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Added 24 mins ago
NB
Business Development Manager National Bank Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager within the National Bank Insurance Distribution team means acting as a strategic partner to support the growth of our various distribution…
Added 24 mins ago
NB
Director CIB Business Management
National Bank of Canada
Calgary, AB
- Full-time
You will report to the Managing Director, CIB Corporate Development and Business Management and lead a broader CIB Business Management function, including responsibility for supporting…
Added 24 mins ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10,…
Added 24 mins ago
EC
Clinical Supervisor FT
EHN Canada
Carters Point, NB
- $80,000 to $95,000 CAD / year
- Full-time
…clinical programming. The role works closely with the Executive Director and other members of the interdisciplinary leadership team to ensure clinical services are delivered consistently,…
Added 24 mins ago
A
Directeur de service/Directrice de service
Agéco
Montreal, QC
- Full-time
…assure la direction, le bon fonctionnement et la qualité des services offerts. Elle combine une expertise technique de pointe en ACV et en gestion des GES avec un rôle de coordination…
Added 24 mins ago
A
Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
This role connects business strategy with practical execution. Working closely with the CEO, Director of Sales, and other departments, the Business Development Manager will develop…
Added 24 mins ago
SC
Manager, Media planning
Starcom Canada
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Works closely with the Group Director to continually assess group members' professional development.
Added 24 mins ago
LH
Manager, Legal Services and General Counsel
London Health Sciences Centre (LHSC)
London, ON
- Full-time
The Manager, Legal Services & General Counsel provides strategic leadership to for medical legal and contract consultants, while directing and evaluating the delivery of contractual and…
Added 24 mins ago
SC
Media Planning, Manager
Starcom Canada
Toronto, ON
- Full-time
Works closely with the Group Director to continually assess group members' professional development.
Added 24 mins ago
AIA Youth Initiative Coach 2027
Power to Change
Abbotsford, BC
…variety of sports (soccer, basketball, volleyball and athletic development).Coaches will be expected to engage in the process of combating negative views of sport culture with the gospel,…
Added 39 mins ago
QP
Analyst, Investments
QuadReal Property Group
Toronto, ON
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 39 mins ago
M
Director, Information Risk Management Strategy and Insights
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
The Senior Director, IRM Strategy and Insights is responsible for a broad mandate supporting the Global Leader of IRM Strategy, Planning and Insights and the Chief Information Risk Officer…
Added 53 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy.…
Added 1 hour ago
AO
Superintendent, Operations & Team Management
Archdiocese of Ottawa-Cornwall
Ottawa, ON
- Full-time
Reporting to the Cemetery Director or Delegate, the Superintendent is a hands-on people leader who plans, coordinates, and supervises day-to-day operations at Notre-Dame Cemetery. The…
Added 1 hour ago
MD
Director, Oversight and Accountability - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 1 hour ago
W/
Sales Associate
WIRELESSWAVE / WAVE SANS FIL
Kingston, ON
- Full-time
…we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within…
Added 1 hour ago
PM
Clinical Project Manager - CRO
Pharma Medica Research Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
…divisions, the project management is related to analytical method development, sample analyses as well as for bioequivalence, bioavailability and ADME studies for generic and new chemical…
Added 1 hour ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 1 hour ago
MH
Human Resources Administrative Coordinator
Medicine Hat College
Medicine Hat, AB
- Full-time
…Recruitment is responsible for providing a range of human resource services to employees and managers within MHC in accordance with employment legislation, collective agreements, and…
Added 1 hour ago
CO
Financial Services Administrator
County of Grande Prairie
Clairmont, AB
- Full-time
This role supports the Financial and Business Planning Services service area by completing financial tasks including reporting and analysis. This role provides high-level administrative…
Added 1 hour ago
ST
Manufacturing Engineer
Sinclair Technologies
Aurora, ON
- $50,000 to $80,000 CAD / year
- Full-time
…private industry communication networks, such as emergency services (police, fire, ambulance and military), transportation, natural resources, and utilities. We have over 75 years of…
Added 1 hour ago
RC
Transaction Accounting Director
RSM Canada
Toronto, ON
- Full-time
RSM is looking for a Director to join our Deals Accounting and Strategic Finance practice with a focus in Transaction Accounting service line. Changing economies, new accounting policies…
Added 1 hour ago
RC
Capital Markets Accounting Advisory Director
RSM Canada
Toronto, ON
- Full-time
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize…
Added 1 hour ago
FF
Senior Development Officer
Food For The Poor-Canada
Toronto, ON
- Contract
…various programs and projects. Within this objective, the Senior Development Officer (SDO) is responsible to lead the continued development and execution of FFTP-Canada's fundraising…
Added 1 hour ago
TS
Behaviour specialist
The Salvation Army in Canada
Toronto, ON
- Full-time
Provide advice and support to any programs within Broadview Village and/or with external partners as directed by the Director of Quality, Risk and Education

