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Added 28 mins ago
C
Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
Develop, execute and maintain a comprehensive enterprise AI platform strategy and capabilities to support the secure, scalable and responsible adoption of artificial intelligence across the…
Added 28 mins ago
Y
Technical Lead - AI Delivery
Yochana
Brampton, ON
- Contract
Support the Corporate IT AI Strategy and AI intake process.
Added 29 mins ago
CI
Manager, AI Platforms (Permanent)
CoreFactor Inc.
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Full-time
Develop, execute and maintain a comprehensive enterprise AI platform strategy and capabilities to support the secure, scalable and responsible adoption of artificial intelligence across the…
Added 44 mins ago
K
Staff Software Engineer, Identity and Access Management
Kong
Toronto, ON
- Full-time
Lead technical strategy for Kong Identity's developer experience, including SDKs, webhooks, audit logging, and real-time analytics dashboards for token lifecycle visibility.
Added 44 mins ago
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SAP Finance Domain Architect
Talan
Toronto, ON · Montreal, Québec
- $170,000 to $200,000 CAD / year
- Full-time
Develop reusable demonstrations, accelerators, and offerings that support practice growth.
Added 1 hour ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
…Platform. This first-line manager will recruit, onboard, coach, and directly manage software engineers and technical specialists working across Java-based cloud services, Python-based AI…
Added 1 hour ago
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Marketing Operations Analyst
D2L
Canada
- Full-time
The Marketing Operations Analyst is a business owner, administrator, and super user of the systems that power our marketing and revenue engine. The core of the role is business ownership…
Added 4 hours ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Reporting to the Vice President, Customer and Information Services, the Director, IT Infrastructure and Cybersecurity provides enterprise leadership for the strategy, delivery, security,…
Added 5 hours ago
Staff FullStack Engineer, Secures AI
Okta
Toronto, ON
We are tackling this by implementing a comprehensive four-pillar maturity model: Discover, Onboard, Protect, and Govern. We are driving innovation by defining the standards for Agent…
Added 6 hours ago
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Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
Added 7 hours ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
They provide leadership for technology strategy, infrastructure, business systems, cybersecurity, data governance, digital transformation, and artificial intelligence.
Added 8 hours ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
The Senior Manager, Treasury Technology Delivery & Platforms is responsible for leading the technology strategy, delivery, and operational support of the Treasury Technology portfolio. This…
Added 8 hours ago
Marketing Operations Analyst
D2L
Canada
The Marketing Operations Analyst is a business owner, administrator, and super user of the systems that power our marketing and revenue engine. The core of the role is business ownership…
Added 9 hours ago
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Sr. Consultant, Data Platform DevOps
CIBC
Toronto, ON
- Full-time
Solution design and delivery - Lead complex solution design activities by translating business requirements into scalable system and application designs that align with our technology…
Added 10 hours ago
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Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 10 hours ago
DF
Full-Stack Automation Engineer
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
The Full‑Stack Automation Engineer is responsible for contributing to the designing, building, and maintaining of robust automation solutions that support DUCA’s automation strategy across…
Added 11 hours ago
Senior Software Developer
Range
Toronto, ON
…value to a trip. Travel advisors when equipped with technology and 24/7 support are irreplaceable. Equally important is our philanthropy. Range Foundation channels 10% of group profits to…
Added 11 hours ago
Director, Manufacturing Engineering & Site Quality
Celestica International LP
Newmarket, ON
The Director of Engineering & Site Quality provides strategic leadership and operational oversight for a combined organization of approximately 140 engineering, quality, and continuous…
Added 12 hours ago
Senior Software Developer
TripArc
Toronto, ON
…platform that thousands of travel professionals rely on every day, and you'll help us modernize it: moving legacy .NET systems onto Azure-hosted microservices while the business keeps…
Added 12 hours ago
CO
Job ID #32295: Manager, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
The Manager leads assigned security professionals and service providers in security governance, risk management, threat detection, incident response, vulnerability management and security…
Added 18 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
Solid understanding of data engineering, distributed systems, cloud platforms, and Kubernetes-based environments. Most important: deep domain expertise in data management, data platforms,…
Added 18 hours ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Toronto, ON
- Full-time
Solid understanding of data engineering, distributed systems, cloud platforms, and Kubernetes-based environments. Most important: deep domain expertise in data management, data platforms,…
Added 23 hours ago
AC
Senior Full Stack Developer (AWS)
Adastra Corporation
Toronto, ON
- Other
Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence - responsibly, strategically, and at scale. With over 25 years of…
Added 23 hours ago
AC
Data Analyst - Identity and Access management
Adastra Corporation
Markham, ON
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Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence - responsibly, strategically, and at
Added 1 day ago
AC
Workday Integration Developer
Adastra Corporation
Markham, ON
- Other
We are looking for a hands-on Workday Integration Developer to design, build, and support secure and reliable integrations between Workday and enterprise systems. The role will focus…

BGIS

Operations Manager

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum.
Job type: Full-time
Experience: ▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing
Posting language: English
Posted: Oct 29, 2026

Original job description

SUMMARY

Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. In conjunction with the National Director Operations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy at the CBC/Radio-Canada Toronto Broadcast Centre. This includes implementing and improving Tenant Relationship Management and Retention programs, supporting planning and delivery of exceptional service to ensure the asset is managed to meet client / landlord goals and objectives.

