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Added 7 mins ago
GL
irrigation technician - installation and maintenance
Groundhog Landscaping
Toronto, ON · Etobicoke, ON
- Full-time
Repair and service exterior prefabricated products
Added 7 mins ago
CD
Carpenter
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Westmount, QC
- Full-time
We thank you for your interest in the Marguerite-Bourgeoys School Service Centre. Please note that all applications will be processed and we will contact those who match the desired profile.
Added 7 mins ago
CD
Carpenter (Evening)
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
We thank you for your interest in the Marguerite-Bourgeoys School Service Center. Please note that all applications will be processed and we will contact those who match the desired profile.
Added 7 mins ago
A
Building Maintenance - La Kami
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Mont-Tremblant, QC
- Full-time
Valid driver's license is considered an asset.
Added 7 mins ago
BC
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Banff, AB
- Full-time
Perform minor repairs and service on mobile equipment, small machines, and irrigation tools.
Added 7 mins ago
N
Sales Agronomist I
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Killam, AB
- Full-time
Maintain and analyze a database/record of customer profiles (product usage and service requirements) to identify, categorize, and prioritize customer base
Added 7 mins ago
FS
Account Manager
Fresh Start Foods Canada Ltd.
Richmond, BC
- Full-time
…customers across Canada. As a valued member of the Gordon Food Service (GFS) family of companies, we are honored to be recognized by Forbes as one of Canada’s Best Employers in…
Added 7 mins ago
LM
Field Technician (Heavy Equipment)
Leavitt Machinery
Fort McMurray, AB
- Full-time
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Added 7 mins ago
CO
Communications Operator
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Brampton, ON
- Full-time
…several fire stations, while maintaining a high level of customer service during emergency and non-emergency…
Added 7 mins ago
A
Building Operator - Bow Valley Square
Armco
Calgary, AB
- Full-time
Respond promptly and professionally to tenant service requests and work orders.
Added 7 mins ago
A
General Maintenance Worker
Armco
Montreal, QC
- Full-time
Valid driver's license is considered an asset.
Added 7 mins ago
GE
Hotel 1st Cook Little Chief 1pm to 9:30 Pm
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…the safe operation, transportation, setup, food preparation, service, cleaning and shutdown of the Grey Eagle Resort & Casino food…
Added 7 mins ago
CD
Evening Plumber (Pipefitter)
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
We thank you for your interest in the Marguerite-Bourgeoys School Service Centre. Please note that all applications will be processed and we will contact those who match the desired profile.
Added 10 mins ago
Class 1 Truck Driver : Home Everyday
Canada Cartage Group of Companies
Saskatoon, SK
Position Title: Class 1 Truck Delivery Driver
Added 10 mins ago
Parts Technician, Saanichton, BC
Velocity Vehicle Group
Saanichton, BC
Support service technicians with parts identification and availability
Added 10 mins ago
Driver
Swish Group of Companies
Winnipeg, MB
The Driver is responsible for safely transporting and delivering products and equipment to customers while providing best-in-class customer service. This role requires strong attention to…
Added 10 mins ago
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Regional Sales Manager
Durabuilt Windows & Doors
Winnipeg, MB
- Full-time
Utilize Salesforce to manage pipeline visibility, forecasting, and service performance.
Added 22 mins ago
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Registered Nurse
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Sandringham, NL
- Part-time
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula,…
Added 26 mins ago
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Delivery Driver - Quesnel
Save-On-Foods
Quesnel, BC · BC
- Part-time
Put yourself in the driver’s seat of a new career! Join our growing team of Save-On-Foods delivery drivers and be a vital part of an innovative fulfillment team focused on providing Always…
Added 26 mins ago
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Delivery Driver - West Vancouver
Save-On-Foods
Vancouver, BC
- Part-time
Put yourself in the driver’s seat of a new career! Join our growing team of Save-On-Foods delivery drivers and be a vital part of an innovative fulfillment team focused on providing Always…
Added 26 mins ago
C
Child and Youth Care Worker (Casual)
CarePros
Grande Prairie, AB
- Temporary
Our goal is to provide excellence in service for the children we provide care for and build a team with the comfort, knowledge, and skills to truly make a difference.
Added 26 mins ago
C
Child and Youth Care Worker (Full-Time)
CarePros
Grande Prairie, AB
- Full-time
Our goal is to provide excellence in service for the children we provide care for and build a team with the comfort, knowledge, and skills to truly make a difference.
Added 26 mins ago
UR
Class 1 Driver - Trench Safety
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Calgary, AB
- Full-time
As a Class A CDL Driver at United Rentals, your goal will be to assist in meeting Trench Safety needs of our customers by delivering equipment in a safe, timely, efficient, and courteous…
Added 26 mins ago
UR
Welder
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Oakville, ON
- Full-time
…to maximize branch productivity. You’ll be dedicated to the service of Trench Safety rental equipment. Every day, you can improve and challenge yourself, and if you have the desire and…
Added 26 mins ago
M
Account Executive
Medavie
Toronto, ON · MBC ON Local Office Etobicoke
- Full-time
Having a driver’s license is mandatory as this position will require travel within an assigned region.

BGIS

Regional Operations Manager

Mississauga, ON, Canada

This is a regular, full-time position with an annual salary range of $96,322 - $120,402 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with an annual salary range of $96,322 - $120,402 per annum.
Job type: Full-time
Experience: Journeyperson certification in the HVAC/Refrigeration trade with demonstrated supervisory experience, typically from 3–5 years of progressive field and leadership experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

SUMMARY

The Regional Service Manager supports multiple account leaders in delivering integrated trades services across a regional portfolio of accounts, ensuring consistent execution of all HVAC and Refrigeration work duties. This role provides hands-on leadership to a mobile, multi-discipline team of tradespeople operating across multiple client sites, driving quality workmanship, schedule adherence, and compliance with all applicable codes and safety standards.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for a multi-trade team, guiding members to reach their full potential and meet performance objectives in support of our corporate goals. Specifically, these responsibilities include but are not limited to:

Participates fully in recruiting talent.

