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Added 21 mins ago
Capital Program Support Coordinator
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AB
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BGIS

Print Services Coordinator (Print Production)

Burnaby, BC, Canada

This is a regular, full-time position with a salary range of $45,968-57,416 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $45,968-57,416 per annum.
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: May 19, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Reprographics:

Operate, maintain, and troubleshoot reprographics equipment including copiers, printers, scanners, plotters, and binding machines.
Process incoming print, copy, and scan requests - ensuring accuracy, formatting consistency, and adherence to project deadlines.
Handle confidential and sensitive documents with discretion.
Perform large-format printing and document finishing (binding, laminating, trimming, etc.).
Monitor supply levels (paper, toner, ink, binding materials) and order replacements proactively.
Maintain an organized workflow and log of all print jobs, including billing or chargeback codes as required.
Provide routine maintenance and coordinate service calls with vendors when needed.
Assist with digital document management and archival scanning when applicable.
Collaborate with project teams to ensure print quality and file specifications meet standards (e.g., engineering drawings, architectural plans, or proposal documents).
Ensure compliance with company policies, safety procedures, and equipment usage guidelines.

Facility Technical knowledge

Meet and greet clients and visitors.
Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system.
Assist the internal site management team acting as the conduit for client requests as well as other requests as required.
Assist with visitor/contractor escorts and instructing and supervising as required.
Manage the collection and distribution of internal and external mail & courier deliveries.
Manage the delivery of consumables throughout the refresh areas.
Support in the provision of building access cards to staff and contractors.
Supporting in meeting room requirements (ex. room reconfigurations & catering provisions).
Administration duties as required.
Invoicing receipting and reconciliation.
Data entry & records management.
Work Order management.
Maintain distribution lists.

Experience/Qualifications:

HSE policies and procedures are met and maintained by all stakeholders.
Strong demonstrated experience working in a Customer Service Center environment.
Demonstrated understanding of customer service principles
Demonstrated experience working with internal and external stakeholders at varying levels of an organization.
Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism.
Demonstrated attention for detail and grammar.
Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy
Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

This is a regular, full-time position with a salary range of $45,968-57,416 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Operate and maintain print and reprographics equipment, process print, copy, and scanning requests, and ensure quality, confidentiality, and timely delivery. Provide front-desk and facility support, including handling client requests, mail and deliveries, room requirements, access cards, work orders, and administrative records.

Requirements

Candidates should have customer service center experience, strong customer service and telephone communication skills, attention to detail, and the ability to work effectively with internal and external stakeholders. Proficiency with Word, Excel, Outlook, and accurate keyboarding is expected, along with flexibility in responding to changing needs.

Skills

Print Production
Reprographics Equipment Operation
Equipment Troubleshooting
Large-Format Printing
Document Finishing
Digital Document Management
Customer Service
Telephone Communication
Stakeholder Coordination
Work Order Management
Records Management
Data Entry
Invoicing and Reconciliation
Microsoft Word
Microsoft Excel
Microsoft Outlook

Visa sponsorship

Not detected in the job text

Keywords

Reprographics
Print Production
Copiers
Printers
Scanners
Plotters
Binding Machines
Large-Format Printing
Document Finishing
Laminating
Archival Scanning
Digital Document Management
Print Job Logs
Supply Monitoring
Vendor Service Calls
Engineering Drawings
Architectural Plans
Customer Service Center
Work Requests
Room Bookings
Visitor and Contractor Escorts
Mail and Courier Management
Building Access Cards
Meeting Room Support
Invoicing
Receipting
Reconciliation
Work Order Management
Microsoft Word
Microsoft Excel

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