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Added 35 mins ago
G
Shield Program Lead
Guesty
Canada
- Full-time
…Booking.com, Expedia, Google Travel, and many more - Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven…
Added 4 hours ago
T
General Counsel
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
Review key contracts - insurance, employment, warranty, customer, lease, supplier, service, confidentiality, and other commercial agreements - and identify gaps, risks, and template…
Added 5 hours ago
IG
Commercial Lines Account Professional
Insight Global
Ottawa, ON · Kanata, ON
- $65,000 to $73,000 CAD / year
- Full-time
- Identify client risks and recommend appropriate insurance solutions, including Property, Liability, Commercial Auto, Professional Liability, Cyber, and Specialty Coverages.
Added 5 hours ago
SC
Underwriting Assistant (PL)
SPG Canada
Langley (District), BC · City of Langley, BC
- Full-time
…we are still accelerating. Today we operate at scale across commercial, personal, and specialty lines, serving brokers nationwide through a broad and expanding product…
Added 6 hours ago
KR
Junior Commercial Real Estate Agent
K2 Real Estate Group
Toronto, ON · Etobicoke, ON
- Full-time
Commercial real estate is hard to learn from the outside. At K2 Commercial Group, the commercial division of K2 Real Estate Group, newer salespeople learn it by working on real transactions…
Added 6 hours ago
TR
Commercial Property Manager
Taylor Ryan Executive Search Partners
Toronto, ON · Etobicoke, ON
- $95,000 to $120,000 CAD / year
- Full-time
Our client is an established, privately traded owner-operator of commercial real estate that has been in business since the 1950's. They are hiring an experienced Commercial Property…
Added 6 hours ago
TP
Manager, Real Estate Operations
Toronto Pearson International Airport
Toronto, ON
- Full-time
…Toronto Pearson’s diverse portfolio of aviation and non-aviation commercial real estate assets. You will lead lease compliance, property operations, operating cost and recovery-rate…
Added 7 hours ago
G&
Managing Director
Groom & Associés / Associates
Montreal, QC
- Full-time
…develops industry-leading security solutions that protect people, property and business. They work with healthcare, education, manufacturing, construction, and banking…
Added 7 hours ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review
Added 7 hours ago
CL
General Manager - Off Campus
Campus Living Centres
Waterloo, ON
- Full-time
…projects, and establish priorities consistent with company and property objectives, as well as liaise with senior managers of…
Added 7 hours ago
SR
Commercial Property Manager
Servis Realty Inc.
AB · Edmonton, AB
- Full-time
Servis Realty Inc. is seeking an experienced Commercial Property Manager to
Added 7 hours ago
SR
Commercial Property Manager - Industrial
Servis Realty Inc.
AB · Edmonton, AB
- Full-time
Commercial Property Manager - Suburban Office & Industrial
Added 7 hours ago
C
Senior Property Manager
CBRE
Toronto, ON
- Full-time
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue).…
Added 7 hours ago
RH
Property Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
Previous experience in commercial or multi-residential property management, ideally with responsibility for an established property portfolio.
Added 7 hours ago
SR
Accounting Technician - Accounts Payable & Receivable
Servis Realty Inc.
AB · Edmonton, AB
- Full-time
Accounting experience in property management or commercial real estate.
Added 7 hours ago
VC
Director of Property Management
Villa Charities Inc.
Toronto, ON · North York, ON
- $115,000 to $140,000 CAD / year
- Full-time
Reporting directly to the Chief Executive Officer (CEO), the Director, Property Management provides strategic leadership and operational oversight for Villa Charities' diverse property…
Added 7 hours ago
T
SAP Finance Domain Architect
Talan
Toronto, ON
- $170,000 to $200,000 CAD / year
- Full-time
Design SAP Finance solutions, prepare estimates, and contribute to commercial proposals in partnership with Sales and Delivery teams.
Added 7 hours ago
C
Senior Facilities Manager
CBRE
Richmond, BC
- Full-time
…facilities management services across a complex portfolio of commercial, industrial, critical environment, healthcare, or institutional facilities. You will serve as the primary strategic…
Added 7 hours ago
MV
Clerk-Regional Housing
Metro Vancouver
Burnaby, BC
- Full-time
Completion of the 12th school grade including or supplemented by commercial courses, plus sound property management clerical experience or an equivalent combination of training and…
Added 7 hours ago
C
Executive Assistant
CURIE
Burlington, ON
- Full-time
CURIE (Canadian Universities Reciprocal Insurance Exchange) delivers cost effective, and solutions based, commercial insurance and risk management services to its members; Canadian…
Added 8 hours ago
G
Client Solutions Manager
Gallagher
Calgary, AB
- Temporary
We are seeking a highly motivated Commercial Lines Account Manager with a minimum of 3 years of experience and demonstrated expertise in Construction and Contractor risks to support a…
Added 8 hours ago
A
Property Accountant Administrator
Adecco
Toronto, ON
- $28 to $30 CAD / hour
- Temporary
We are currently recruiting for an experienced Property Accounting Administrator to join a busy commercial property management team in downtown Toronto for a confirmed 12-month maternity…
Added 8 hours ago
T
SAP Finance Domain Architect
Talan
Toronto, ON · Montreal, Québec
- $170,000 to $200,000 CAD / year
- Full-time
Design SAP Finance solutions, prepare estimates, and contribute to commercial proposals in partnership with Sales and Delivery teams.
Added 8 hours ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 10 hours ago
B
Senior Relationship Manager
BMO
Halifax, NS · Charlottetown, PE · Nova_Ctr
- Full-time
Senior Relationship Manager, Commercial Banking