BGIS

Operations Manager

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum.
Job type: Full-time
Apply by: Nov 28, 2026
Experience: ▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing
Posting language: English
Posted: Oct 29, 2026

Original job description

Summary

JOB DESCRIPTION

Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. In conjunction with the National Director Operations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy at the CBC/Radio-Canada Toronto Broadcast Centre. This includes implementing and improving Tenant Relationship Management and Retention programs, supporting planning and delivery of exceptional service to ensure the asset is managed to meet client / landlord goals and objectives.

Key Duties & Responsibilities

▪ Receive, process and validate service

▪ Maintain positive tenant and client department relationships through professional and effective responsiveness to, and proactive

consideration of all issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met;

▪ Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant relations

▪ Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well coordinated, organized and

proactively managed, and in fulfillment of lease obligations;

▪ Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review

and provide support to resolve operational challenges and implement new initiatives;

▪ Hold shared accountability for building presentation to ensure CBC/Radio-Canada’s best-in-class image is upheld at all times at the

portfolio properties

▪ Regularly inspects the building public spaces, lobbies, floors, common areas to understand the various tenant experiences and identify

building concerns, identify opportunities, and ensure that there are no negative tenant experiences.

▪ Conduct property inspections and is responsible for annual Building Condition reporting

▪ Provide assistance in the day-to-day operations of each facility ensuring the timely proactive completion of Preventative and Corrective

maintenance and seasonal interventions.

▪ Provide timely communication and updates on building operational issues to tenants and landlord.

▪ Provide Incident management for breakdowns, communications, escalation, and corrective actions for assigned areas of responsibility.

▪ Ensure appropriate documentation is collected and made available to satisfy KPI’s, and tenant requirements to demonstrate proper

maintenance and upkeep of building systems and that we are acting as prudent Property Managers.

▪ Assist the National Director-Operations in the administration of portfolio service contracts; preparation of tender and standard service

agreements, as necessary

▪ Promote additional services for tenants

▪ Know your tenants …. Stay close to tenants, know their business, hours of operation, and maintain detailed Tenant Profile reference

documents and history logs. Have an intimate understanding of pertinent covenants and lease documentation

▪ Assist the National Director-Operations in enforcing terms and provisions of leases

▪ Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives

▪ Liaise with Operations Centre to ensure service delivery and satisfaction for all Work Orders.

▪ Draw out system data and use the information to improve management of the facility. Use data to improve tenant experience and

increase services to tenants. Utilize statistical data to analyze and prepare reports to facilitate planning, budgeting, scheduling and

implementation of new action plans.

▪ Maintain and update Tenant building manuals and other building related materials

▪ Oversee tenant move-in and move-out process

▪ Coordinate building/industry recognition (i.e.: TOBY Award)

▪ Analyze needs for Client Services Training and recommend to National Director-Operations including customer service training for tenant interfacing BGIS staff and vendors (e.g. House Service, Security Guard) staff

▪ In conjunction with the National Director-Operations and the client Asset Management team, defines scope of work of both major and

minor facility maintenance and repairs projects, participates in preparation of tenders, and selection recommendations.