Provides mentoring, coaching, and guidance to all team members.

Objectively recommends compensation adjustments.

Manages all aspects of performance.

Trades Operations Management

Coordinates daily work scheduling and regional deployment of a mobile trades team across all trade disciplines (mechanical, electrical, plumbing, carpentry, and general maintenance) to ensure timely completion of preventive and corrective maintenance work orders across multiple client accounts.

Leads the implementation of trades-related facility management programs and program enhancements across the regional portfolio, driving consistency and quality in program execution across all client accounts and sites.

Overall accountability for the Optimized Maintenance Plan (OMP) and Scope of Work (SOW) for trades service agreements across all accounts in the regional portfolio, ensuring all planned maintenance activities are documented and executed on schedule.

Directly responsible for day-to-day supervision of a regional mobile multi-trade team, including journeypersons, apprentices, and general maintenance technicians deployed across multiple client accounts and sites throughout the region.

Responsible for development and maintenance of all trades-related standard operating procedures, safe work practices, and work instructions in accordance with applicable codes and regulatory requirements.

Leads the regional trades team in the continuous identification of cost savings opportunities across all accounts, including labour efficiency, mobile resource optimization, materials management, and service consolidation.

Identifies and recommends opportunities to reduce and/or consolidate trade services to the Operations Manager and the client, minimizing duplication of effort across disciplines.

Recommends and assists in developing and executing cost savings initiatives in collaboration with account leadership.

Client Satisfaction

Identifies, recommends, and implements initiatives to achieve greater client satisfaction related to trades service delivery across the regional portfolio, including improved communication, faster response times, and quality assurance programs.

Collaborates with account leaders across multiple accounts to review, develop, and refine service delivery programs that enhance client communication and satisfaction with trades operations throughout the regional portfolio.

Leads the implementation of client satisfaction programs across all accounts in the regional portfolio, ensuring the mobile trades team represents the organization professionally on every client site.

Reports on regional trades service delivery progress and performance to account leaders and senior management, and participates in client-facing meetings and reviews across the portfolio as required.

Service Delivery – Performance Management

Accountable for collaborating with multiple account leaders and relevant stakeholders to ensure trades service delivery performance objectives are met consistently across all accounts within the regional portfolio.

Conducts regular reviews of trades programs and work order completion to ensure all requirements are delivered in accordance with the master services agreement and client expectations.

Identifies shortcomings in trades service levels across the regional portfolio and provides recommendations to account leaders to enhance team performance and service quality.

Collaborates with account leaders to develop and implement action plans to address performance gaps within the regional mobile trades team and drive continuous improvement across all accounts.

Collaborates with relevant stakeholders to ensure all capital planning and deferred maintenance requirements related to trades are identified, documented, budgeted, and recommended to the appropriate clients across the regional portfolio.

Third Party Service Providers – Performance Management (Subcontracted Trades, Specialty Vendors, and Suppliers)

Supports performance management of subcontracted trades and specialty service providers through activities including but not limited to establishment and measurement of key performance indicators, site inspections, and regular business reviews.

Collaborates with the Procurement team to support contract development and review for subcontracted trades service providers across all accounts within the regional portfolio.

KNOWLEDGE & SKILLS

Journeyperson certification in the HVAC/Refrigeration trade with demonstrated supervisory experience, typically from 3–5 years of progressive field and leadership experience.

Strong communication skills with the ability to interact effectively with front-line tradespeople, subcontractors, clients, and management in both field and office settings.

Demonstrated experience supervising or leading diverse trade crews, with a working knowledge of applicable occupational health and safety legislation, building codes, and maintenance best practices.

Previous experience in preparing installation quotations and overseeing small-scale project management.

Demonstrates a strong safety-driven mindset, consistently prioritizing and promoting safe work practices to ensure compliance with established regulations and the well-being of all personnel.

Licenses and/or Professional Accreditation

Journeyperson Red Seal (Interprovincial) certification in the HVAC trade is preferred. A valid driver’s licence is required. Additional certifications such as First Aid, WHMIS, Working at Heights, and Confined Space Entry are considered strong assets.

This is a regular, full-time position with an annual salary range of $96,322 - $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Regional Operations Manager leads a mobile, multi-discipline trades team to ensure consistent execution of HVAC and refrigeration services across a regional portfolio. This role is responsible for performance management, scheduling, safety compliance, and driving client satisfaction through effective service delivery.

Requirements

Candidates must possess a Journeyperson certification in HVAC/Refrigeration with 3-5 years of progressive field and leadership experience. A valid driver's license and a strong understanding of building codes and safety regulations are required.

Skills

HVAC
Refrigeration
People Leadership
Operations Management
Preventive Maintenance
Corrective Maintenance
Facility Management
Performance Management
Safety Compliance
Subcontractor Management
Project Management
Budgeting
Communication
Coaching
Technical Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Refrigeration
Operations Management
Trades
Facility Management
Preventive Maintenance
Corrective Maintenance
Journeyperson
Red Seal
Safety Standards
Performance Management
Subcontractor Management
Capital Planning
Standard Operating Procedures
Mobile Team Leadership
Mechanical
Electrical
Plumbing
Carpentry
WHMIS
First Aid
Working at Heights
Confined Space Entry
Client Satisfaction
Service Delivery

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