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Added 4 hours ago
EA
Enterprise Business Development Representative - Bilingual (French & English)
Expertise AI
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…company’s forward-deployed engineers collaborate directly with client teams to identify key workflows, connect internal knowledge and systems, and configure AI agents around real-world…
Added 8 hours ago
Senior Payroll Specialist - Canada - On Site
Vensure Employer Solutions
Westmount, QC
…portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000…
Added 13 hours ago
M
Bilingual Associate, New Business – Individual
Manulife
Waterloo, ON
- Full-time
Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. We operate as John Hancock in the U.S. and as Manulife in other…
Added 15 hours ago
EC
Customer Service Rep – On-Site (Bilingual: French / English)
Enigma Corporation
Chatham-Kent, ON · Chatham, ON
- Full-time
Join a world-class team in Chatham, as a French Bilingual Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 21 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 21 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
ON · Ontario, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 22 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 22 hours ago
SH
Home Care Attendant - Repost
Southern Health-Santé Sud
Starbuck Island, MB · Starbuck, MB
- Full-time
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in…
Added 23 hours ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Real Property Management, provides complex real property management services to support the delivery of Client-Partner real property projects and programs. The…
Added 23 hours ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Project Management, provides program and project management services to support the delivery of infrastructure and environmental projects. The incumbent acts as a…
Added 23 hours ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Real Property Management, provides real property management services to support the delivery of Client-Partner real property projects and programs. The incumbent…
Added 1 day ago
C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative Bilingual! We’re looking for passionate game-changers to deliver exceptional customer experiences…
Added 1 day ago
M
National Education Consultant
Manulife
Calgary, AB · Toronto, ON · Waterloo, ON
- Full-time
…communications that improve plan participation and support client…
Added 1 day ago
A
SMB Renewals Specialist (Outbound Sales Representative)
Accenture
St. Catharines, ON
- Full-time
Possible Language premiums of $4/hour for bilingual customer inquiries via email, and/or calls. The language premium program is market driven and Accenture may amend, change, alter or…
Added 1 day ago
Bilingual Customer Service Representative, Travel Insurance
Recrute Action
QC · Sherbrooke, Montréal, Quebec
Join the travel assistance and insurance services sector for our client through a permanent hybrid work opportunity. Enjoy a competitive salary, comprehensive group benefits, a wellness…
Added 1 day ago
A
Représentant (e) du service à la clientèle / Representative Client Service
ADP
Montreal, QC
- Full-time
ADP souhaite embaucher un représentant (e) du service à la clientèle, services aux comptes majeurs
Added 1 day ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · Manitoba, Canada
- Part-time
…providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As…
Added 1 day ago
T
Bilingual (FR/EN) Contact Centre Representative, Canadian Banking, Easyline
TD
Montreal, QC
- Full-time
Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
Added 1 day ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Cantonese)
Scotiabank
Toronto, ON
Expert in onboarding iTRADE clients by adopting a consultative approach and having a targeted conversation about the products, services and associated offers that are relevant to the client.
Added 1 day ago
M
Billingual Customer Service Professional
Manulife
Kitchener, ON · Waterloo, ON · Montreal, QC
- Full-time
…toujours intéressé à chercher des moyens d'améliorer l'expérience client ? Vous aimez résoudre les problèmes et rechercher des solutions alternatives ? Alors nous avons un rôle pour vous…
Added 1 day ago
FD
Représentant(e) au développement des affaires / Business Development Representative
Firme drh - Recrutement
Montreal, QC
- Full-time
…secondaire, de gestion des fournitures d’essais cliniques et de services…
Added 1 day ago
C
Client Associate, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time
You’re a certified professional. You have current accreditation and are in good standing as an Investment Representative (IR) with Canadian Investment Regulatory Organization - Investment…
Added 1 day ago
C
Client Associate, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
You’re a certified professional. You have current accreditation and are in good standing as an Registered Representative (RR) with Canadian Investment Regulatory Organization - Investment…
Added 1 day ago
QR
Représentant - Ventes - Industriel
Quincaillerie Richelieu
Montreal, QC
- Full-time
Répondre aux demandes de renseignements sur les produits et services.
Added 1 day ago
QR
Agent au Service à la clientèle- Industriel
Quincaillerie Richelieu
Montreal, QC
- Full-time
Richelieu Hardware is currently seeking an Industrial Customer Service Representative for a permanent, full-time position serving our industrial clientele. The position is based at the…

BGIS

Regional Operations Manager, Cleaning Services

MB, Canada
Manitoba, Canada, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Nov 29, 2026
Experience: 3+ years of Management experience in operations of a Service-related field
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

Who We Are

At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.

Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture.

Help us shape a cleaner, greener future through innovation, collaboration, and excellence.

Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service delivery.

Key Responsibilities:

Functioning as a core member of the Operations team the Regional Manager must be able to:

Will be require to work with multiple Client accounts
Carry out structured site visits to inspect and ensure that specifications are met, and customer expectations are positively managed
Respond quickly and efficiently to all clients concerns and requests
Coordinate with clients, management, contractors, and employees to complete all necessary reports, inspections, and client requests
Plan, organize and manage day to day operations
Manage/track inventory and equipment
Coordinate and execute event requests made by facility’s managers
Be responsible for sourcing, training, and orienting of new employees
Always demonstrate the values of the company and lead by example
Ensure that all service providers are compliant with company quality, security and safety mandates and workers are cleared through all security protocols
Review daily site evaluations/audits to ensure safety, security and service standards are being met
Create action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
Prepare and Maintain service schedules according to client needs
Monitor and manage staff absence and turnover ensuring flexible cover arrangements within short notice
Co-ordinate activities with other departments
Communicate with operations Managers from various facilities
Monitor employee performance and apply progressive discipline as needed
Operate within the labour cost budget on a site-by-site basis
Implement approved operational policies and procedures
Generate new account leads, respond to sales enquiries
Protect company and client assets from misuse and damage
Address and report any safety or security issues to the director of Operations
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned

Job Requirements:

3+ years of Management experience in operations of a Service-related field
Valid driver's license and own vehicle
Must be able and willing to days / evenings / weekends and be available for on-call / standby and emergency call-outs as they arise
Excellent communication and strong interpersonal skills
Fluency in both written and oral English a must, Bilingual skills preferred
Must be organized and able to interpret and execute account specifications as well as agreements, budgets, and duty lists
Strong computer skills and excellent knowledge of Microsoft Office Software
Excellent time management skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Familiarity with cleaning/battery operated equipment
Ability to work independently and as part of a team
Effective attention to detail and a high degree of accuracy
Must be able to handle confidential information in an ethical and professional manner

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk and talk or hear. The employee is required to use hands and fingers to handle and operate objects, equipment, tools, and controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an office setting. Driving is required and being in a vehicle for long hours sometimes. The noise level in the work environment varies from site to site but averages at moderate.

At BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day cleaning operations across multiple client accounts, including site inspections, service schedules, staffing, inventory, budgets, and client requests. Ensure quality, safety, security, and service standards are met; address deficiencies and emergencies, coordinate with stakeholders, and support account growth.

Requirements

Requires at least three years of management experience in operations within a service-related field, a valid driver's license, and access to a personal vehicle. Candidates must have strong communication, organizational, computer, and time-management skills, be available for varied shifts and emergency call-outs, and be familiar with cleaning or battery-operated equipment.

Skills

Operations Management
Quality Inspections
Staff Training
Scheduling
Inventory Management
Budget Management
Safety and Security Compliance
Emergency Response
Communication
Microsoft Office
Time Management
Attention to Detail
Cleaning Equipment Familiarity

Visa sponsorship

Not detected in the job text

Keywords

Sustainable Cleaning
Facilities Services
Operations Management
Client Accounts
Customer Satisfaction
Site Visits
Quality Inspections
Service Delivery
Inventory Management
Equipment Management
Employee Training
Staff Scheduling
Labour Cost Budget
Safety Compliance
Security Protocols
Progressive Discipline
Emergency Procedures
Microsoft Office
Cleaning Equipment
Battery-Operated Equipment
Environmental Standards
Operational Policies
Client Specifications
Sales Enquiries

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