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Added 2 hours ago
M
Director, Operational Resilience
Medavie
Toronto, ON · ON · NB · NS · PE · NL · MBC ON Local Office Etobicoke
- Full-time
As a Director at Medavie, you will embody our values of Caring, Accountable, Responsive, Innovative and Community-minded while fostering an inclusive, high-performing team environment.…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
Safety Manager Technology
Rogers Communications
Toronto, ON · Brampton, ON
…rewarding career at Rogers and be a driving force behind our success…
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and…
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and…
Added 5 hours ago
J
Senior Director, Engineering
Jobgether
Canada
- Full-time
Demonstrated success in customer-facing technical roles, including presales engagements, PPA negotiations, a
Added 6 hours ago
C
Service Account Executive - Building Automation Systems
Convergint
Calgary, AB · CA AB Calgary
- Full-time
The Service Account Executive generates new Customer Support Program service agreements (CSPs) through the acquisition of new accounts and growth of net new service agreements in existing…
Added 7 hours ago
CR
Office Manager
COGIR Real Estate
Kitchener, ON
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 8 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 10 hours ago
Senior Manager, Data Product Management
Scotiabank
Toronto, ON
…Management (GWM) Data Centre of Excellence. Reporting to the Director, Data Product Management, this role is responsible for the end-to-end lifecycle management of data products. The Senior…
Added 14 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 15 hours ago
CS
Office Manager
Cogir Senior Living
Kitchener, ON · Briarfield Gardens
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 16 hours ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Reporting to the Director of Federal Sector, the person in this role provides senior-level customer success and account leadership for complex, high-value Department of National Defence…
Added 16 hours ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Reporting to the Prairies Region Director, the person in this role provides senior‑level customer success and account leadership for complex, high‑value GIS customers. Operating with broad…
Added 17 hours ago
BG
Director of Marketing & Digital Commerce
Barbecues Galore
Burlington, ON
- Full-time
We are looking for a Director of Marketing & Digital Commerce to lead our entire marketing and e-commerce operations. You will own the website and digital content, build our brand, bring…
Added 21 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 day ago
TW
Sales Associate
tbooth wireless / la cabine t sans fil
Toronto, ON · North York, ON
- Full-time
Dependable & Experienced: You're available for full-time work, including evenings and weekends, with 1-2 years of proven success in customer-facing roles.
Added 1 day ago
'
Global Lead, Digital Procurement
''
Toronto, ON
- Full-time
- Other
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 1 day ago
C
Director, Client Support
CIBC
Toronto, ON
- Full-time
As the Director, Client Support in Business Banking, you'll lead a team of Manager Advisory Services (MASs) who oversee Financial Services Associates (FSAs) delivering both lending and…
Added 1 day ago
GC
Director of Customer Success
GRC Concierge
Ottawa, ON
- Full-time
As we continue to scale, we're looking for a Director of Client Experience & Success to lead the way our clients experience GRC Concierge.
Added 1 day ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 day ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and…
Added 1 day ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and…

BGIS

Regional Operations Manager, Cleaning Services

Calgary, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 26, 2026
Experience: 3+ years of Management experience in operations of a Service-related field
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

Who We Are

At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.

Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture.

Help us shape a cleaner, greener future through innovation, collaboration, and excellence.

Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service delivery.

Key Responsibilities:

Functioning as a core member of the Operations team the Regional Manager must be able to:

Will be require to work with multiple Client accounts
Carry out structured site visits to inspect and ensure that specifications are met, and customer expectations are positively managed
Respond quickly and efficiently to all clients concerns and requests
Coordinate with clients, management, contractors, and employees to complete all necessary reports, inspections, and client requests
Plan, organize and manage day to day operations
Manage/track inventory and equipment
Coordinate and execute event requests made by facility’s managers
Be responsible for sourcing, training, and orienting of new employees
Always demonstrate the values of the company and lead by example
Ensure that all service providers are compliant with company quality, security and safety mandates and workers are cleared through all security protocols
Review daily site evaluations/audits to ensure safety, security and service standards are being met
Create action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
Prepare and Maintain service schedules according to client needs
Monitor and manage staff absence and turnover ensuring flexible cover arrangements within short notice
Co-ordinate activities with other departments
Communicate with operations Managers from various facilities
Monitor employee performance and apply progressive discipline as needed
Operate within the labour cost budget on a site-by-site basis
Implement approved operational policies and procedures
Generate new account leads, respond to sales enquiries
Protect company and client assets from misuse and damage
Address and report any safety or security issues to the director of Operations
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned

Job Requirements:

3+ years of Management experience in operations of a Service-related field
Valid driver's license and own vehicle
Must be able and willing to days / evenings / weekends and be available for on-call / standby and emergency call-outs as they arise
Excellent communication and strong interpersonal skills
Fluency in both written and oral English a must, Bilingual skills preferred
Must be organized and able to interpret and execute account specifications as well as agreements, budgets, and duty lists
Strong computer skills and excellent knowledge of Microsoft Office Software
Excellent time management skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Familiarity with cleaning/battery operated equipment
Ability to work independently and as part of a team
Effective attention to detail and a high degree of accuracy
Must be able to handle confidential information in an ethical and professional manner

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk and talk or hear. The employee is required to use hands and fingers to handle and operate objects, equipment, tools, and controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an office setting. Driving is required and being in a vehicle for long hours sometimes. The noise level in the work environment varies from site to site but averages at moderate.

At BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day cleaning operations across multiple client accounts, including site inspections, service schedules, staffing, inventory, budgets, and client requests. Ensure quality, safety, and security standards are met, address operational issues, coordinate with internal and external stakeholders, and support account growth.

Requirements

Requires at least three years of management experience in service-related operations, a valid driver's license, and access to a personal vehicle. Candidates must be flexible to work days, evenings, weekends, and on-call shifts, with strong communication, organizational, computer, and time-management skills; English fluency is required and bilingual skills are preferred.

Skills

Operations Management
Quality Inspections
Staff Training
Scheduling
Inventory Management
Budget Management
Safety Compliance
Security Compliance
Performance Management
Microsoft Office
Communication
Time Management
Problem-Solving
Attention To Detail
Cleaning Equipment Familiarity

Visa sponsorship

Not detected in the job text

Keywords

Sustainable Cleaning
Facilities Services
Operations Management
Client Accounts
Site Visits
Quality Inspections
Customer Satisfaction
Service Delivery
Inventory Management
Cleaning Equipment
Staff Training
Employee Scheduling
Labour Cost Budgets
Safety Standards
Security Protocols
Progressive Discipline
Emergency Procedures
Microsoft Office
Client Specifications
Operational Policies
Environmental Responsibility

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