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Added 2 mins ago
SV
Assistant Director of Environmental Services - Permanent Full time
Schlegel Villages
Toronto, ON · Etobicoke, ON
- Full-time
Support and embrace our resident-centred social culture and be proud to deliver the highest quality of customer service to our residents
Added 2 mins ago
MC
Branch Manager II - Ancaster
Meridian Credit Union
Hamilton, ON · Ancaster, ON
- $90,000 to $94,000 CAD / year
- Full-time
…responsibilities, the incumbent must have a passion for customer service, ensuring that Meridian maintains its tradition of exceeding customer expectations. This position is ideal for…
Added 2 mins ago
M
Project Delivery Director - Fare Payment Modernization
Masabi
Remote, Canada
- Full-time
- Remote
We’re looking for a delivery leader who combines strong program management discipline with practical experience of complex technical implementations end to end. This isn’t a governance-only…
Added 2 mins ago
SC
Manufacturing Support
Sodexo Canada Ltd
Bolton, ON
- $18.75 to $19 CAD / hour
- Full-time
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55…
Added 2 mins ago
GD
Analyst, Allocation
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
…from a traditional brick & mortar retailer, to an Omni-channel leader and tech-first fashion…
Added 2 mins ago
D
Cashier-Barista
Dexterra
Burnaby, BC
- $19 to $20 CAD / hour
- Part-time
We are growing! We are looking for a Food Service Worker/Cashier to join our dynamic team. We have Part Time positions available. You will be offered a great team environment, work/life…
Added 2 mins ago
Social Media Coordinator | Coordinateur(ice) des réseaux sociaux
Goalcast
Montreal, QC
Paid Time Off (PTO): 10 working days of paid vacation per year of service.
Added 17 mins ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 17 mins ago
NB
SENIOR ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
contributes to the Bank’s ambition of becoming a leader in financial and estate
Added 17 mins ago
TT
Machinist Apprentice
The Timken Company
Saskatoon, SK
- Full-time
Assist with continuous improvement projects under the direction of the team leader
Added 17 mins ago
CH
Manager, Partnerships
Canadian Hockey League
Toronto, ON
- Full-time
Strong understanding of corporate sponsorship, marketing and client service.
Added 17 mins ago
B
Journeyman Plumber
Boardwalk
Regina, SK
- Full-time
Respond to service calls in a timely and effective manner
Added 17 mins ago
DE
Area Operations Manager Eastern Region
DHL Express
Montreal, QC
- Full-time
…strategic plan, cost controls and revenue targets are met. This leader will also act as a proactive member of the Sales resource team in the provision of Customer service…
Added 17 mins ago
B
Resident Manager
Boardwalk
London, ON
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 17 mins ago
SC
Cycle Counter
Sysco Canada Inc.
Winnipeg, MB
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 17 mins ago
B
Carpenter - Small Capital Projects
Boardwalk
AB · Edmonton, AB
- Full-time
Ensure daily communication with the Leader and team members
Added 17 mins ago
QA & UI .NET Developer - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
ASL Distribution, part of the Fastfrate Group, is a leader in Canadian transportation, warehousing and fulfillment services, supporting top North American brands with efficient, customer…
Added 17 mins ago
Community Support Lead
March of Dimes Canada
Sudbury, ON · Greater Sudbury, ON
…years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our…
Added 17 mins ago
AE
Bilingual French Customer Care Professional (Hybrid)
American Express
Toronto, ON
- Full-time
Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers,…
Added 17 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Richmond, BC
You’re a natural leader who knows how to motivate a team;
Added 17 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
…use of Beyond Oil. The position also supports selected Redux service onboarding and customer-success activities related to used cooking oil recycling, organics recovery and other Redux…
Added 17 mins ago
GÉRANT.E
Boutique La Vie En Rose
Rosemère, QC
Tu es un.e leader dans l’âme et tu sais comment motiver une équipe;
Added 17 mins ago
HR
Operations Specialist
Harry Rosen
Vancouver, BC · Oakridge Shopping Centre
- Full-time
…retail and have the passion and ability to inspire exceptional…
Added 17 mins ago
RU
Supervisor, Talent Acquisition Operations – Programs & Interviews
RSM US LLP
Toronto, ON
- Full-time
…the broader Talent Operations team and is a frontline people leader responsible for overseeing the day-to-day execution of TA programs support and interview scheduling support. This role…
Added 17 mins ago
A
Représentant (e) du service à la clientèle / Representative Client Service
ADP
Montreal, QC
- Full-time
ADP souhaite embaucher un représentant (e) du service à la clientèle, services aux comptes majeurs

