Find work in Canada.

343,715 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 16 mins ago
UO
Faculty Operations Manager
University of British Columbia
Vancouver, BC · UBCV | HR MacMillan Building (MCML)
- $7,727.33 to $11,112 CAD / month
- Full-time
…building occupants such as Landscape Architecture and Integrated…
Added 16 mins ago
CT
Director, Merchandising Procurement
Canadian Tire Corporation
Toronto, ON
- Full-time
The Director, Merchandising Procurement is a strategic and people leader responsible for developing and executing procurement, sourcing, negotiation and vendor engagement strategies across…
Added 29 mins ago
B
Director, Construction (Data Centers)
BGRE
AB · Edmonton, AB
- Full-time
We are seeking a Director, Construction to join BGRE in Edmonton, AB. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 29 mins ago
GO
Director, Environmental Protection & Waste Management
Government of Northwest Territories
Yellowknife, NT
- $142,955 to $204,224 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Director, Environmental Protection and Waste Management to join the Department of Environment and Climate Change in Yellowknife.
Added 29 mins ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
…Bank’s digital trust foundations. You will report to the Senior Director, Asset Management and Data Protection.Our team stands out through its technical expertise, strong collaboration, and…
Added 29 mins ago
TU
Faculty Operations Manager
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
…building occupants such as Landscape Architecture and Integrated…
Added 31 mins ago
Senior Manager, Analytics and BI
Scotiabank
Toronto, ON
Reporting to the Director, Analytics and BI - Deposits & Investments within Canadian Banking, the Sr. Manager, Analytics and BI – Investments provides strategic analytical, modelling, and…
Added 31 mins ago
Director, High Voltage Infrastructure, Pacific Link
Trans Mountain
Calgary, AB
The Director serves as the primary interface with utilities, regulators, Indigenous partners, engineering consultants, suppliers, and project stakeholders to ensure power solutions are…
Added 31 mins ago
SE
DevOps Engineer
SWTCH Energy Inc.
Remote, Canada
- Full-time
- Remote
SWTCH is looking for a highly motivated DevOps Engineer to join our growing tech team. Reporting to the Director of Engineering, you will design, build, and optimize automated deployment…
Added 46 mins ago
GT
Coordonnateur de projets / Project Coordinator
Groupe Touchette
QC · Ville Saint-Laurent, QC
- Full-time
Reporting to the Director, Transformation & PMO, the Project Coordinator supports the coordination and tracking of strategic projects in accordance with established PMO practices and…
Added 46 mins ago
GT
Senior Engineer, Roads and Bridges
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Airside & Infrastructure Engineering (AIE) you will be responsible for safeguarding a large inventory of civil assets, including groundside pavements,…
Added 46 mins ago
B
Senior Staff Developer
Benevity
Remote, Canada
- $137,800 to $179,080 CAD / year
- Full-time
- Remote
…organization. Sitting at the intersection of hands-on platform engineering, process evolution, and technical leadership, you will design the tooling and infrastructure that transforms…
Added 46 mins ago
B
Senior Staff Developer
Benevity
Remote, Canada
- Full-time
- Remote
…organization. Sitting at the intersection of hands-on platform engineering, process evolution, and technical leadership, you will design the tooling and infrastructure that transforms…
Added 46 mins ago
RB
Director, DevOps Regulatory Engineering
Royal Bank of Canada
Toronto, ON
- Full-time
RBC's DevOps team builds the controls that let thousands of engineers ship software into a regulated bank. As Director, DevOps Regulatory Engineering, you'll lead the engineering team that…
Added 59 mins ago
MO
Project Coordinator
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
…capital projects, while serving as the liaison between the Director of Municipal Operations and external…
Added 59 mins ago
PH
Project Director, Major Transit Projects - Permanent - 3267
Parker Huggett - A Division of LRO Staffing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…reputation for excellence, Parker Huggett is searching for a Project Director to join a dynamic and growing team based in Toronto. This is a team with vision and one who values ownership,…
Added 59 mins ago
G
Product Manager
GreenShield
Toronto, ON
- $94,406 to $142,069 CAD / year
- Full-time
Reporting to the Director of Product - Administration, the Product Manager, Administration drives the strategic development of products that enhance GreenShield+ administration…
Added 59 mins ago
S
DevOps Engineer
SWTCH
Toronto, ON
- Full-time
SWTCH is looking for a highly motivated DevOps Engineer to join our growing tech team. Reporting to the Director of Engineering, you will design, build, and optimize automated deployment…
Added 1 hour ago
Senior Estimating Manager
State Window Corporation
Vaughan, ON
Reports directly to the Director of Estimating. The Senior Estimating Manager is responsible for supporting, guiding and mentoring Estimators and managers on day-to-day activities to help…
Added 1 hour ago
Manager, Analytics & Process Innovation
MCAP
Toronto, ON
…continuously improving approved solutions, working with the Director and business stakeholders, and may lead individual initiatives or workstreams. Knowledge of AI and LLM technologies is…
Added 1 hour ago
PRODUCT MANAGER, BENEFIT ADMINISTRATION
Green Shield Canada
Toronto, ON
Reporting to the Director of Product - Administration, the Product Manager, Administration drives the strategic development of products that enhance GreenShield+ administration…
Added 1 hour ago
M
Rooms Operations Manager
Marriott
Waterloo, ON
- Full-time
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually…
Added 1 hour ago
S
Superviseur maintenance/Superviseuse maintenance
St-Amour
Montréal-Ouest, QC
- $100,000 to $110,000 CAD / year
- Full-time
…company in the packaging industry. Reporting to the maintenance director, you will supervise a team of electromechanics and play a key role in ensuring the reliability, performance, and…
Added 1 hour ago
BC
Director of Sales
Burckhardt Compression
AB · Edmonton, AB
- Full-time
A degree in Engineering, Business Administration, a recognized trade certification, or an equivalent combination of education and experience.
Added 1 hour ago
Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
Reporting to the Director, Innovation Execution, the role partners with Product Owners, Business Analysts, delivery teams, technology, PMO/EPMO, and business stakeholders to help teams…

