Senior Commercial Overhead Door Technician
- Windsor, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Experience: Minimum 5+ years of hands-on experience in commercial overhead door maintenance, repair, and installation, including complex mechanical and electrical systems.
- Posting language
- English
- Posted
Original job description
Summary
JOB DESCRIPTION
The Senior Commercial Overhead Door Technician is responsible for independently performing advanced preventative and corrective maintenance, diagnostics, repairs, and installations on commercial overhead doors, loading docks, truck restraints, dock seal/shelters, high speed doors and hollow metal doors.
In addition to hands-on technical work, the Senior Technician provides technical leadership, supports complex troubleshooting, mentors junior technicians, and acts as a key resource for quality, safety, and client satisfaction on assigned contracts.
Key Duties & Responsibilities
JOB DESCRIPTION
The Senior Commercial Overhead Door Technician is responsible for independently performing advanced preventative and corrective maintenance, diagnostics, repairs, and installations on commercial overhead doors, loading docks, truck restraints, dock seal/shelters, high speed doors and hollow metal doors.
In addition to hands-on technical work, the Senior Technician provides technical leadership, supports complex troubleshooting, mentors junior technicians, and acts as a key resource for quality, safety, and client satisfaction on assigned contracts.
Key Duties & Responsibilities
- Performs advanced inspection, preventative maintenance, diagnostics, and repairs on commercial overhead doors, loading docks, truck restraints, high speed doors, hollow metal doors and associated mechanical and electrical systems.
- Leads troubleshooting and resolution of complex or high-risk door system failures, including emergency and escalated service calls.
- Installs, repairs, and replaces advanced door systems, operators, controls, and specialized hardware in accordance with manufacturer specifications.
- Reviews work orders and service requests to determine appropriate scope, materials, repair strategies, and technical solutions.
- Ensures all work meets quality standards, contract requirements, safety regulations, and BGIS policies and procedures.
- Completes detailed service documentation, identifies deficiencies, and recommends long-term corrective actions or capital upgrade opportunities.
- Acts as a technical escalation point for junior and intermediate technicians, providing hands-on coaching, guidance, and informal mentoring.
- Supports onboarding and training of new technicians and contributes technical input to estimates, scopes of work, and service planning.
- Demonstrates and promotes a strong environmental, health, and safety mindset by identifying hazards and proactively implementing corrective actions.
- Must be able to work shifts, be on-call and be available to respond to emergencies.
- Must be willing to wear personal protective equipment.
- Minimum Education: High school diploma required; formal trades training or certification strongly preferred.
- Experience: Minimum 5+ years of hands-on experience in commercial overhead door maintenance, repair, and installation, including complex mechanical and electrical systems.
- Demonstrated ability to independently execute work in accordance with established processes, practices, and manufacturer specifications.
- Advanced ability to maintain, troubleshoot, and repair mechanical, electrical, and automated door systems, operators, controls, and related hardware.
- Proven advanced troubleshooting and problem-resolution skills, particularly for complex or escalated commercial door issues.
- Strong environmental, health, and safety mindset with a demonstrated ability to identify hazards and perform work safely and compliantly.
- Strong client-service orientation with the ability to manage urgent, high-impact service situations professionally.
- Effective communication skills for technical explanation, documentation, coordination with clients, and support of junior technicians.
- Valid Drivers license, clean drivers abstract and clean criminal background check required.
More about this job
Responsibilities
Performs advanced maintenance, diagnostics, repairs, and installations on commercial doors, loading docks, restraints, and related mechanical and electrical systems. Leads complex troubleshooting, mentors junior technicians, documents work, and ensures quality, safety, and client satisfaction.
Requirements
Requires a high school diploma and at least five years of hands-on commercial overhead door experience; formal trades training or certification is strongly preferred. Candidates need advanced mechanical and electrical troubleshooting skills, a strong safety and client-service orientation, a valid driver's license, a clean driving abstract, and a clean criminal background check.
Skills
- Commercial Overhead Door Maintenance
- Preventative Maintenance
- Diagnostics
- Mechanical Repairs
- Electrical Systems
- Automated Door Systems
- Troubleshooting
- Door Installation
- Operator And Control Systems
- Loading Dock Equipment
- Safety Compliance
- Technical Leadership
- Mentoring And Coaching
- Service Documentation
- Client Service
- Work Order Review
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Engineering
- Management & Leadership
- Security & Safety
- Customer Service & Support
Keywords
- Commercial Overhead Doors
- Loading Docks
- Truck Restraints
- Dock Seals And Shelters
- High-Speed Doors
- Hollow Metal Doors
- Preventative Maintenance
- Corrective Maintenance
- Diagnostics
- Mechanical Systems
- Electrical Systems
- Automated Door Systems
- Door Operators
- Controls
- Specialized Hardware
- Emergency Service Calls
- Manufacturer Specifications
- Work Orders
- Service Documentation
- Capital Upgrades
- Technical Escalation
- Technician Training
- Environmental Health And Safety
- Personal Protective Equipment
- Client Service
- Trades Training
- Driver's License