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Added 2 mins ago
MC
Cultural Programs Manager
Mikisew Cree First Nation
Fort Chipewyan, AB
- Full-time
Post-secondary education or training in Indigenous Studies, Cultural Studies, Community Development, Business Administration, Public Administration, or a related field is considered an…
Added 2 mins ago
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Manager, Business Restructuring & Turnaround Services
BDO
Vancouver, BC
- Full-time
As a Manager, you will take an active role in the planning and execution of restructuring engagements, work directly with senior client and stakeholder groups, and lead and develop members…
Added 2 mins ago
OC
Fund Development Officer, Monthly Giving (Acquisition)
Oxfam Canada
Ottawa, ON
- Full-time
Reporting to the Manager, Monthly Giving, the FDO, Monthly Giving will work with all units within the Fund Development Department; to support acquisition, retention and revenue growth, with…
Added 2 mins ago
RB
Manager, Culinary Innovation, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
…employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by…
Added 2 mins ago
CS
Team/VIP Attendant
Canucks Sports & Entertainment
Vancouver, BC
- Part-time
At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to…
Added 2 mins ago
C
BOH Supervisor
Co-op
Prince Albert, SK
- Full-time
When our house becomes your house! Driven by our shared focus on innovation and commitment to community, Lake Country Co-op is challenging the status quo and partnering with The Canadian…
Added 17 mins ago
FH
Portfolio Manager
Fraser Health
Surrey, BC
- Full-time
The Portfolio Manager provides senior level advice and guidance to Fraser Health executives within an assigned portfolio of Informatics which may include the development and implementation…
Added 17 mins ago
AW
Banking Administrator
Aviso Wealth
Remote, Canada
- $46,000 to $55,000 CAD / year
- Full-time
- Remote
…to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our…
Added 17 mins ago
AW
Banking Administrator
Aviso Wealth
Remote, Canada
- $46,000 to $55,000 CAD / year
- Full-time
- Remote
…to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our…
Added 17 mins ago
Store Manager | Park Place Shopping Centre
TELUS
Lethbridge, AB
As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven…
Added 17 mins ago
Short Order Cook
Nova Scotia Health and IWK Health
Neils Harbour, NS
Location: Eastern Zone, Buchanan Memorial Community Health Centre
Added 17 mins ago
Occupational Health & Safety (OHS) Manager
Lactalis
Belleville, ON
Based out of Belleville, Ontario, the onsite Occupational, Health & Safety (“OHS”) Manager will be responsible for providing leadership and oversight for the site in charge establishing…
Added 17 mins ago
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Account Service Representative - Night Shift- EN
RBC
Montreal, QC
- Part-time
Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.
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Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping…
Added 32 mins ago
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Peloton Expert (Part-Time) - Sherway Gardens Etobicoke
Peloton
Toronto, ON
- Part-time
As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within…
Added 32 mins ago
AL
Assistant Property Manager
Avenue Living Residential
Saskatoon, SK
- Full-time
…they can then extend that Duty of Care to our residents and business…
Added 32 mins ago
SD
Front Store Manager, Salaried Full Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 32 mins ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.
Added 32 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 32 mins ago
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Senior Technical Account Manager
Airbyte
Remote, Canada
- $185,000 to $222,000 CAD / year
- Full-time
- Remote
…connectors, our platform powers analytics and gives AI agents the business context they need to do real work. More than 25,000 companies, including 20% of the Fortune 500, rely on Airbyte…
Added 32 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- $19 to $21 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 32 mins ago
S
Scale Desk Administrator
SECURE
Fox Creek, AB
- Other
…costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations - mitigating risks, reducing financial obligations, and…
Added 47 mins ago
Manager, Merchant Strategy & Operations
DoorDash Canada
Vancouver, BC · Toronto, ON
…one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have…
Added 47 mins ago
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Business Development Representative (Engineering) - Toronto, ON
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
We’re looking for a Business Development Representative to join our team in the GTA. Reporting to the Engineering Solutions Manager, you’ll play a crucial role in driving growth and…

BGIS

Operations Manager

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum.
Job type: Full-time
Experience: ▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing
Posting language: English
Posted: Oct 29, 2026

Original job description

SUMMARY

Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. In conjunction with the National Director Operations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy at the CBC/Radio-Canada Toronto Broadcast Centre. This includes implementing and improving Tenant Relationship Management and Retention programs, supporting planning and delivery of exceptional service to ensure the asset is managed to meet client / landlord goals and objectives.

