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Added 5 mins ago
W
Senior Manager, Supply Chain
Worley
Markham, ON
- Full-time
Own the supply chain execution plan, package register, procurement schedule, long-lead register, risk register and team workload.
Added 5 mins ago
W
Principal Mechanical Engineer
Worley
Oakville, ON
- Full-time
Worley is seeking a Principal Mechanical Engineer (Lead) based in Oakville, Ontario. This role provides mechanical engineering leadership for the design and delivery of process and utility…
Added 5 mins ago
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Engineering Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 34 mins ago
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EQXJP00005574 Technology Program Management Senior Staff_CAN
Equinix
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Program Planning & Governance: Lead the integrated program plan, governance cadence, and RAID log, overseeing the full technology development lifecycle (scope, schedule, change, risk,…
Added 50 mins ago
I
COO, People and Corporate Services
Ingenium
Ottawa, ON
- Full-time
…thrive. Reporting directly to the President and CEO, you will lead a dynamic, integrated portfolio spanning people and culture, finance, facilities, procurement, fleet, information…
Added 1 hour ago
CI
Ingénieur mécanique principal / Senior Mechanical Engineer
Calian in Space & Technology
Vaudreuil-Dorion, QC
- Full-time
…Senior Mechanical Design Engineer. The successful candidate will lead the design, analysis, development, production, maintenance and upgrades of large antenna systems. Projects will include…
Added 1 hour ago
DC
Program Manager
DATA Communications Management Corp
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT
Added 1 hour ago
ME
Senior Buyer - Machining & Fabrication
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Southgate, ON · Sudbury, ON · Barrie, ON · North Bay, ON · Collingwood, ON
- $78,000 to $90,000 CAD / year
- Full-time
About the Position: The Senior Commodity Buyer provides strategic and technical procurement leadership for machined and fabricated components. The role develops and executes long-term…
Added 1 hour ago
A
Project Manager - Firserv
Affinity
Victoria, BC
- Contract
On behalf of our public-sector client, Affinity is seeking Project Manager with experience leading technology and business initiatives involving payment processing, financial systems, or…
Added 1 hour ago
RN
Senior Financial Analyst - Manufacturing
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
…financial leadership and strategic partnership to plant operations, procurement, and cross-functional teams by delivering actionable financial insights that drive operational performance…
Added 2 hours ago
I
Senior Mechanical Engineer (Semiconductor Packaging)
Inpho
Ottawa, ON · Kanata, ON
- Full-time
Mechanical Design: Lead the end-to-end physical design of sophisticated optomechanical components and assemblies using CAD tools (SolidWorks).
Added 2 hours ago
Materials Analyst
Pembina Pipeline Corporation
North Vancouver, BC
…delivers strategic value to the organization by optimizing technology for material acquisition, inventory carrying, transportation, and planning…
Added 2 hours ago
TS
Lead Electrical Designer
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Tetranex Solutions is an Alberta-based, full-discipline engineering and procurement company focused on client service and quality execution. Headquartered in Calgary, with additional…
Added 2 hours ago
CO
ENGINEER
City of Toronto
Toronto, ON
- Full-time
Initiate and lead technical studies and projects for the effective solution of engineering issues, direct project team staff to ensure timelines are met
Added 2 hours ago
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Lifecycle Optimization Manager
BGIS
Markham, ON
- Full-time
Support waste reduction, diversion, responsible procurement, and other portfolio sustainability initiatives where applicable.
Added 2 hours ago
PP
Materials Analyst
Pembina Pipeline Corporation
North Vancouver, BC
- Full-time
…delivers strategic value to the organization by optimizing technology for material acquisition, inventory carrying, transportation, and planning…
Added 2 hours ago
LS
Bilingual Senior Corporate Procurement Advisor - Contract - 19295
LRO Staffing
Ottawa, ON
- Contract
…and collaborative environment. Working alongside experienced procurement professionals, you will lead complex procurement activities from planning through contract award while partnering…
Added 3 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 3 hours ago
A
Senior Workday ERP Analyst- FR
Altasciences
Laval, QC
- Full-time
The successful candidate will help lead major enhancements and cross-functional initiatives, resolve complex production issues, guide testing and release readiness, and mentor other…
Added 3 hours ago
A
Senior Workday ERP Analyst- FR
Altasciences
Montreal, QC
- Full-time
The successful candidate will help lead major enhancements and cross-functional initiatives, resolve complex production issues, guide testing and release readiness, and mentor other…
Added 3 hours ago
SC
Manager, Infrastructure Operations
Sheridan College
Oakville, ON
- Full-time
Lead cloud adoption, infrastructure modernization, technology refresh, and automation initiatives.
Added 4 hours ago
Lead, Document Control, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Lead, Document Control (Contract). In this position, you will play a key…
Added 4 hours ago
PG
AVP Third Party Risk Management
Peoples Group
Vancouver, BC
- Full-time
The AVP prepares regular reporting for senior management and Board committees, partners closely with Technology on the development and maintenance of the TPRM system, and works…
Added 4 hours ago
C
Business Planning Analyst
Confidential
Montreal, QC
- Full-time
…independently while collaborating closely with production, procurement, engineering, logistics, customer service, finance, and management teams to improve planning accuracy, operational…
Added 4 hours ago
P
GTM Campaign Manager
Procurify
Remote, Canada
- Full-time
- Remote
Procurify is the agentic procurement platform that helps mid-market organizations get complete control over their spend. We're trusted by hundreds of companies around the world, across…

