMA designation and equivalent experience in Facilities Management, Engineering, Building Operations, Business Administration, or a related field.
Significant progressive experience in facilities management, building operations, contract management, or technical services leadership.
Experience managing multi-site portfolios, operational teams, budgets, client relationships, contractors, and service delivery obligations.
Strong knowledge of building systems, preventive maintenance, health and safety, environmental programs, and regulatory compliance.
Experience with computerized maintenance management systems, work-order governance, procurement processes, and financial reporting.
Experience supporting innovation, technology adoption, process improvement, or data-driven operational reporting is considered an asset.
Valid driver’s license and ability to travel between sites as required.
Minimum ten years’ working experience in the facility management field to manage large commercial or government facilities.

Core Competencies

✓ Leadership and people development	✓ Financial and contract acumen
✓ Client and stakeholder management	✓ Risk management and safety leadership
✓ Operational excellence	✓ Project and asset planning
✓ Innovation and digital enablement	✓ Data-driven operational improvement
✓ Problem solving and decision making	✓ Continuous improvement and change management
✓ Clear communication and documentation	✓ Accountability and service focus

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More about this job

Responsibilities

The Operations Manager provides leadership and operational oversight across assigned facilities, ensuring safe, compliant, and efficient service delivery. They manage financial performance, contractual obligations, and lead teams to achieve service-level expectations and innovation objectives.

Requirements

Candidates must have a post-secondary degree or relevant professional designation and at least ten years of experience in facilities management. Strong knowledge of building systems, safety regulations, and financial reporting is required, along with the ability to travel between sites.

Skills

Facilities management
Operational oversight
Contract management
Financial controls
Safety compliance
Team leadership
Preventive maintenance
Risk management
Budgeting
Project management
Process improvement
Data analytics
Emergency preparedness
Regulatory compliance
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Facilities Management
Building Operations
Contract Management
Preventive Maintenance
Health and Safety
Environmental Management
Financial Reporting
Procurement
Work-order Governance
Capital Projects
Asset Planning
Standard Operating Procedures
Key Performance Indicators
Risk Controls
Business Continuity
Innovation
Data Analytics
Regulatory Compliance
Stakeholder Management
Facility Managers
Maintenance Team Leads
Master Service Agreement
Quality Assurance
Commissioning
Energy Efficiency
Sustainability
Technical Services
Infrastructure
Portfolio Management

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