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Added 3 mins ago
A
Production Manager - ACX AutoLux
AutoCanada
Montreal, QC
- Other
Fournir un encadrement constructif, des commentaires et communiquer les objectifs et les attentes du service de manière à favoriser la réussite des membres de l’équipe.
Added 3 mins ago
ST
Logistics Coordinator
Securitas Technology Canada
Ottawa, ON · Kanata, ON
- $70,000 to $77,000 CAD / year
- Full-time
Established in 1982, Instantel is the global market leader in the design and production of vibration, air- overpressure, and noise monitoring instrumentation. Our products are used on…
Added 3 mins ago
CA
Assembleur / Assembler
Collins Aerospace
Mirabel, QC
- Full-time
Collins Aerospace, une société du groupe RTX, est un leader des solutions technologiques avancées et intelligentes destinées à l’industrie mondiale de l’aéronautique et de la défense.…
Added 3 mins ago
SI
Housekeeper
Shannex Incorporated
Toronto, ON · Etobicoke, ON
- Temporary
A high level of initiative for and commitment to completing housekeeping assignments efficiently and in a warm, friendly, and customer-service-oriented manner.
Added 3 mins ago
CA
Assembleur / Assembler
Collins Aerospace
Mirabel, QC
- Full-time
Collins Aerospace, une société du groupe RTX, est un leader des solutions technologiques avancées et intelligentes destinées à l’industrie mondiale de l’aéronautique et de la défense.…
Added 3 mins ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Address inquiries from the parts and service writing team regarding product availability, order status, deliveries, and related information
Added 3 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Mont-Royal, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 3 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 3 mins ago
SH
Retail Sales Associate
Sunglass Hut
Nanaimo, BC
- Part-time
Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
Added 3 mins ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Added 3 mins ago
CC
Senior Clinical Leader, Long-Term Care
Canadian College of Health Leaders - Northwestern Ontario Chapter
Winnipeg, MB
- Full-time
Customer Service – Accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.
Added 3 mins ago
SH
Sales Associate
Sunglass Hut
AB · Edmonton, AB
- Part-time
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 3 mins ago
ZR
Concierge
Zen Residential Ltd.
AB · Edmonton, AB
- Full-time
…property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create…
Added 3 mins ago
C
Store Manager
Claire's
Toronto, ON
- $25 to $26 USD / hour
- Full-time
Customer-Centric Approach: You’re passionate about providing exceptional service and creating memorable shopping experiences.
Added 3 mins ago
RL
Full Time Brand Ambassador
Ralph Lauren
Richmond, BC
- Full-time
Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is…
Added 3 mins ago
SC
Liquor Store Manager
Safeway Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We have an immediate opening for a customer driven, community engaged, results oriented and passionate people leader to join our team as a Store Manager. Our Store Managers are responsible…
Added 3 mins ago
AS
Estimator, Camp Services
ATCO Structures
Calgary, AB
- Full-time
Always there. Anywhere. That’s us! A team committed to delivering inspired solutions for a better world. We care for our communities and each other, and we are committed to showing up for…
Added 4 mins ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Hamilton, ON
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the…
Added 4 mins ago
Retail Sales Associate
EssilorLuxottica Group
Nanaimo, BC
Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
Added 4 mins ago
RH
Terminal Manager
Racines Humaines Inc.
Laval, QC
- Full-time
Are you a hands-on leader who knows the realities of the transportation industry and thrives in a fast-paced environment? Can you engage your teams while staying in control of daily…
Added 18 mins ago
P
Retail Customer Service Lead
PetSmart
Timmins, ON
- Full-time
PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This…
Added 18 mins ago
CL
Key Holder / Senior Beauty Sales Consultant
Chatters Limited Partnership
Saskatoon, SK
- Full-time
Educate customers and team members on professional hair care products, trends, and routines.
Added 18 mins ago
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Mechanical Fitter - Maroochydore
Unitywater
Sunshine Coast, BC
- Full-time
Live and work locally with an industry leader in the utilities sector.
Added 18 mins ago
SI
Housekeeping
Shannex Incorporated
Dartmouth, NS
- Full-time
A high level of initiative for and commitment to completing housekeeping assignments efficiently and in a warm, friendly, and customer-service-oriented manner.
Added 18 mins ago
OA
Part-Time Lot Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Part-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…

