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Added 20 mins ago
JR
FEED MILL PRODUCTION SUPERVISOR
Jump Recruitment Specialists
St. John's, NL
- Full-time
Jump Recruitment, on behalf of our client, Country Ribbon, is seeking an experienced and motivated Feed Mill Production Supervisor to join the team at its production facility in St. John’s,…
Added 5 hours ago
HG
Vice-président(e) exécutif(ve) (VPE)
Harris Global Business Services (GBS)
Quebec, QC
- Full-time
Vice-président(e) exécutif(ve) (VPE) – Tender Retail
Added 5 hours ago
B
Facility Manager
BGIS
Sudbury, ON
- Full-time
…businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further…
Added 7 hours ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 7 hours ago
K
Assistant Store Manager - Halifax Shopping Centre
Knix
Halifax, NS
- Full-time
Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Added 9 hours ago
M
Responsable de comptes stratégiques - Secteur minier / Strategic Account Executive - Mining
Microsoft
Montreal, QC
- Full-time
We are seeking a Strategic Account Executive (Enterprise) to lead Microsoft's relationship with a key Enterprise Commercial customer based in Montreal, Canada. In this role, you will…
Added 10 hours ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 10 hours ago
CG
Head of Revenue, Sales and Partnerships
Compass Group Canada
Vancouver, BC
- Full-time
The Head of Revenue, Sales & Partnerships is the senior commercial leader responsible for the overall Lazy Gourmet) LG) sales function and revenue growth strategy, with accountability for…
Added 10 hours ago
PS
COO
Periscope Search Group
Montreal, QC
- Full-time
Our client is a North American importer and wholesale distributor with more than 20 years in business, buying excess and closeout inventory from major branded products and brands and…
Added 10 hours ago
LA
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Agency
Montreal, QC
- Full-time
Lead the development of omnichannel media plans across digital, social, programmatic, retail media, search, video, audio, and traditional channels.
Added 10 hours ago
ID
Marketing Manager
ICON Digital Productions Inc.
Markham, ON
- $70,000 to $80,000 CAD / year
- Full-time
Partner closely with the Sales and Account Management teams to develop marketing materials that support lead generation and client engagement.
Added 10 hours ago
R
Transaction & Leasing Project Manager
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Transaction & Leasing Project Manager on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with…
Added 11 hours ago
R&
Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble…
Added 11 hours ago
VN
Vice President Operations
Victoria Newitt Recruitment Inc.
Vancouver, BC
- $200,000 to $250,000 CAD / year
- Full-time
…support future product innovations and has an active role in senior-level negotiations with client companies and manufacturing…
Added 12 hours ago
BB
Associé(e) principal(e) aux ventes - Mobile / Senior Mobile Sales Associate
Best Buy Canada
Montreal, QC
- Full-time
Join us and grow your career with our retail team as a senior advisor.
Added 14 hours ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
Lead the development of omnichannel media plans across digital, social, programmatic, retail media, search, video, audio, and traditional channels.
Added 14 hours ago
Senior Sales Advisor, Saint Laurent
VinFast Recruitment
Montreal, QC · Saint-Laurent, QC
The role of the store sales team is to provide a client experience consistent with the VinFast brand and vision, engage with clients to generate brand and product excitement, and to guide…
Added 16 hours ago
T
Senior Manager, Data Science – Marketing Measurement & Analytics
TD
Toronto, ON
- Full-time
The Senior Manager, Data Science – Marketing Measurement & Analytics will lead a team responsible for advancing how TD measures, understands and optimizes Marketing performance.
Added 18 hours ago
Director of Sales
Hilton Food Group Plc
Brantford, ON
Manage Walmart account relationship to deliver long-term sustainable growth and profit generation by growing client and in turn Hilton Foods Canada annual volumes, from existing/new…
Added 19 hours ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
Partner with senior business leaders to identify opportunities to improve capabilities, efficiency, controls, and client outcomes.
Added 19 hours ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 20 hours ago
CC
Senior Ecommerce Specialist
Cheil Canada
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 20 hours ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 22 hours ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the Senior Director, Fund Operations & Strategic Relationships, the Senior Manager will be responsible for supporting the day-to-day operational execution, governance, and…
Added 22 hours ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the Senior Director, Fund Operations & Strategic Relationships, the Senior Manager will be responsible for supporting the day-to-day operational execution, governance, and…

BGIS

Operations Manager

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum.
Job type: Full-time
Apply by: Nov 28, 2026
Experience: ▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing
Posting language: English
Posted: Oct 29, 2026

Original job description

Summary

JOB DESCRIPTION

Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. In conjunction with the National Director Operations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy at the CBC/Radio-Canada Toronto Broadcast Centre. This includes implementing and improving Tenant Relationship Management and Retention programs, supporting planning and delivery of exceptional service to ensure the asset is managed to meet client / landlord goals and objectives.

Key Duties & Responsibilities

▪ Receive, process and validate service

▪ Maintain positive tenant and client department relationships through professional and effective responsiveness to, and proactive

consideration of all issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met;

▪ Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant relations

▪ Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well coordinated, organized and

proactively managed, and in fulfillment of lease obligations;

▪ Meet with Property Management team, Operations team, tenants, vendors, contractors and senior management as needed to review

and provide support to resolve operational challenges and implement new initiatives;

▪ Hold shared accountability for building presentation to ensure CBC/Radio-Canada’s best-in-class image is upheld at all times at the

portfolio properties

▪ Regularly inspects the building public spaces, lobbies, floors, common areas to understand the various tenant experiences and identify

building concerns, identify opportunities, and ensure that there are no negative tenant experiences.

