Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
YS
Growth Marketing Manager
Your Startup Operations
Canada
- Full-time
We're a growing, entrepreneurial company that moves fast, embraces AI, and believes great people should have the freedom to take ownership and make an impact.
Added just now
D
Fixed-Term Retail Marketing Manager
Dyson
Toronto, ON
- Contract
…ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the…
Added just now
CI
Director, Dulux Stores - Ontario & Western Canada
Canadian Industries Limited
Vaughan, ON
- Full-time
…to deliver consistent operating standards, strong customer experience, profitable store performance and effective people…
Added just now
TD
Senior Financial Reporting Analyst
Tetra Digital Group
Toronto, ON
- Full-time
We’re a team of ~30 people. We punch well above our size, and so does the opportunity ahead.
Added just now
T
Social Media Content Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
We’re looking for a Social Media Content Specialist who knows how to turn great stories and ideas into content people actually want to watch, share, save, and engage with.
Added just now
L
Assistant Manager, Guest Experience | Kingston - Closing Nov 25
lululemon
Kingston, ON
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added just now
GD
Canada Tax Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
…everything we do. Our commitment to protect and enable the people who serve drives us to develop products and systems that give them a clear advantage for mission success. We are looking…
Added just now
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Aurora, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added just now
6
Site Superintendent
6ixBuild
East Gwillimbury, ON
- Full-time
MUST HAVE QUALIFICATIONS
Added just now
CI
Director, Sales Ontario
Canadian Industries Limited
Vaughan, ON
- Full-time
…Managers, Regional Sales Managers, and their Account Development Manager teams to deliver profitable growth, stronger customer engagement and consistent market…
Added just now
OC
Hospital Pharmacist Practice Advisor
Ontario College of Pharmacists
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Must hold an active Part A Pharmacist license in Ontario · Must have 2 years of related progressive experience in a hospital setting
Added just now
MI
Internal Audit Manager
Martinrea International
Vaughan, ON
- $96,000 to $138,500 CAD / year
- Full-time
…of over $5 billion. Martinrea currently employs over 17,000 people in 55 facilities…
Added just now
VR
Wellness Nurse Manager - RPN
VIVA Retirement Communities
Vaughan, ON
- Full-time
…standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of health care and wellness for seniors, and managing a…
Added just now
NF
Project Manager Strategy & Technology
Nature Fresh Farms
Leamington, ON
- $90,000 to $125,000 CAD / year
- Full-time
Imagine breaking from tradition to ensure a brighter future for generations to come. At Nature Fresh Farms®, we’re committed to nourishing people and the planet through greenhouse farming.
Added just now
P
Gérant(e) Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles
Pharmaprix
Longueuil, QC
- Full-time
Posséder de l’expérience dans le domaine de la vente, avec une capacité éprouvée à atteindre ses objectifs.
Added just now
CH
Regional General Manager
Cambridge Hotel and Conference Centre
Cambridge, ON
- Full-time
Ten or more years of progressive hotel leadership experience, including significant experience as a Hotel General Manager or equivalent.
Added just now
LC
Assistant Front Store Manager, Hourly Full Time Day
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added just now
O
Associate, Marketing & Communications
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Our flexible hybrid work guideline requires teams to come to the office a minimum of 4 days per week
Added just now
TG
IT Support Intern
TMX Group
Toronto, ON
- $20 to $25 CAD / hour
- Full-time
Job Location: Fully on-site (5 days in office) - based in Toronto, ON · Must Have(s)
Added just now
SL
Bilingual Proposal Coordinator
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added just now
District Accounting Manager - DPM
Tridel Group of Companies
Toronto, ON
Del Property Management (DPM) is a trusted leader in residential condominium property management with over 56 years of experience. We manage over 87,000 condominium homes across 300…
Added just now
STORE MANAGER - BRAMPTON
Kitchen Stuff Plus
Brampton, ON
Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores.…
Added just now
STORE MANAGER - BRAMPTON
Kitchen Stuff Plus
Brampton, ON
Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores.…
Added just now
Health Records Clerk - Family Practice Health Centre
Women's College Hospital
Toronto, ON
Applicants must reside and be legally eligible to work in Ontario · Day shifts 8:00PM to 4:00PM
Added just now
M
Analyst, Risk Management (Capital Project Controls)
Metrolinx
Toronto, ON
- Full-time
…routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of…

