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Added 21 days ago
Senior Customer Success Manager
Klir
Canada
As a Senior Customer Success Manager, you will guide utilities through a deeply intentional, outcome-driven value realization journey. You will take ownership post-implementation,…
Added 21 days ago
Assistant Branch Manager
Money Mart
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Education Reimbursement Program to invest in your education and career growth.
Added 21 days ago
T
Customer Success Manager
Tipalti
Toronto, ON
- $77,600 to $97,000 CAD / year
- Full-time
As a Customer Success Manager, Scaled Accounts you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will work to identify…
Added 21 days ago
GD
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Added 25 days ago
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Senior Manager, Campaign and Product Marketing
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- $110,000 to $135,000 CAD / year
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Senior Manager, Business Applications and Partnering
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Partner with Data Platforms on pipelines, reporting, and consent/analytics; ensure data quality, lineage, and retention rules are met.
Added 21 days ago
T
Customer Success Manager
Tipalti
Toronto, ON
- $77,600 to $97,000 CAD / year
As a Customer Success Manager, Scaled Accounts you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will work to identify…
Added 21 days ago
HH
Business Development Coordinator/ Appointment Coordinator
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- Full-time
Update records and enter customer information into data management system.
Added 21 days ago
RP
CRM & Email Marketing Specialist
Ren's Pets
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…this role plays a key part in driving customer engagement, retention, and loyalty through targeted, data-driven…
Added 21 days ago
NB
Senior Relationship Manager Fund Services
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Montreal, QC
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Added 22 days ago
SS
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Lead, direct and manage the department in collaboration with your manager and senior colleagues
Added 22 days ago
HR Business Partner
Toronto Hydro
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Reporting to the Manager, HR Business Partners, the incumbent provides day-to-day HR business services support to assigned portfolio of internal business unit client group. They operate as…
Added 21 days ago
SN
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Added 22 days ago
Sr Product Mgr, Compliance, Canada Product & Tech
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…engineering to prioritize scalable solutions while understanding data flows, collection, retention, and security…
Added 22 days ago
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Financial Reporting, Assistant Vice President
State Street
Toronto, ON
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Lead, direct and manage the department in collaboration with your manager and senior colleagues
Added 22 days ago
B
Program Manager
BGIS
Montreal, QC
- Full-time
The Program Manager is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 22 days ago
RH
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Supports recruitment, orientation and retention initiatives.
Added 22 days ago
B
Program Manager
BGIS
Montreal, QC
- Full-time
The Program Manager is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 22 days ago
FE
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The Senior Manager, Compensation & Benefits (Americas) owns compensation and benefits strategy, design, and governance across the region. This role sets pay structures, manages benefits…
Added 22 days ago
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The Manager, Business Insights & Analytics is responsible for transforming advisor, client, portfolio, sales, and operational data into meaningful business intelligence that supports…
Added 22 days ago
RP
CRM & Email Marketing Specialist
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Guelph, ON
- $57,000 to $67,000 CAD / year
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…this role plays a key part in driving customer engagement, retention, and loyalty through targeted, data-driven…
Added 22 days ago
CL
Account Manager
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- Full-time
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 22 days ago
TE
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BGIS

Program Manager

Montreal, QC, Canada

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum.
Job type: Full-time
Experience: Minimum of 5-10 years of relevant work experience.
Posting language: English
Posted: Sep 15, 2026

Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY

The Program Manager is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

The Program Manger will be responsible for oversight / overall management of Program(s) of fit-up project delivery. The programs are holistic, real estate initiatives related to workplace transformation, including lease exits/decommissioning, moves and fit-outs. The Program Manager is responsible for management & coordination of the program through the full project lifecycle, coordinating concerned parties from initiation/planning, through design and implementation, including workplace strategists, designers, construction & project managers. The candidate must manage executive concerned parties and provide executive-level reporting & presentations.

This role will interact with several departments and will require the management and integration of many deliverables and dependencies, both within and outside Corporate Real Estate Services.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals.
Provides mentoring, coaching and guidance to all team members.

