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Added 13 mins ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Support business outcomes such as improved resilience, efficiency, safety, and overall employee and/or customer experience. Lead cross-functional collaboration with business units, IT…
Added 13 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
OCIO | Enterprise Automation and Service Delivery
Added 13 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager will lead the Notification and Secure Mail Service (NaSM) product. NaSM serves as an email, SMS, and document storage service for cancer screening campaigns run…
Added 13 mins ago
E
Automotive Detailer - Car Washer - Dryden
Enterprise
Dryden, ON
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 13 mins ago
WC
General Merchandise Assistant Manager
Walmart Canada
Drayton Valley, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 13 mins ago
A
Delivery Lead
Avanade
Toronto, ON
- Full-time
Typically shapes single Practice or Service Group (AMS/IMS/SI) solutions to drive value for our clients and for Avanade that are both winnable and deliverable through in-depth knowledge of…
Added 13 mins ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
…fleet performance, maintenance planning, financial results, customer service, and team development while helping shape the strategic direction of the…
Added 13 mins ago
TC
Assistant Store Manager Marshalls York Major Village
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 13 mins ago
TC
Retail Customer Service Coordinator Winners Full-Time - Orchard Plaza Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 14 mins ago
PA
Financial Services Specialist
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Key Words: Automotive, F&I, Finance Manager, Finance Director, Lead F&I, Finance Lead, Automotive Finance Manager, F&I Manager, Finance & Insurance Manager, F&I Director, Business Manager,…
Added 14 mins ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
Do you enjoy building relationships, helping customers, and achieving goals? Are you passionate about vehicles and delivering exceptional service? If so, we’d love to meet you.
Added 14 mins ago
PA
Automotive Sales Consultant
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
Do you enjoy building relationships, helping customers, and achieving goals? Are you passionate about vehicles and delivering exceptional customer service? If so, we’d love to meet you.
Added 14 mins ago
PA
Automotive Sales & Finance Consultant
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
If you’re a go-getter who’s ready to wow people with your amazing customer service and grow your career with a company that invests in its people - Pfaff Automotive wants to hear from you.…
Added 14 mins ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Acts as lead developer and technical design authority for applications in scope, setting coding standards, design patterns, branching strategy, and definition of done for internal and…
Added 29 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
…Delivery and Technology, you will help turn our future-state service model into a practical, multi-year roadmap and lead the evolution of the technology and services that support…
Added 29 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Commitment to providing exceptional customer service
Added 29 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Red Deer, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 29 mins ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 29 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
…We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
Added 44 mins ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
…suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer…
Added 44 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
Participer activement à l'équipe et offrir un excellent service à la clientèle tout en promouvant une image d'entreprise supérieure
Added 44 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 44 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 44 mins ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Summerside, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 44 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant…

BGIS

Regional Operations Manager, Cleaning Services

Calgary, AB, Canada

Part-time

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Job details

Job type: Part-time
Experience: 3+ years of Management experience in operations of a Service-related field
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.

Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture.

Help us shape a cleaner, greener future through innovation, collaboration, and excellence.

Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service delivery.

Key Responsibilities:

Functioning as a core member of the Operations team the Regional Manager must be able to:

Will be require to work with multiple Client accounts
Carry out structured site visits to inspect and ensure that specifications are met, and customer expectations are positively managed
Respond quickly and efficiently to all clients concerns and requests
Coordinate with clients, management, contractors, and employees to complete all necessary reports, inspections, and client requests
Plan, organize and manage day to day operations
Manage/track inventory and equipment
Coordinate and execute event requests made by facility’s managers
Be responsible for sourcing, training, and orienting of new employees
Always demonstrate the values of the company and lead by example
Ensure that all service providers are compliant with company quality, security and safety mandates and workers are cleared through all security protocols
Review daily site evaluations/audits to ensure safety, security and service standards are being met
Create action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
Prepare and Maintain service schedules according to client needs
Monitor and manage staff absence and turnover ensuring flexible cover arrangements within short notice
Co-ordinate activities with other departments
Communicate with operations Managers from various facilities
Monitor employee performance and apply progressive discipline as needed
Operate within the labour cost budget on a site-by-site basis
Implement approved operational policies and procedures
Generate new account leads, respond to sales enquiries
Protect company and client assets from misuse and damage
Address and report any safety or security issues to the director of Operations
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned

Job Requirements:

3+ years of Management experience in operations of a Service-related field
Valid driver's license and own vehicle
Must be able and willing to days / evenings / weekends and be available for on-call / standby and emergency call-outs as they arise
Excellent communication and strong interpersonal skills
Fluency in both written and oral English a must, Bilingual skills preferred
Must be organized and able to interpret and execute account specifications as well as agreements, budgets, and duty lists
Strong computer skills and excellent knowledge of Microsoft Office Software
Excellent time management skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Familiarity with cleaning/battery operated equipment
Ability to work independently and as part of a team
Effective attention to detail and a high degree of accuracy
Must be able to handle confidential information in an ethical and professional manner

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk and talk or hear. The employee is required to use hands and fingers to handle and operate objects, equipment, tools, and controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an office setting. Driving is required and being in a vehicle for long hours sometimes. The noise level in the work environment varies from site to site but averages at moderate.

At BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

The Regional Manager is responsible for overseeing daily operations, ensuring high standards of service delivery, and managing client accounts across multiple sites. They also handle staff training, performance monitoring, inventory management, and ensure compliance with safety and security protocols.

Requirements

Candidates must have at least 3 years of management experience in a service-related field and possess a valid driver's license with their own vehicle. Strong communication skills, proficiency in Microsoft Office, and the ability to work flexible hours including evenings and weekends are required.

Skills

Operations management
Customer service
Staff training
Inventory management
Quality assurance
Site inspections
Budget management
Performance management
Communication
Microsoft Office
Time management
Safety compliance
Problem solving
Leadership
Emergency response
Account management

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Cleaning Services
Sustainable Cleaning
Site Inspections
Customer Satisfaction
Inventory Control
Staff Supervision
Budgeting
Safety Protocols
Security Compliance
Microsoft Office
Account Management
Performance Audits
Progressive Discipline
Emergency Procedures
Facility Management
Service Schedules
Action Planning
Quality Standards
Leadership

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