BGIS

Operations Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum. · Full-time

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Pay: This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum.
Job type: Full-time
Experience: Minimum of 5 years of facility management work experience
Posting language: English
Posted: Nov 11, 2026

Original job description

SUMMARY

The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

At this position level, the individual is responsible for:

Highly complex service delivery; and/or
Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or
Contract requirements that are highly complex; and/or
Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

For the assigned portfolio:

Portfolio Management

Manages service delivery to a portfolio of client accounts or a single client account of sufficient magnitude and/or complexity.
Responsible for ensuring KPI objectives are met.
Creates, implements and documents service delivery regimes associated with each client account.
Collaborates with relevant concerned parties (internal and external) on service delivery including the management of all escalated issues
Oversees the implementation of service delivery program changes as required.
Oversees service delivery activities and performance of internal Team Members. Ensures work is completed on time, safely and meet quality requirements.
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
Collaborates with relevant concerned parties to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

Responsible for meeting contractual service delivery obligations for each designated client environment
Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations
Recommends solutions and implements appropriate actions for issues
Monitors service delivery performance against established metrics/key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
Monitors service delivery to ensure within agreed upon scope and escalates to senior management, where required.
Provides on-call coverage to front-line team which requires open availability
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives

Client Relationship Management

Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
Acts as the focal point of escalation for issues pertaining to service delivery.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

Develops and executes emergency preparedness, risk management, disaster recovery and business continuity plans
Collaborates with relevant concerned parties on incident management-related requirements

Health, Safety, Environment & Security

Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
Monitors and is responsible for the safe delivery of all work performed within office and remote locations.

Project Management (including Client Transitions & Technology Implementations/Upgrades)

Develops and executes project plans for assigned projects.
Oversees project delivery; and/or
Participates as a member of the Operations Centre team in large company-wide projects.
Liaises with relevant concerned parties to ensure projects are delivered with minimum disruptions to service delivery.

Budget Development & Management

Responsible for meeting budget for assigned service delivery team.
Liaises with relevant operations team members and Finance team for reports to monitor expenses.
Reviews and approves expenditures.

Regulatory Compliance

Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services used by the internal teams in the performance of duties.
Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities

KNOWLEDGE & SKILLS

Community college diploma
Minimum of 5 years of facility management work experience
Skilled at contact centre service delivery management
Skilled at managing service delivery and meeting client obligations
Skilled at emergency preparedness and business continuity planning and execution
Intermediate budget management abilities
Well-developed communication, influence, persuasion and negotiation skills
Superior written communication skills
Skilled at client relationship management
Developed and demonstrated people leadership skills
High degree of client service orientation and sense of urgency
Skilled at delivering projects
Solid level knowledge of health and safety requirements. Possesses a high degree of safety mindset
Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
Maintains current knowledge of contact centre service services best practices.
Solid level knowledge of building management from the perspective of responding to repair requests

Licenses and/or Professional Accreditation

One or more of the following – preferred:

Contact and/or Customer Service Professional accreditation
Certified Facility Manager through International Facility Management Association (IFMA)
Certified Property Manager through Institute of Real Estate Management
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)
Real Property Administrator through Building Owners and Managers Institute (BOMI)

This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Operations Manager is responsible for overseeing service delivery, budget management, and client relationships across an assigned portfolio. They provide leadership to team members while ensuring compliance with health, safety, and emergency preparedness standards.

Requirements

Candidates must possess a community college diploma and a minimum of 5 years of facility management experience. Strong skills in contact center service delivery, project management, and budget oversight are required.

Skills

Operations management
Budget management
Service delivery management
Project management
Emergency preparedness
Business continuity planning
People leadership
Health and safety compliance
Contract management
Performance management
Strategic planning
Communication skills
Negotiation skills
Risk management
Facility management

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Facility Management
Budget Management
Service Delivery
Emergency Preparedness
Business Continuity
Risk Management
Health and Safety
Project Management
People Leadership
KPI
Procurement
Regulatory Compliance
Contact Centre
IFMA
BOMI
Performance Management
Strategic Planning
Vendor Management

Report this job

Work requirements

Jobs in Canada