BGIS

Regional Operations Manager, Cleaning Services

MB, Canada
MB, Canada, Canada

Part-time

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Job details

Job type: Part-time
Experience: 3+ years of Management experience in operations of a Service-related field
Posting language: English
Posted: Oct 30, 2026

Original job description

Who We Are

At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.

Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture.

Help us shape a cleaner, greener future through innovation, collaboration, and excellence.

Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service delivery.

Key Responsibilities:

Functioning as a core member of the Operations team the Regional Manager must be able to:

Will be require to work with multiple Client accounts
Carry out structured site visits to inspect and ensure that specifications are met, and customer expectations are positively managed
Respond quickly and efficiently to all clients concerns and requests
Coordinate with clients, management, contractors, and employees to complete all necessary reports, inspections, and client requests
Plan, organize and manage day to day operations
Manage/track inventory and equipment
Coordinate and execute event requests made by facility’s managers
Be responsible for sourcing, training, and orienting of new employees
Always demonstrate the values of the company and lead by example
Ensure that all service providers are compliant with company quality, security and safety mandates and workers are cleared through all security protocols
Review daily site evaluations/audits to ensure safety, security and service standards are being met
Create action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
Prepare and Maintain service schedules according to client needs
Monitor and manage staff absence and turnover ensuring flexible cover arrangements within short notice
Co-ordinate activities with other departments
Communicate with operations Managers from various facilities
Monitor employee performance and apply progressive discipline as needed
Operate within the labour cost budget on a site-by-site basis
Implement approved operational policies and procedures
Generate new account leads, respond to sales enquiries
Protect company and client assets from misuse and damage
Address and report any safety or security issues to the director of Operations
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned

Job Requirements:

3+ years of Management experience in operations of a Service-related field
Valid driver's license and own vehicle
Must be able and willing to days / evenings / weekends and be available for on-call / standby and emergency call-outs as they arise
Excellent communication and strong interpersonal skills
Fluency in both written and oral English a must, Bilingual skills preferred
Must be organized and able to interpret and execute account specifications as well as agreements, budgets, and duty lists
Strong computer skills and excellent knowledge of Microsoft Office Software
Excellent time management skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Familiarity with cleaning/battery operated equipment
Ability to work independently and as part of a team
Effective attention to detail and a high degree of accuracy
Must be able to handle confidential information in an ethical and professional manner

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk and talk or hear. The employee is required to use hands and fingers to handle and operate objects, equipment, tools, and controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an office setting. Driving is required and being in a vehicle for long hours sometimes. The noise level in the work environment varies from site to site but averages at moderate.

At BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Regional Operations Manager is responsible for overseeing cleaning service delivery, ensuring high standards of quality and customer satisfaction across multiple client accounts. They manage daily operations, staff performance, inventory, and safety compliance while maintaining budgets and responding to client requests.

Requirements

Candidates must have at least 3 years of management experience in a service-related field and possess a valid driver's license with access to a vehicle. Strong communication skills, proficiency in Microsoft Office, and the ability to work flexible hours including evenings and weekends are required.

Skills

Operations management
Customer service
Team leadership
Inventory management
Quality assurance
Staff training
Budget management
Communication
Microsoft Office
Time management
Problem solving
Safety compliance
Facility management
Conflict resolution
Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Cleaning Services
Facility Management
Customer Satisfaction
Quality Inspections
Inventory Management
Staff Training
Safety Protocols
Budgeting
Microsoft Office
Service Delivery
Sustainability
Site Audits
Emergency Procedures
Account Management
Leadership
Scheduling
Performance Monitoring
Compliance
Environmental Standards

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