BGIS

Operations Manager

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary

JOB DESCRIPTION

The Operations Manager is responsible for providing leadership, operational oversight, strategic direction, and innovation across assigned facilities, portfolios, and service delivery teams. The role ensures safe, compliant, efficient, technology-enabled, and client-focused facilities management services while maintaining strong financial controls, contractual compliance, operational reliability, and continuous improvement. The Operations Manager leads Facility Managers and operational teams to achieve service-level expectations, safety standards, financial performance, innovation objectives, and client commitments.

Job Title Operations Manager

Reports To Regional Director / Director of Operations

Direct Reports Facility Managers, Maintenance Team Leads, technicians, security personnel, and contractors as assigned

Primary Accountability Contract management, operational performance, safety compliance, client satisfaction, contract compliance, financial results, innovation, and service delivery across assigned portfolios

Leadership and Team Management

Lead and support Facility Managers, Maintenance Team Leads, technicians, security personnel, and contractors.
Hold weekly operational discussions to assign work, balance workloads across sites, identify operational roadblocks, and communicate key matters upward to leadership.
Coach employees on safety, work-order practices, documentation, client service, and contractual requirements.
Monitor and oversee engagement, training, overtime, staffing capacity, and performance expectations.
Promote accountability, teamwork, ownership, professionalism, and consistent service delivery across the portfolio.

Operations and Service Delivery

Review incidents, equipment outages, service interruptions, and after-hours escalations and communicate significant matters to leadership.
Assist in prioritizing repairs based on safety, tenant impact, operational risk, contractual response times, and funding requirements.
Monitor work-order backlog, aging tasks, repeat failures, preventive-maintenance compliance, operational costs, and key performance indicators.
Coordinate planned shutdowns, temporary operating measures, emergency response, and service restoration activities.
Conduct quarterly site walkthroughs and verify the condition, reliability, and performance of critical building systems.
Develop and maintain Standard Operating Procedures, Maintenance Operating Procedures, Emergency Operating Procedures, and risk controls.
Ensure all contractual Key Performance Indicators are achieved as outlined in the contract without fail.

Compliance, Safety, and Environmental Management

Ensure compliance with health, safety, environmental, fire, life-safety, and applicable building requirements.
Review incidents, hazards, near misses, inspections, audit findings, and outstanding corrective actions.
Oversee or verify contractor orientations, hazard assessments, permits, credentials, insurance, WCB status, and safe-work documentation with Facility Managers and the HSE team, as needed.
Ensure Prime Contractor responsibilities are fulfilled.
Oversee emergency preparedness, business continuity, training status, and prompt resolution of site issues.
Ensure asbestos, lead, silica, mould, mercury, ozone-depleting-substance, and other hazardous-material programs are followed.
Ensure Facility Managers review hazardous-material assessments before maintenance, renovation, or demolition and engage qualified consultants or abatement contractors when required.
Ensure Facility Managers maintain required inventories, service logs, assessment reports, notifications, and compliance records.

Financial, Contract, and Client Management

Ensure Facility Managers manage portfolios, service contracts, operating budgets, forecasts, recoverable work, and account margin.
Interpret and understand the Master Service Agreement, statements of work, roles and responsibilities, service levels, and approval requirements.
Monitor cost variances and identify savings, efficiency improvements, and appropriate new revenue opportunities within the service contract.
Ensure Facility Managers follow procurement processes, approval thresholds, and segregation-of-duties requirements.
Ensure Facility Managers maintain clear communication with clients, tenants, vendors, consultants, and internal technical teams.
Ensure Facility Managers respond to client requests, complaints, and escalations and verify that corrective actions are completed.
Ensure Facility Managers attend client, tenant, contract, safety, and operational meetings and document decisions, risks, commitments, and follow-up actions.

Work-Order, Procurement, and Contractor Governance

Ensure Facility Managers review and approve quotes, scopes of work, purchase requests, and work orders within delegated authority.
Maintain that Facility Managers follow the required process from quotation and work-order creation through dispatch, progress updates, completion, and verification.
Ensure Facility Managers review preventive-maintenance schedules, technical submissions, permits, and evidence of completed work.
Ensure Facility Managers confirm services have been satisfactorily delivered before approving invoices or closing work orders.
Ensure completed work is accurately documented, recoverable costs are captured, and eligible services are billed.
Ensure accurate monthly and year end accruals with the coordination of operations and PSC team.

