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Added 13 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 13 mins ago
L
Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
Develop Your Team: You're not just a manager - you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and…
Added 13 mins ago
US
Seasonal Personal Vehicle Driver - Winnipeg Spin
UPS Supply Chain Solutions
Winnipeg, MB · CA - WINNIPEG CENTER (MBWIN)
- Part-time
Become part of a dedicated team at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 28 mins ago
LC
Assistant Apparel Department Manager
Loblaw Companies Limited
Oakville, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 28 mins ago
UI
Business Specialist
UAP Inc.
Kingston, ON
- Full-time
…seeking an Altrom Business Development & Operations Specialist to lead the growth of our Import Parts business across Eastern…
Added 28 mins ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
Develop Your Team: You're not just a manager - you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and…
Added 28 mins ago
OF
Part Time - Group Fitness Coach/Trainer
Orangetheory Fitness 10006
AB · Calgary, AB
- $25 to $65 CAD / hour
…inspiring Group Fitness professionals to join our local coaching…
Added 43 mins ago
Manager, Retail Media Network (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
We are looking for a Retail Media Network Manager (12-Month Contract) to lead the strategy, operations, and growth of EM+. This role will drive cross-functional collaboration, optimize RMN…
Added 43 mins ago
Fit Technician / Pattern Maker
Laura Canada
Laval, QC
We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
Added 44 mins ago
CC
Senior Ecommerce Specialist
Cheil Canada
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 58 mins ago
JI
Department Manager - Inside LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
J.D. Irving, Limited
Saint John, NB
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 58 mins ago
A
Third Key Holder Visual
Ardene
Burnaby, BC
- Full-time
Want to be part of an amazing team? If you’re a creative, friendly and energetic person with an interest in fashion retail – we want to hear from you.
Added 58 mins ago
BP
Gun Counter Team Lead
Bass Pro Shops
Calgary, AB
- Full-time
POSITION SUMMARY: Under the supervision of the Group Sales Manager, the Team Leader - Firearms gives daily directions to the outfitters in one of the departments within the store, to…
Added 58 mins ago
B
Financial Planner
BMO
Surrey, BC
- Full-time
…a BMO Financial Planner you will be part of a collaborative team and have access to a strong support network to be able to achieve your full…
Added 58 mins ago
B
National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
Lead and develop a multidisciplinary team (SEA, Solutions, Regen, 1-to-1 Marketing), fostering a culture focused on performance, innovation and accountability.
Added 58 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review
Added 1 hour ago
Engineering Manager, Terminal Enterprise Features
Stripe
Toronto, ON
Stripe Terminal helps our users extend their online presence into the physical world. The Terminal team’s mission is to make accepting in-person payments as easy as the Stripe API has made…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Conception Bay South, NL
- Part-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 1 hour ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 1 hour ago
MaAnalytics, GWM -nager, CWM
Scotiabank
Toronto, ON
Lead, mentor, and develop a team of analysts, fostering a culture of collaboration, accountability, and continuous learning.
Added 1 hour ago
W
(CAN) Digital Fulfillment Team Lead
Walmart
Winkler, MB
- Full-time
…from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 1 hour ago
W
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart
Montreal, QC
- Full-time
…communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 1 hour ago
W
(CAN) Stocking 1 Team Lead
Walmart
Winkler, MB
- Full-time
…priorities from the Stocking 1 and 2 Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily VizPick…
Added 1 hour ago
LW
Assistant Manager
Lammle's Western Wear
Kamloops, BC
- Up to $18.25 CAD / hour
- Full-time
…and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment that inspires and develops your team, creating high performers. You…
Added 1 hour ago
HR
Food Store Manager
Hughes Recruitment & Strategy Collective
Moosomin, SK
- Full-time
As the Food Store Manager, you'll step into an established operation with a strong team and a positive workplace culture worth preserving. You'll lead five department managers, support…

BGIS

Operations Manager

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum.
Job type: Full-time
Experience: ▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing
Posting language: English
Posted: Oct 29, 2026

Original job description

SUMMARY

Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. In conjunction with the National Director Operations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy at the CBC/Radio-Canada Toronto Broadcast Centre. This includes implementing and improving Tenant Relationship Management and Retention programs, supporting planning and delivery of exceptional service to ensure the asset is managed to meet client / landlord goals and objectives.