BGIS

Operations Manager

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary

The Operations Manager is responsible for providing leadership, operational oversight, strategic direction, and innovation across assigned facilities, portfolios, and service delivery teams. The role ensures safe, compliant, efficient, technology-enabled, and client-focused facilities management services while maintaining strong financial controls, contractual compliance, operational reliability, and continuous improvement. The Operations Manager leads Facility Managers and operational teams to achieve service-level expectations, safety standards, financial performance, innovation objectives, and client commitments.

Job Title	Operations Manager
Reports To	Regional Director / Director of Operations
Direct Reports	Facility Managers, Maintenance Team Leads, technicians, security personnel, and contractors as assigned
Primary Accountability	Contract management, operational performance, safety compliance, client satisfaction, contract compliance, financial results, innovation, and service delivery across assigned portfolios

Leadership and Team Management

Lead and support Facility Managers, Maintenance Team Leads, technicians, security personnel, and contractors.
Hold weekly operational discussions to assign work, balance workloads across sites, identify operational roadblocks, and communicate key matters upward to leadership.
Coach employees on safety, work-order practices, documentation, client service, and contractual requirements.
Monitor and oversee engagement, training, overtime, staffing capacity, and performance expectations.
Promote accountability, teamwork, ownership, professionalism, and consistent service delivery across the portfolio.

Operations and Service Delivery

Review incidents, equipment outages, service interruptions, and after-hours escalations and communicate significant matters to leadership.
Assist in prioritizing repairs based on safety, tenant impact, operational risk, contractual response times, and funding requirements.
Monitor work-order backlog, aging tasks, repeat failures, preventive-maintenance compliance, operational costs, and key performance indicators.
Coordinate planned shutdowns, temporary operating measures, emergency response, and service restoration activities.
Conduct quarterly site walkthroughs and verify the condition, reliability, and performance of critical building systems.
Develop and maintain Standard Operating Procedures, Maintenance Operating Procedures, Emergency Operating Procedures, and risk controls.
Ensure all contractual Key Performance Indicators are achieved as outlined in the contract without fail.

Compliance, Safety, and Environmental Management

Ensure compliance with health, safety, environmental, fire, life-safety, and applicable building requirements.
Review incidents, hazards, near misses, inspections, audit findings, and outstanding corrective actions.
Oversee or verify contractor orientations, hazard assessments, permits, credentials, insurance, WCB status, and safe-work documentation with Facility Managers and the HSE team, as needed.
Ensure Prime Contractor responsibilities are fulfilled.
Oversee emergency preparedness, business continuity, training status, and prompt resolution of site issues.
Ensure asbestos, lead, silica, mould, mercury, ozone-depleting-substance, and other hazardous-material programs are followed.
Ensure Facility Managers review hazardous-material assessments before maintenance, renovation, or demolition and engage qualified consultants or abatement contractors when required.
Ensure Facility Managers maintain required inventories, service logs, assessment reports, notifications, and compliance records.

Financial, Contract, and Client Management

Ensure Facility Managers manage portfolios, service contracts, operating budgets, forecasts, recoverable work, and account margin.
Interpret and understand the Master Service Agreement, statements of work, roles and responsibilities, service levels, and approval requirements.
Monitor cost variances and identify savings, efficiency improvements, and appropriate new revenue opportunities within the service contract.
Ensure Facility Managers follow procurement processes, approval thresholds, and segregation-of-duties requirements.
Ensure Facility Managers maintain clear communication with clients, tenants, vendors, consultants, and internal technical teams.
Ensure Facility Managers respond to client requests, complaints, and escalations and verify that corrective actions are completed.
Ensure Facility Managers attend client, tenant, contract, safety, and operational meetings and document decisions, risks, commitments, and follow-up actions.

Work-Order, Procurement, and Contractor Governance

Ensure Facility Managers review and approve quotes, scopes of work, purchase requests, and work orders within delegated authority.
Maintain that Facility Managers follow the required process from quotation and work-order creation through dispatch, progress updates, completion, and verification.
Ensure Facility Managers review preventive-maintenance schedules, technical submissions, permits, and evidence of completed work.
Ensure Facility Managers confirm services have been satisfactorily delivered before approving invoices or closing work orders.
Ensure completed work is accurately documented, recoverable costs are captured, and eligible services are billed.
Ensure accurate monthly and year end accruals with the coordination of operations and PSC team.