Tenant Communications and Incident Coordination

Ensure Facility Managers coordinate incident communications and escalate significant operational, safety, environmental, and business-continuity events.
Prepare or approve tenant notifications for shutdowns, hazards, incidents, construction, testing, and service interruptions.
Coordinate affected stakeholders during planned and unplanned outages and provide timely status updates through restoration.
Maintain incident records, action logs, lessons learned, and supporting evidence for client or regulatory review.

Projects and Asset Planning

Coordinate consultants, contractors, schedules, budgets, permits, shutdowns, and tenant impacts for operational and capital projects.
Review project scopes, technical requirements, design deliverables, commissioning records, and closeout documentation.
Track milestones, deficiencies, changes, risks, and corrective actions.
Identify recurring failures, deferred maintenance, lifecycle risks, and future capital requirements.

Innovation, Technology, and Process Modernization

Identify, evaluate, and implement innovative solutions that improve service delivery, operational reliability, safety performance, client experience, and cost efficiency.
Promote the use of technology, data analytics, dashboards, mobile tools, automation, and digital work-order practices to improve visibility, accountability, and decision-making.
Encourage Facility Managers and site teams to identify process improvements, share lessons learned, and adopt effective practices across the portfolio.
Support pilot projects and innovation initiatives related to energy efficiency, predictive maintenance, asset reliability, sustainability, tenant communication, and contractor performance.
Use operational trends, incident data, maintenance history, and client feedback to recommend practical improvements that reduce repeat failures, improve response times, and strengthen compliance.
Collaborate with internal technical teams, vendors, consultants, and clients to assess emerging tools, building technologies, and service delivery enhancements that align with contract requirements and business objectives.

Reporting, Audits, and Continuous Improvement

Prepare and review monthly reports, financial ledgers, preventive-maintenance summaries, service-request reports, project updates, and quality-assurance records.
Track contractual key performance indicators and service-level performance and implement recovery plans when targets are missed.
Prepare for client, internal, safety, financial, and regulatory audits and provide complete supporting records.
Analyze trends in failures, costs, incidents, complaints, and work-order performance to identify process improvements.
Standardize effective practices across sites and monitor whether corrective actions produce sustained results.

Qualifications And Experience

Post-secondary degree, FMA, RPA, IFMA designation and equivalent experience in Facilities Management, Engineering, Building Operations, Business Administration, or a related field.
Significant progressive experience in facilities management, building operations, contract management, or technical services leadership.
Experience managing multi-site portfolios, operational teams, budgets, client relationships, contractors, and service delivery obligations.
Strong knowledge of building systems, preventive maintenance, health and safety, environmental programs, and regulatory compliance.
Experience with computerized maintenance management systems, work-order governance, procurement processes, and financial reporting.
Experience supporting innovation, technology adoption, process improvement, or data-driven operational reporting is considered an asset.
Valid driver’s license and ability to travel between sites as required.
Minimum ten years’ working experience in the facility management field to manage large commercial or government facilities.

Core Competencies

✓ Leadership and people development ✓ Financial and contract acumen

✓ Client and stakeholder management ✓ Risk management and safety leadership

✓ Operational excellence ✓ Project and asset planning

✓ Innovation and digital enablement ✓ Data-driven operational improvement

✓ Problem solving and decision making ✓ Continuous improvement and change management

✓ Clear communication and documentation ✓ Accountability and service focus

Apply About employer

More about this job

Responsibilities

Lead facility managers and operational teams across assigned facilities and portfolios, ensuring safe, compliant, reliable, and client-focused service delivery while meeting contractual, financial, and performance targets. Oversee operational and financial performance, safety and environmental compliance, client relationships, projects, reporting, and continuous improvement initiatives.

Requirements

Requires at least ten years of facilities management experience, including leadership of multi-site operations, teams, budgets, client relationships, contractors, and service obligations. A post-secondary degree, FMA or RPA designation, IFMA designation, or equivalent experience in facilities management, engineering, building operations, business administration, or a related field is cited; knowledge of building systems, safety and environmental compliance, CMMS, procurement, and financial reporting is also expected.

Skills

Leadership And People Development
Facilities Management
Building Operations
Contract Management
Financial Management
Client And Stakeholder Management
Risk Management
Safety Compliance
Preventive Maintenance
Project And Asset Planning
Contractor Governance
Incident Coordination
Innovation And Technology Adoption
Continuous Improvement
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Building Operations
Contract Management
Master Service Agreement
Key Performance Indicators
Service-Level Agreements
Preventive Maintenance
Work-Order Management
Procurement
Financial Reporting
Operating Budgets
Forecasting
Health And Safety
Environmental Compliance
Hazardous-Material Management
Emergency Preparedness
Business Continuity
Contractor Governance
Project Management
Asset Planning
Commissioning
Data Analytics
Dashboards
Mobile Tools
Automation
Digital Work-Order Practices
FMA
RPA

Report this job