BGIS

Operations Manager

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum.
Job type: Full-time
Apply by: Nov 28, 2026
Experience: ▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing
Posting language: English
Posted: Oct 29, 2026

Original job description

Summary

JOB DESCRIPTION

Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. In conjunction with the National Director Operations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy at the CBC/Radio-Canada Toronto Broadcast Centre. This includes implementing and improving Tenant Relationship Management and Retention programs, supporting planning and delivery of exceptional service to ensure the asset is managed to meet client / landlord goals and objectives.

Key Duties & Responsibilities

▪ Receive, process and validate service

▪ Maintain positive tenant and client department relationships through professional and effective responsiveness to, and proactive

consideration of all issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met;

▪ Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant relations

▪ Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well coordinated, organized and

proactively managed, and in fulfillment of lease obligations;

▪ Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review

and provide support to resolve operational challenges and implement new initiatives;

▪ Hold shared accountability for building presentation to ensure CBC/Radio-Canada’s best-in-class image is upheld at all times at the

portfolio properties

▪ Regularly inspects the building public spaces, lobbies, floors, common areas to understand the various tenant experiences and identify

building concerns, identify opportunities, and ensure that there are no negative tenant experiences.

▪ Conduct property inspections and is responsible for annual Building Condition reporting

▪ Provide assistance in the day-to-day operations of each facility ensuring the timely proactive completion of Preventative and Corrective

maintenance and seasonal interventions.

▪ Provide timely communication and updates on building operational issues to tenants and landlord.

▪ Provide Incident management for breakdowns, communications, escalation, and corrective actions for assigned areas of responsibility.

▪ Ensure appropriate documentation is collected and made available to satisfy KPI’s, and tenant requirements to demonstrate proper

maintenance and upkeep of building systems and that we are acting as prudent Property Managers.

▪ Assist the National Director-Operations in the administration of portfolio service contracts; preparation of tender and standard service

agreements, as necessary

▪ Promote additional services for tenants

▪ Know your tenants …. Stay close to tenants, know their business, hours of operation, and maintain detailed Tenant Profile reference

documents and history logs. Have an intimate understanding of pertinent covenants and lease documentation

▪ Assist the National Director-Operations in enforcing terms and provisions of leases

▪ Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives

▪ Liaise with Operations Centre to ensure service delivery and satisfaction for all Work Orders.

▪ Draw out system data and use the information to improve management of the facility. Use data to improve tenant experience and

increase services to tenants. Utilize statistical data to analyze and prepare reports to facilitate planning, budgeting, scheduling and

implementation of new action plans.

