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Senior Commercial Overhead Door Technician

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Experience
Experience: Minimum 5+ years of hands-on experience in commercial overhead door maintenance, repair, and installation, including complex mechanical and electrical systems.
Posting language
English
Posted

Original job description

Summary

JOB DESCRIPTION

The Senior Commercial Overhead Door Technician is responsible for independently performing advanced preventative and corrective maintenance, diagnostics, repairs, and installations on commercial overhead doors, loading docks, truck restraints, dock seal/shelters, high speed doors and hollow metal doors.

In addition to hands-on technical work, the Senior Technician provides technical leadership, supports complex troubleshooting, mentors junior technicians, and acts as a key resource for quality, safety, and client satisfaction on assigned contracts.

Key Duties & Responsibilities

  • Performs advanced inspection, preventative maintenance, diagnostics, and repairs on commercial overhead doors, loading docks, truck restraints, high speed doors, hollow metal doors and associated mechanical and electrical systems.
  • Leads troubleshooting and resolution of complex or high-risk door system failures, including emergency and escalated service calls.
  • Installs, repairs, and replaces advanced door systems, operators, controls, and specialized hardware in accordance with manufacturer specifications.
  • Reviews work orders and service requests to determine appropriate scope, materials, repair strategies, and technical solutions.
  • Ensures all work meets quality standards, contract requirements, safety regulations, and BGIS policies and procedures.
  • Completes detailed service documentation, identifies deficiencies, and recommends long-term corrective actions or capital upgrade opportunities.
  • Acts as a technical escalation point for junior and intermediate technicians, providing hands-on coaching, guidance, and informal mentoring.
  • Supports onboarding and training of new technicians and contributes technical input to estimates, scopes of work, and service planning.
  • Demonstrates and promotes a strong environmental, health, and safety mindset by identifying hazards and proactively implementing corrective actions.


Work Requirements

  • Must be able to work shifts, be on-call and be available to respond to emergencies.
  • Must be willing to wear personal protective equipment.


Knowledge & Skills

  • Minimum Education: High school diploma required; formal trades training or certification strongly preferred.
  • Experience: Minimum 5+ years of hands-on experience in commercial overhead door maintenance, repair, and installation, including complex mechanical and electrical systems.
  • Demonstrated ability to independently execute work in accordance with established processes, practices, and manufacturer specifications.
  • Advanced ability to maintain, troubleshoot, and repair mechanical, electrical, and automated door systems, operators, controls, and related hardware.
  • Proven advanced troubleshooting and problem-resolution skills, particularly for complex or escalated commercial door issues.
  • Strong environmental, health, and safety mindset with a demonstrated ability to identify hazards and perform work safely and compliantly.
  • Strong client-service orientation with the ability to manage urgent, high-impact service situations professionally.
  • Effective communication skills for technical explanation, documentation, coordination with clients, and support of junior technicians.


Licenses and/or Professional Accreditation

  • Valid Drivers license, clean drivers abstract and clean criminal background check required.


This is a regular, full-time position with a hourly range of $30.48 - 38.10 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
More about this job

Responsibilities

Independently inspect, maintain, troubleshoot, repair, and install commercial overhead doors, loading dock equipment, and related mechanical and electrical systems. Lead complex service calls, mentor junior technicians, document work, and uphold quality, safety, contract, and client-service standards.

Requirements

Requires a high school diploma, with formal trades training or certification strongly preferred, and at least five years of hands-on commercial overhead door experience. Candidates need advanced mechanical, electrical, and automated-system troubleshooting skills, a strong safety mindset, effective communication abilities, a valid driver's license, a clean driving abstract, and a clean criminal background check.

Skills

  • Commercial Overhead Door Maintenance
  • Preventative Maintenance
  • Diagnostics
  • Mechanical Repairs
  • Electrical Repairs
  • Automated Door Systems
  • Loading Dock Systems
  • Truck Restraints
  • High-Speed Doors
  • Hollow Metal Doors
  • Complex Troubleshooting
  • Door System Installation
  • Technical Leadership
  • Mentoring and Coaching
  • Safety Compliance
  • Client Service

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Categories

  • Trades
  • Construction
  • Engineering
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Commercial Overhead Doors
  • Loading Docks
  • Truck Restraints
  • Dock Seals and Shelters
  • High-Speed Doors
  • Hollow Metal Doors
  • Preventative Maintenance
  • Corrective Maintenance
  • Mechanical Systems
  • Electrical Systems
  • Automated Door Systems
  • Door Operators
  • Controls
  • Specialized Hardware
  • Diagnostics
  • Complex Troubleshooting
  • Emergency Service Calls
  • Installation
  • Manufacturer Specifications
  • Service Documentation
  • Work Orders
  • Estimates and Scopes of Work
  • Technical Mentoring
  • Environmental Health and Safety
  • Personal Protective Equipment
  • Client Satisfaction
  • Valid Driver's License
  • Clean Driving Abstract
  • Criminal Background Check

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