KEY DUTIES & RESPONSIBILITIES

Receive, process and validate service
Maintain positive tenant and client department relationships through professional and effective responsiveness to, and proactive consideration of all issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met;
Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant relations
Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well coordinated, organized and proactively managed, and in fulfillment of lease obligations;
Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review and provide support to resolve operational challenges and implement new initiatives;
Hold shared accountability for building presentation to ensure CBC/Radio-Canada’s best-in-class image is upheld at all times at the portfolio properties
Regularly inspects the building public spaces, lobbies, floors, common areas to understand the various tenant experiences and identify building concerns, identify opportunities, and ensure that there are no negative tenant experiences.
Conduct property inspections and is responsible for annual Building Condition reporting
Provide assistance in the day-to-day operations of each facility ensuring the timely proactive completion of Preventative and Corrective maintenance and seasonal interventions.
Provide timely communication and updates on building operational issues to tenants and landlord.
Provide Incident management for breakdowns, communications, escalation, and corrective actions for assigned areas of responsibility.
Ensure appropriate documentation is collected and made available to satisfy KPI’s, and tenant requirements to demonstrate proper maintenance and upkeep of building systems and that we are acting as prudent Property Managers.
Assist the National Director-Operations in the administration of portfolio service contracts; preparation of tender and standard service agreements, as necessary
Promote additional services for tenants
Know your tenants …. Stay close to tenants, know their business, hours of operation, and maintain detailed Tenant Profile reference documents and history logs. Have an intimate understanding of pertinent covenants and lease documentation
Assist the National Director-Operations in enforcing terms and provisions of leases
Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives
Liaise with Operations Centre to ensure service delivery and satisfaction for all Work Orders.
Draw out system data and use the information to improve management of the facility. Use data to improve tenant experience and increase services to tenants. Utilize statistical data to analyze and prepare reports to facilitate planning, budgeting, scheduling and implementation of new action plans.
Maintain and update Tenant building manuals and other building related materials
Oversee tenant move-in and move-out process
Coordinate building/industry recognition (i.e.: TOBY Award)
Analyze needs for Client Services Training and recommend to National Director-Operations including customer service training for tenant interfacing BGIS staff and vendors (e.g. House Service, Security Guard) staff

In conjunction with the National Director-Operations and the client Asset Management team, defines scope of work of both major and minor facility maintenance and repairs projects, participates in preparation of tenders, and selection recommendations.
Assists National Director-Operations with development of operating and capital budgets; manages budgets for assigned areas of responsibility.
Provide favorable visibility for BGIS in the community by active participation in real estate related organizations and community efforts
Works safely and ensures all staff members will work safely and in accordance with our Health & Safety Action Plan. Ensures compliance with Occupational Health and Safety policies, regulations.
Act as an on-going innovator and thought leader for all aspects of services delivery as well as an innovation catalyst for the team
Visit all remote sites and complete annual building inspection reports
Identify user space concerns and coordinate planned repairs with CBC/Radio-Canada Advisor, Building Operations & Security
Prepare and promote asset management plans for each location
Implement sustainability program at each location in conjunction with CBC/Radio-Canada Senior Advisor, Health, Safety & Environment
Review lease agreements and confirm landlord obligations are being met
Develop and circulate remote office newsletter to keep client staff aware of FM related topics
Track / report on service level results for all Work Order requests and drive improved results
Other duties as assigned.

KNOWLEDGE & SKILLS

A seasoned dynamic, energetic, and change driven Property Management professional
Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing tenant relationship and retention programs
Minimum 5 years managing/leading a facility operations and tenant services team.
Proven experience effectively working and managing key subcontractors and interacting with key building occupants as required.
Proven experience with driving change.
Excellent customer service skills with ability to drive excellent tenant and client experience
Familiar with Commercial leases
Experience with financial management of commercial properties. Higher than average accounting knowledge, able to read and understand financial reports and statements.
RPA/FMA certification is an asset.
Understanding of building codes, standards and compliance related items.
Proven knowledge of technical systems in such an environment.
Facility operations and maintenance management abilities
Budget management abilities
Ability to lead and engage in a team of individuals
Vendor management abilities
Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible
Knowledge of health and safety requirements. Possesses a high degree of safety mindset
Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
Maintains current knowledge of and developing ability to implement facility management services best practices.
Able to obtain required CBC/Radio-Canada security clearance.

Licenses and/or Professional Accreditation (Considered an asset)

Valid driver’s license (as required) ,
RPA, CPM or equivalent experience

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Operations Manager is responsible for managing operations, budgets, and service delivery for an assigned portfolio while maintaining strong tenant relationships. They oversee building maintenance, coordinate construction activities, and implement strategic initiatives to ensure asset performance and tenant satisfaction.

Requirements

Candidates must have at least 10 years of experience in facility and property management, including 5 years in a leadership role. Proficiency in financial management, commercial leases, and building systems is required, along with the ability to obtain security clearance.

Skills

Property management
Facility management
Budget management
Project management
Operations management
Vendor management
Health and safety compliance
Financial reporting
Lease administration
Building maintenance
Customer service
Sustainability
Incident management
Strategic planning
Team leadership

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Facility Management
Operations Manager
Budgeting
Tenant Relations
Commercial Leases
Building Maintenance
Preventative Maintenance
Sustainability
Health and Safety
RPA
FMA
CPM
Vendor Management
KPI
Asset Management
Incident Management
Construction Coordination
Building Condition Reporting
Strategic Planning
Customer Service
Team Leadership
Security Clearance
Facility Operations
Capital Budgets
Tender Preparation
Service Level Agreements
Data Analysis
Reporting
Innovation

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