▪ Maintain and update Tenant building manuals and other building related materials

▪ Oversee tenant move-in and move-out process

▪ Coordinate building/industry recognition (i.e.: TOBY Award)

▪ Analyze needs for Client Services Training and recommend to National Director-Operations including customer service training for tenant interfacing BGIS staff and vendors (e.g. House Service, Security Guard) staff

▪ In conjunction with the National Director-Operations and the client Asset Management team, defines scope of work of both major and

minor facility maintenance and repairs projects, participates in preparation of tenders, and selection recommendations.

▪ Assists National Director-Operations with development of operating and capital budgets; manages budgets for assigned areas of

responsibility.

▪ Provide favorable visibility for BGIS in the community by active participation in real estate related organizations and community efforts

▪ Works safely and ensures all staff members will work safely and in accordance with our Health & Safety Action Plan. Ensures

compliance with Occupational Health and Safety policies, regulations.

▪ Act as an on-going innovator and thought leader for all aspects of services delivery as well as an innovation catalyst for the team

▪ Visit all remote sites and complete annual building inspection reports

▪ Identify user space concerns and coordinate planned repairs with CBC/Radio-Canada Advisor, Building Operations & Security

▪ Prepare and promote asset management plans for each location

▪ Implement sustainability program at each location in conjunction with CBC/Radio-Canada Senior Advisor, Health, Safety &

Environment

▪ Review lease agreements and confirm landlord obligations are being met

▪ Develop and circulate remote office newsletter to keep client staff aware of FM related topics

▪ Track / report on service level results for all Work Order requests and drive improved results

▪ Other duties as assigned.

Knowledge & Skills

▪ A seasoned dynamic, energetic, and change driven Property Management professional

▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing

tenant relationship and retention programs

▪ Minimum 5 years managing/leading a facility operations and tenant services team.

▪ Proven experience effectively working and managing key subcontractors and interacting with key building occupants as required.

▪ Proven experience with driving change.

▪ Excellent customer service skills with ability to drive excellent tenant and client experience

▪ Familiar with Commercial leases

▪ Experience with financial management of commercial properties. Higher than average accounting knowledge, able to read and

understand financial reports and statements.

▪ RPA/FMA certification is an asset.

▪ Understanding of building codes, standards and compliance related items.

▪ Proven knowledge of technical systems in such an environment.

▪ Facility operations and maintenance management abilities

▪ Budget management abilities

▪ Ability to lead and engage in a team of individuals

▪ Vendor management abilities

▪ Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible

▪ Knowledge of health and safety requirements. Possesses a high degree of safety mindset

▪ Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices

where applicable.

▪ Maintains current knowledge of and developing ability to implement facility management services best practices.

▪ Able to obtain required CBC/Radio-Canada security clearance.

Licenses and/or Professional Accreditation (Considered an asset)

Valid driver’s license (as required) ,
RPA, CPM or equivalent experience

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage operations, budgets, maintenance, service delivery, and tenant relationships across an assigned property portfolio, including the CBC/Radio-Canada Toronto Broadcast Centre. Coordinate tenant construction and moves, inspections, contracts, projects, safety, sustainability, and reporting while improving service quality and tenant experience.

Requirements

Requires at least 10 years of facility and property management experience, including large multi-tenant properties, and at least five years leading facility operations and tenant services teams. Candidates should bring strong financial, operational, tenant-service, vendor-management, safety, and leadership capabilities; RPA, CPM, or equivalent experience and a valid driver’s license are assets.

Skills

Facility Operations Management
Property Management
Budget Management
Project Management
Service Delivery Management
Vendor Management
Building Maintenance
Health and Safety Compliance
Emergency Preparedness
Business Continuity
Sustainability
Financial Reporting
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Tenant Retention
Commercial Leases
Operations Management
Budget Management
Capital Budgets
Operating Budgets
Service Contracts
Tendering
Preventive Maintenance
Corrective Maintenance
Building Condition Reporting
Building Inspections
Work Orders
Building Systems
Vendor Management
Project Management
Asset Management Plans
Health and Safety
Emergency Preparedness
Business Continuity
Sustainability
RPA
FMA
CPM
CBC/Radio-Canada Security Clearance
TOBY Award

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