KEY DUTIES & RESPONSIBILITIES

Receive, process and validate service
Maintain positive tenant and client department relationships through professional and effective responsiveness to, and proactive consideration of all issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met;
Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant relations
Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well coordinated, organized and proactively managed, and in fulfillment of lease obligations;
Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review and provide support to resolve operational challenges and implement new initiatives;
Hold shared accountability for building presentation to ensure CBC/Radio-Canada’s best-in-class image is upheld at all times at the portfolio properties
Regularly inspects the building public spaces, lobbies, floors, common areas to understand the various tenant experiences and identify building concerns, identify opportunities, and ensure that there are no negative tenant experiences.
Conduct property inspections and is responsible for annual Building Condition reporting
Provide assistance in the day-to-day operations of each facility ensuring the timely proactive completion of Preventative and Corrective maintenance and seasonal interventions.
Provide timely communication and updates on building operational issues to tenants and landlord.
Provide Incident management for breakdowns, communications, escalation, and corrective actions for assigned areas of responsibility.
Ensure appropriate documentation is collected and made available to satisfy KPI’s, and tenant requirements to demonstrate proper maintenance and upkeep of building systems and that we are acting as prudent Property Managers.
Assist the National Director-Operations in the administration of portfolio service contracts; preparation of tender and standard service agreements, as necessary
Promote additional services for tenants
Know your tenants …. Stay close to tenants, know their business, hours of operation, and maintain detailed Tenant Profile reference documents and history logs. Have an intimate understanding of pertinent covenants and lease documentation
Assist the National Director-Operations in enforcing terms and provisions of leases
Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives
Liaise with Operations Centre to ensure service delivery and satisfaction for all Work Orders.
Draw out system data and use the information to improve management of the facility. Use data to improve tenant experience and increase services to tenants. Utilize statistical data to analyze and prepare reports to facilitate planning, budgeting, scheduling and implementation of new action plans.
Maintain and update Tenant building manuals and other building related materials
Oversee tenant move-in and move-out process
Coordinate building/industry recognition (i.e.: TOBY Award)
Analyze needs for Client Services Training and recommend to National Director-Operations including customer service training for tenant interfacing BGIS staff and vendors (e.g. House Service, Security Guard) staff

In conjunction with the National Director-Operations and the client Asset Management team, defines scope of work of both major and minor facility maintenance and repairs projects, participates in preparation of tenders, and selection recommendations.
Assists National Director-Operations with development of operating and capital budgets; manages budgets for assigned areas of responsibility.
Provide favorable visibility for BGIS in the community by active participation in real estate related organizations and community efforts
Works safely and ensures all staff members will work safely and in accordance with our Health & Safety Action Plan. Ensures compliance with Occupational Health and Safety policies, regulations.
Act as an on-going innovator and thought leader for all aspects of services delivery as well as an innovation catalyst for the team
Visit all remote sites and complete annual building inspection reports
Identify user space concerns and coordinate planned repairs with CBC/Radio-Canada Advisor, Building Operations & Security
Prepare and promote asset management plans for each location
Implement sustainability program at each location in conjunction with CBC/Radio-Canada Senior Advisor, Health, Safety & Environment
Review lease agreements and confirm landlord obligations are being met
Develop and circulate remote office newsletter to keep client staff aware of FM related topics
Track / report on service level results for all Work Order requests and drive improved results
Other duties as assigned.

KNOWLEDGE & SKILLS

A seasoned dynamic, energetic, and change driven Property Management professional
Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing tenant relationship and retention programs
Minimum 5 years managing/leading a facility operations and tenant services team.
Proven experience effectively working and managing key subcontractors and interacting with key building occupants as required.
Proven experience with driving change.
Excellent customer service skills with ability to drive excellent tenant and client experience
Familiar with Commercial leases
Experience with financial management of commercial properties. Higher than average accounting knowledge, able to read and understand financial reports and statements.
RPA/FMA certification is an asset.
Understanding of building codes, standards and compliance related items.
Proven knowledge of technical systems in such an environment.
Facility operations and maintenance management abilities
Budget management abilities
Ability to lead and engage in a team of individuals
Vendor management abilities
Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible
Knowledge of health and safety requirements. Possesses a high degree of safety mindset
Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
Maintains current knowledge of and developing ability to implement facility management services best practices.
Able to obtain required CBC/Radio-Canada security clearance.

Licenses and/or Professional Accreditation (Considered an asset)

Valid driver’s license (as required) ,
RPA, CPM or equivalent experience

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Operations Manager is responsible for managing operations, budgets, and service delivery for an assigned portfolio while maintaining strong tenant relationships. They oversee building maintenance, coordinate construction activities, and implement strategic initiatives to ensure asset performance and tenant satisfaction.

Requirements

Candidates must have at least 10 years of experience in facility and property management, including 5 years in a leadership role. Proficiency in financial management, commercial leases, and building systems is required, along with the ability to obtain security clearance.

Skills

Property management
Facility management
Budget management
Project management
Operations management
Vendor management
Health and safety compliance
Financial reporting
Lease administration
Building maintenance
Customer service
Sustainability
Incident management
Strategic planning
Team leadership

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Facility Management
Operations Manager
Budgeting
Tenant Relations
Commercial Leases
Building Maintenance
Preventative Maintenance
Sustainability
Health and Safety
RPA
FMA
CPM
Vendor Management
KPI
Asset Management
Incident Management
Construction Coordination
Building Condition Reporting
Strategic Planning
Customer Service
Team Leadership
Security Clearance
Facility Operations
Capital Budgets
Tender Preparation
Service Level Agreements
Data Analysis
Reporting
Innovation

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