BGIS

Regional Operations Manager, Cleaning Services

Calgary, AB, Canada

Part-time

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Job details

Job type: Part-time
Experience: 3+ years of Management experience in operations of a Service-related field
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.

Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture.

Help us shape a cleaner, greener future through innovation, collaboration, and excellence.

Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service delivery.

Key Responsibilities:

Functioning as a core member of the Operations team the Regional Manager must be able to:

Will be require to work with multiple Client accounts
Carry out structured site visits to inspect and ensure that specifications are met, and customer expectations are positively managed
Respond quickly and efficiently to all clients concerns and requests
Coordinate with clients, management, contractors, and employees to complete all necessary reports, inspections, and client requests
Plan, organize and manage day to day operations
Manage/track inventory and equipment
Coordinate and execute event requests made by facility’s managers
Be responsible for sourcing, training, and orienting of new employees
Always demonstrate the values of the company and lead by example
Ensure that all service providers are compliant with company quality, security and safety mandates and workers are cleared through all security protocols
Review daily site evaluations/audits to ensure safety, security and service standards are being met
Create action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
Prepare and Maintain service schedules according to client needs
Monitor and manage staff absence and turnover ensuring flexible cover arrangements within short notice
Co-ordinate activities with other departments
Communicate with operations Managers from various facilities
Monitor employee performance and apply progressive discipline as needed
Operate within the labour cost budget on a site-by-site basis
Implement approved operational policies and procedures
Generate new account leads, respond to sales enquiries
Protect company and client assets from misuse and damage
Address and report any safety or security issues to the director of Operations
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned

Job Requirements:

3+ years of Management experience in operations of a Service-related field
Valid driver's license and own vehicle
Must be able and willing to days / evenings / weekends and be available for on-call / standby and emergency call-outs as they arise
Excellent communication and strong interpersonal skills
Fluency in both written and oral English a must, Bilingual skills preferred
Must be organized and able to interpret and execute account specifications as well as agreements, budgets, and duty lists
Strong computer skills and excellent knowledge of Microsoft Office Software
Excellent time management skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Familiarity with cleaning/battery operated equipment
Ability to work independently and as part of a team
Effective attention to detail and a high degree of accuracy
Must be able to handle confidential information in an ethical and professional manner

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk and talk or hear. The employee is required to use hands and fingers to handle and operate objects, equipment, tools, and controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an office setting. Driving is required and being in a vehicle for long hours sometimes. The noise level in the work environment varies from site to site but averages at moderate.

At BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

The Regional Manager is responsible for overseeing daily operations, ensuring high standards of service delivery, and managing client accounts across multiple sites. They also handle staff training, performance monitoring, inventory management, and ensure compliance with safety and security protocols.

Requirements

Candidates must have at least 3 years of management experience in a service-related field and possess a valid driver's license with their own vehicle. Strong communication skills, proficiency in Microsoft Office, and the ability to work flexible hours including evenings and weekends are required.

Skills

Operations management
Customer service
Staff training
Inventory management
Quality assurance
Site inspections
Budget management
Performance management
Communication
Microsoft Office
Time management
Safety compliance
Problem solving
Leadership
Emergency response
Account management

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Cleaning Services
Sustainable Cleaning
Site Inspections
Customer Satisfaction
Inventory Control
Staff Supervision
Budgeting
Safety Protocols
Security Compliance
Microsoft Office
Account Management
Performance Audits
Progressive Discipline
Emergency Procedures
Facility Management
Service Schedules
Action Planning
Quality Standards
Leadership

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