KEY DUTIES & RESPONSIBILITIES

Receive, process and validate service
Maintain positive tenant and client department relationships through professional and effective responsiveness to, and proactive consideration of all issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met;
Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant relations
Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well coordinated, organized and proactively managed, and in fulfillment of lease obligations;
Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review and provide support to resolve operational challenges and implement new initiatives;
Hold shared accountability for building presentation to ensure CBC/Radio-Canada’s best-in-class image is upheld at all times at the portfolio properties
Regularly inspects the building public spaces, lobbies, floors, common areas to understand the various tenant experiences and identify building concerns, identify opportunities, and ensure that there are no negative tenant experiences.
Conduct property inspections and is responsible for annual Building Condition reporting
Provide assistance in the day-to-day operations of each facility ensuring the timely proactive completion of Preventative and Corrective maintenance and seasonal interventions.
Provide timely communication and updates on building operational issues to tenants and landlord.
Provide Incident management for breakdowns, communications, escalation, and corrective actions for assigned areas of responsibility.
Ensure appropriate documentation is collected and made available to satisfy KPI’s, and tenant requirements to demonstrate proper maintenance and upkeep of building systems and that we are acting as prudent Property Managers.
Assist the National Director-Operations in the administration of portfolio service contracts; preparation of tender and standard service agreements, as necessary
Promote additional services for tenants
Know your tenants …. Stay close to tenants, know their business, hours of operation, and maintain detailed Tenant Profile reference documents and history logs. Have an intimate understanding of pertinent covenants and lease documentation
Assist the National Director-Operations in enforcing terms and provisions of leases
Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives
Liaise with Operations Centre to ensure service delivery and satisfaction for all Work Orders.
Draw out system data and use the information to improve management of the facility. Use data to improve tenant experience and increase services to tenants. Utilize statistical data to analyze and prepare reports to facilitate planning, budgeting, scheduling and implementation of new action plans.
Maintain and update Tenant building manuals and other building related materials
Oversee tenant move-in and move-out process
Coordinate building/industry recognition (i.e.: TOBY Award)
Analyze needs for Client Services Training and recommend to National Director-Operations including customer service training for tenant interfacing BGIS staff and vendors (e.g. House Service, Security Guard) staff

In conjunction with the National Director-Operations and the client Asset Management team, defines scope of work of both major and minor facility maintenance and repairs projects, participates in preparation of tenders, and selection recommendations.
Assists National Director-Operations with development of operating and capital budgets; manages budgets for assigned areas of responsibility.
Provide favorable visibility for BGIS in the community by active participation in real estate related organizations and community efforts
Works safely and ensures all staff members will work safely and in accordance with our Health & Safety Action Plan. Ensures compliance with Occupational Health and Safety policies, regulations.
Act as an on-going innovator and thought leader for all aspects of services delivery as well as an innovation catalyst for the team
Visit all remote sites and complete annual building inspection reports
Identify user space concerns and coordinate planned repairs with CBC/Radio-Canada Advisor, Building Operations & Security
Prepare and promote asset management plans for each location
Implement sustainability program at each location in conjunction with CBC/Radio-Canada Senior Advisor, Health, Safety & Environment
Review lease agreements and confirm landlord obligations are being met
Develop and circulate remote office newsletter to keep client staff aware of FM related topics
Track / report on service level results for all Work Order requests and drive improved results
Other duties as assigned.

KNOWLEDGE & SKILLS

A seasoned dynamic, energetic, and change driven Property Management professional
Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing tenant relationship and retention programs
Minimum 5 years managing/leading a facility operations and tenant services team.
Proven experience effectively working and managing key subcontractors and interacting with key building occupants as required.
Proven experience with driving change.
Excellent customer service skills with ability to drive excellent tenant and client experience
Familiar with Commercial leases
Experience with financial management of commercial properties. Higher than average accounting knowledge, able to read and understand financial reports and statements.
RPA/FMA certification is an asset.
Understanding of building codes, standards and compliance related items.
Proven knowledge of technical systems in such an environment.
Facility operations and maintenance management abilities
Budget management abilities
Ability to lead and engage in a team of individuals
Vendor management abilities
Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible
Knowledge of health and safety requirements. Possesses a high degree of safety mindset
Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
Maintains current knowledge of and developing ability to implement facility management services best practices.
Able to obtain required CBC/Radio-Canada security clearance.

Licenses and/or Professional Accreditation (Considered an asset)

Valid driver’s license (as required) ,
RPA, CPM or equivalent experience

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Operations Manager is responsible for managing operations, budgets, and service delivery for an assigned portfolio while maintaining strong tenant relationships. They oversee building maintenance, coordinate construction activities, and implement strategic initiatives to ensure asset performance and tenant satisfaction.

Requirements

Candidates must have at least 10 years of experience in facility and property management, including 5 years in a leadership role. Proficiency in financial management, commercial leases, and building systems is required, along with the ability to obtain security clearance.

Skills

Property management
Facility management
Budget management
Project management
Operations management
Vendor management
Health and safety compliance
Financial reporting
Lease administration
Building maintenance
Customer service
Sustainability
Incident management
Strategic planning
Team leadership

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Facility Management
Operations Manager
Budgeting
Tenant Relations
Commercial Leases
Building Maintenance
Preventative Maintenance
Sustainability
Health and Safety
RPA
FMA
CPM
Vendor Management
KPI
Asset Management
Incident Management
Construction Coordination
Building Condition Reporting
Strategic Planning
Customer Service
Team Leadership
Security Clearance
Facility Operations
Capital Budgets
Tender Preparation
Service Level Agreements
Data Analysis
Reporting
Innovation

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