Program Management

Participate in the oversight, planning, initiation and execution activity for the Programs.
Identify and manage program issues and risks.
Identify, develop and manage comprehensive program monitoring, controlling and reporting processes.
Monitor, evaluate and assess process effectiveness as well as conduct process continuous improvement.
Actively manage a robust change management process to ensure program / business risks and issues are addressed goals and expectations are managed.
Lead Post Implementation Review Activities to ensure ongoing flawless execution and robust program process.
Provides guidance, coaching & mentorship to Program Management Team Members. Sets and monitors specific objectives for the program management team.
Effectively develops, oversees and manages the delivery of assigned programs of projects across multiple locations or delivery of interrelated projects. Ensures that program elements are properly assigned and resourced by project delivery teams. Actively tracks and manages program progress, striving to ensure that programs are started with adequate lead time to complete within client time parameters and to meet BGIS and team needs with respect to work loading and overall financial considerations.
Effectively executes and/or manages feasibility analysis & development of programs.
Effectively manages programs in accordance with legal requirements and BGIS processes including scope, schedule, financial, reporting, document, communications, risk, environmental, procurement & contracting, commissioning, close out and moves management.
Manages program delivery teams ensuring assigned programs are delivered within fees, cost and service-level goals.

Client Relationship Management

Report on status of program implementations to client’s executive & management sponsors
Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.

Business Assessment / Analytics Support

Work closely with the supporting finance team, actively manage program financials/budget planning, reporting and forecasting in order to enable delivery within plan and manage change within the program.
Incorporates sustainable design practices, where practical, into program delivery, in accordance with BGIS processes.
Analyzes resourcing, program status, overall financial status and key performance indicators for client reporting & continuous improvement of delivery.
Ensures proper and timely program and administrative-related reporting and systems inputs.
Actively seeks additional services work to be performed by BGIS to mutually benefit the client and BGIS.
Provides reporting required to support BGIS and Client needs with respect to program execution.
Performs other duties, as assigned.

KNOWLEDGE & SKILLS

Community college diploma or equivalent training (e.g. RPA, CET).
Minimum of 5-10 years of relevant work experience.
Experience with all aspects of Corporate and Retail Financial Institution Real Estate activity, encompassing effective vendor interaction, design, construction projects, facilities management and general knowledge of real estate business.
Knowledge of the practices, procedures and principles of program management, enough to analyze detailed concepts, and apply as appropriate.
Well-developed influencing skills necessary to resolve differences of opinion or approach perspectives.
Well-developed written and verbal communication skills.
Ability to gauge program success beyond the triple constraints (budget, quality, schedule), and ability to manage expectations at all levels within client organization.
Demonstrated ability to work with competing demands, by effectively managing priorities.
Developed management/leadership skills enough to lead/motivate and develop others in a matrix management environment.
Excellent interpersonal skills to manage relations at various levels throughout the organization.
Strong business planning, budgeting and management reporting skills.
Knowledge of financial analysis, accounting, business case preparation.
Conscientious self-starter with the ability to work on a team or independently.
Strong computer skills relating to use of MS Excel as well as Outlook, Word and other relevant software like MS Project.
Awareness of leasing strategies and priorities.
Strong organizational, documentation and reporting skills.
Process & metrics interpretation, development & analysis skills.
Strong project management skills.
Construction management experience, depending on the assignment.
Estimating/forecasting skills.

Licenses and/or Professional Accreditation

PMP designation in an asset.
Program Management Professional Accreditation is an asset.
LEED accreditation or progress towards accreditation.
Valid driver’s license.

This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education, professional designations and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Program Manager is responsible for the end-to-end delivery of real estate initiatives, including workplace transformation, lease exits, and fit-outs. They provide leadership to project teams, manage client relationships, and ensure programs are delivered within scope, schedule, and budget.

Requirements

Candidates must have 5-10 years of relevant experience in corporate real estate, construction, or facility management. A community college diploma or equivalent training is required, with PMP or LEED accreditation considered an asset.

Skills

Program management
Project delivery
People leadership
Workplace transformation
Financial planning
Budgeting
Change management
Feasibility analysis
Construction management
Reporting
Forecasting
MS Project
MS Excel
Vendor interaction
Risk management

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Corporate Real Estate
Facility Management
Workplace Transformation
Fit-out
Lease Exit
Project Lifecycle
Construction Management
Financial Forecasting
Budget Planning
Change Management
Risk Management
Vendor Management
MS Project
MS Excel
PMP
LEED
KPI
Feasibility Analysis
Stakeholder Management
Reporting
Strategic Planning
Business Case Preparation
Commissioning
Moves Management
Procurement
Contracting
Sustainability
Matrix Management
Leadership

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