▪ Conduct property inspections and is responsible for annual Building Condition reporting

▪ Provide assistance in the day-to-day operations of each facility ensuring the timely proactive completion of Preventative and Corrective

maintenance and seasonal interventions.

▪ Provide timely communication and updates on building operational issues to tenants and landlord.

▪ Provide Incident management for breakdowns, communications, escalation, and corrective actions for assigned areas of responsibility.

▪ Ensure appropriate documentation is collected and made available to satisfy KPI’s, and tenant requirements to demonstrate proper

maintenance and upkeep of building systems and that we are acting as prudent Property Managers.

▪ Assist the National Director-Operations in the administration of portfolio service contracts; preparation of tender and standard service

agreements, as necessary

▪ Promote additional services for tenants

▪ Know your tenants …. Stay close to tenants, know their business, hours of operation, and maintain detailed Tenant Profile reference

documents and history logs. Have an intimate understanding of pertinent covenants and lease documentation

▪ Assist the National Director-Operations in enforcing terms and provisions of leases

▪ Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives

▪ Liaise with Operations Centre to ensure service delivery and satisfaction for all Work Orders.

▪ Draw out system data and use the information to improve management of the facility. Use data to improve tenant experience and

increase services to tenants. Utilize statistical data to analyze and prepare reports to facilitate planning, budgeting, scheduling and

implementation of new action plans.

▪ Maintain and update Tenant building manuals and other building related materials

▪ Oversee tenant move-in and move-out process

▪ Coordinate building/industry recognition (i.e.: TOBY Award)

▪ Analyze needs for Client Services Training and recommend to National Director-Operations including customer service training for tenant interfacing BGIS staff and vendors (e.g. House Service, Security Guard) staff

▪ In conjunction with the National Director-Operations and the client Asset Management team, defines scope of work of both major and

minor facility maintenance and repairs projects, participates in preparation of tenders, and selection recommendations.

▪ Assists National Director-Operations with development of operating and capital budgets; manages budgets for assigned areas of

responsibility.

▪ Provide favorable visibility for BGIS in the community by active participation in real estate related organizations and community efforts

▪ Works safely and ensures all staff members will work safely and in accordance with our Health & Safety Action Plan. Ensures

compliance with Occupational Health and Safety policies, regulations.

▪ Act as an on-going innovator and thought leader for all aspects of services delivery as well as an innovation catalyst for the team

▪ Visit all remote sites and complete annual building inspection reports

▪ Identify user space concerns and coordinate planned repairs with CBC/Radio-Canada Advisor, Building Operations & Security

▪ Prepare and promote asset management plans for each location

▪ Implement sustainability program at each location in conjunction with CBC/Radio-Canada Senior Advisor, Health, Safety &

Environment

▪ Review lease agreements and confirm landlord obligations are being met

▪ Develop and circulate remote office newsletter to keep client staff aware of FM related topics

▪ Track / report on service level results for all Work Order requests and drive improved results

▪ Other duties as assigned.

Knowledge & Skills

▪ A seasoned dynamic, energetic, and change driven Property Management professional

▪ Minimum 10 years related Facility & Property Management experience including experience in large multi-tenant properties, developing

tenant relationship and retention programs

▪ Minimum 5 years managing/leading a facility operations and tenant services team.

▪ Proven experience effectively working and managing key subcontractors and interacting with key building occupants as required.

▪ Proven experience with driving change.

▪ Excellent customer service skills with ability to drive excellent tenant and client experience

▪ Familiar with Commercial leases

▪ Experience with financial management of commercial properties. Higher than average accounting knowledge, able to read and

understand financial reports and statements.

▪ RPA/FMA certification is an asset.

▪ Understanding of building codes, standards and compliance related items.

▪ Proven knowledge of technical systems in such an environment.

▪ Facility operations and maintenance management abilities

▪ Budget management abilities

▪ Ability to lead and engage in a team of individuals

▪ Vendor management abilities

▪ Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible

▪ Knowledge of health and safety requirements. Possesses a high degree of safety mindset

▪ Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices

where applicable.

▪ Maintains current knowledge of and developing ability to implement facility management services best practices.

▪ Able to obtain required CBC/Radio-Canada security clearance.

Licenses and/or Professional Accreditation (Considered an asset)

Valid driver’s license (as required) ,
RPA, CPM or equivalent experience

This is a regular, full-time position with a salary range of $96,322 to $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage operations, budgets, maintenance, service delivery, and tenant relationships across an assigned property portfolio, including the CBC/Radio-Canada Toronto Broadcast Centre. Coordinate tenant construction and moves, inspections, contracts, projects, safety, sustainability, and reporting while improving service quality and tenant experience.

Requirements

Requires at least 10 years of facility and property management experience, including large multi-tenant properties, and at least five years leading facility operations and tenant services teams. Candidates should bring strong financial, operational, tenant-service, vendor-management, safety, and leadership capabilities; RPA, CPM, or equivalent experience and a valid driver’s license are assets.

Skills

Facility Operations Management
Property Management
Budget Management
Project Management
Service Delivery Management
Vendor Management
Building Maintenance
Health and Safety Compliance
Emergency Preparedness
Business Continuity
Sustainability
Financial Reporting
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Tenant Retention
Commercial Leases
Operations Management
Budget Management
Capital Budgets
Operating Budgets
Service Contracts
Tendering
Preventive Maintenance
Corrective Maintenance
Building Condition Reporting
Building Inspections
Work Orders
Building Systems
Vendor Management
Project Management
Asset Management Plans
Health and Safety
Emergency Preparedness
Business Continuity
Sustainability
RPA
FMA
CPM
CBC/Radio-Canada Security Clearance
TOBY Award

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