▪ Assists National Director-Operations with development of operating and capital budgets; manages budgets for assigned areas of

responsibility.

▪ Provide favorable visibility for BGIS in the community by active participation in real estate related organizations and community efforts

▪ Works safely and ensures all staff members will work safely and in accordance with our Health & Safety Action Plan. Ensures

compliance with Occupational Health and Safety policies, regulations.

▪ Act as an on-going innovator and thought leader for all aspects of services delivery as well as an innovation catalyst for the team

▪ Visit all remote sites and complete annual building inspection reports

▪ Identify user space concerns and coordinate planned repairs with CBC/Radio-Canada Advisor, Building Operations & Security

▪ Prepare and promote asset management plans for each location

▪ Implement sustainability program at each location in conjunction with CBC/Radio-Canada Senior Advisor, Health, Safety &

Environment

▪ Review lease agreements and confirm landlord obligations are being met

▪ Develop and circulate remote office newsletter to keep client staff aware of FM related topics

▪ Track / report on service level results for all Work Order requests and drive improved results

▪ Other duties as assigned.

Knowledge & Skills

▪ A seasoned dynamic, energetic, and change driven Property Management professional

▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing

tenant relationship and retention programs

▪ Minimum 5 years managing/leading a facility operations and tenant services team.

▪ Proven experience effectively working and managing key subcontractors and interacting with key building occupants as required.

▪ Proven experience with driving change.

▪ Excellent customer service skills with ability to drive excellent tenant and client experience

▪ Familiar with Commercial leases

▪ Experience with financial management of commercial properties. Higher than average accounting knowledge, able to read and

understand financial reports and statements.

▪ RPA/FMA certification is an asset.

▪ Understanding of building codes, standards and compliance related items.

▪ Proven knowledge of technical systems in such an environment.

▪ Facility operations and maintenance management abilities

▪ Budget management abilities

▪ Ability to lead and engage in a team of individuals

▪ Vendor management abilities

▪ Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible

▪ Knowledge of health and safety requirements. Possesses a high degree of safety mindset

▪ Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices

where applicable.

▪ Maintains current knowledge of and developing ability to implement facility management services best practices.

▪ Able to obtain required CBC/Radio-Canada security clearance.

Licenses and/or Professional Accreditation (Considered an asset)

Valid driver’s license (as required) ,
RPA, CPM or equivalent experience

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage operations, budgets, maintenance, service delivery, and tenant relationships across an assigned property portfolio, including the CBC/Radio-Canada Toronto Broadcast Centre. Coordinate tenant construction and moves, inspections, contracts, projects, safety, sustainability, and reporting while improving service quality and tenant experience.

Requirements

Requires at least 10 years of facility and property management experience, including large multi-tenant properties, and at least five years leading facility operations and tenant services teams. Candidates should bring strong financial, operational, tenant-service, vendor-management, safety, and leadership capabilities; RPA, CPM, or equivalent experience and a valid driver’s license are assets.

Skills

Facility Operations Management
Property Management
Budget Management
Project Management
Service Delivery Management
Vendor Management
Building Maintenance
Health and Safety Compliance
Emergency Preparedness
Business Continuity
Sustainability
Financial Reporting
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Tenant Retention
Commercial Leases
Operations Management
Budget Management
Capital Budgets
Operating Budgets
Service Contracts
Tendering
Preventive Maintenance
Corrective Maintenance
Building Condition Reporting
Building Inspections
Work Orders
Building Systems
Vendor Management
Project Management
Asset Management Plans
Health and Safety
Emergency Preparedness
Business Continuity
Sustainability
RPA
FMA
CPM
CBC/Radio-Canada Security Clearance
TOBY Award

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