Tenant Communications and Incident Coordination

Ensure Facility Managers coordinate incident communications and escalate significant operational, safety, environmental, and business-continuity events.
Prepare or approve tenant notifications for shutdowns, hazards, incidents, construction, testing, and service interruptions.
Coordinate affected stakeholders during planned and unplanned outages and provide timely status updates through restoration.
Maintain incident records, action logs, lessons learned, and supporting evidence for client or regulatory review.

Projects and Asset Planning

Coordinate consultants, contractors, schedules, budgets, permits, shutdowns, and tenant impacts for operational and capital projects.
Review project scopes, technical requirements, design deliverables, commissioning records, and closeout documentation.
Track milestones, deficiencies, changes, risks, and corrective actions.
Identify recurring failures, deferred maintenance, lifecycle risks, and future capital requirements.

Innovation, Technology, and Process Modernization

Identify, evaluate, and implement innovative solutions that improve service delivery, operational reliability, safety performance, client experience, and cost efficiency.
Promote the use of technology, data analytics, dashboards, mobile tools, automation, and digital work-order practices to improve visibility, accountability, and decision-making.
Encourage Facility Managers and site teams to identify process improvements, share lessons learned, and adopt effective practices across the portfolio.
Support pilot projects and innovation initiatives related to energy efficiency, predictive maintenance, asset reliability, sustainability, tenant communication, and contractor performance.
Use operational trends, incident data, maintenance history, and client feedback to recommend practical improvements that reduce repeat failures, improve response times, and strengthen compliance.
Collaborate with internal technical teams, vendors, consultants, and clients to assess emerging tools, building technologies, and service delivery enhancements that align with contract requirements and business objectives.

Reporting, Audits, and Continuous Improvement

Prepare and review monthly reports, financial ledgers, preventive-maintenance summaries, service-request reports, project updates, and quality-assurance records.
Track contractual key performance indicators and service-level performance and implement recovery plans when targets are missed.
Prepare for client, internal, safety, financial, and regulatory audits and provide complete supporting records.
Analyze trends in failures, costs, incidents, complaints, and work-order performance to identify process improvements.
Standardize effective practices across sites and monitor whether corrective actions produce sustained results.

Qualifications and Experience

Post-secondary degree, FMA, RPA, IFMA designation and equivalent experience in Facilities Management, Engineering, Building Operations, Business Administration, or a related field.
Significant progressive experience in facilities management, building operations, contract management, or technical services leadership.
Experience managing multi-site portfolios, operational teams, budgets, client relationships, contractors, and service delivery obligations.
Strong knowledge of building systems, preventive maintenance, health and safety, environmental programs, and regulatory compliance.
Experience with computerized maintenance management systems, work-order governance, procurement processes, and financial reporting.
Experience supporting innovation, technology adoption, process improvement, or data-driven operational reporting is considered an asset.
Valid driver’s license and ability to travel between sites as required.
Minimum ten years’ working experience in the facility management field to manage large commercial or government facilities.

Core Competencies

✓ Leadership and people development	✓ Financial and contract acumen
✓ Client and stakeholder management	✓ Risk management and safety leadership
✓ Operational excellence	✓ Project and asset planning
✓ Innovation and digital enablement	✓ Data-driven operational improvement
✓ Problem solving and decision making	✓ Continuous improvement and change management
✓ Clear communication and documentation	✓ Accountability and service focus

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More about this job

Responsibilities

The Operations Manager provides leadership and operational oversight across assigned facilities, ensuring safe, compliant, and efficient service delivery. They manage financial performance, contractual obligations, and lead teams to achieve service-level expectations and innovation objectives.

Requirements

Candidates must have a post-secondary degree or relevant professional designation and at least ten years of experience in facilities management. Strong knowledge of building systems, safety regulations, and financial reporting is required, along with the ability to travel between sites.

Skills

Facilities management
Operational oversight
Contract management
Financial controls
Safety compliance
Team leadership
Preventive maintenance
Risk management
Budgeting
Project management
Process improvement
Data analytics
Emergency preparedness
Regulatory compliance
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Facilities Management
Building Operations
Contract Management
Preventive Maintenance
Health and Safety
Environmental Management
Financial Reporting
Procurement
Work-order Governance
Capital Projects
Asset Planning
Standard Operating Procedures
Key Performance Indicators
Risk Controls
Business Continuity
Innovation
Data Analytics
Regulatory Compliance
Stakeholder Management
Facility Managers
Maintenance Team Leads
Master Service Agreement
Quality Assurance
Commissioning
Energy Efficiency
Sustainability
Technical Services
Infrastructure
Portfolio Management

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