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Added 32 mins ago
C
Team Coordinator
CarePartners
Barrie, ON
- Part-time
CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team…
Added 47 mins ago
AH
Supply Coordinator
Alberta Health Services
AB · Edmonton, AB
- Part-time
…Edmonton Zone and working in close collaboration with Operative Services management for RAH DTC OR, OSC OR, UAH OR, STO OR, MAZ OR, the Supply Coordinator is required to perform numerous…
Added 47 mins ago
AH
Unit Clerk
Alberta Health Services
Red Deer, AB
- Full-time
…time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for…
Added 2 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 4 hours ago
TC
Customer Service Coordinator Shoppers World Brampton Contract role
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
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Service Coordinator, Security
Houle
Burnaby, BC
- Full-time
The successful candidate will be responsible for providing excellent customer service and administrative support while dispatching, coordinating, and supporting technical teams in the…
Added 6 hours ago
CW
Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
CW Impact Commercial Cleaning is a growing Canadian company providing professional commercial cleaning services across multiple provinces, including Alberta, Ontario, Quebec, and British…
Added 6 hours ago
TT
Retail Visual Merchandise Coordinator Full Time Winners Lynn Valley
The TJX Companies, Inc.
North Vancouver, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 6 hours ago
TT
Customer Service Coordinator Shoppers World Brampton Contract role
The TJX Companies, Inc.
Brampton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 10 hours ago
AC
Grants & Administration Coordinator
Abbotsford Community Foundation
Abbotsford, BC
- Full-time
Reporting to the Executive Director or her designate, the Grants & Administration Coordinator (GAC) is responsible for coordinating granting programs facilitated by ACF as well as…
Added 10 hours ago
B
Service Delivery Coordinator
BGIS
Markham, ON
- Full-time
The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job…
Added 12 hours ago
YU
Acquisitions Coordinator
York University
Toronto, ON
- Full-time
Under the direction of the manager, the Acquisitions Coordinator coordinates the operational activities supporting library acquisitions, including acquisition order processing, electronic…
Added 13 hours ago
MD
Corporate Tax Auditor - Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 13 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
The Office Coordinator plays an important role in ensuring the smooth operation of our home care services.
Added 15 hours ago
TT
Coordonnateur / Coordonnatrice Service clientèle Exploitation Temps plein Marshalls - Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 15 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 18 hours ago
MD
Grants Specialist / Grants Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 18 hours ago
MD
Rehabilitation Policy Specialist/Compliance Services Officer Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…And Programs To Ensure Effective Vocational Rehabilitation Services Are Provided To Minnesota Injured Workers. The Incumbent Of This Position Serves As Primary Staff To The Rehabilitation…
Added 19 hours ago
SW
Administration and Events Coordinator *email to apply*
Sport Wood Buffalo Association
Fort McMurray, AB
- Full-time
Position: Administration and Events Coordinator
Added 19 hours ago
CT
Recruitment Coordinator – Guelph, ON Canada
Connect Tech Inc.
Guelph, ON
- Full-time
…sky, and space. With leading-edge design and manufacturing services backed by stellar technical support, our commitment to excellence in design and customer satisfaction is the driving…
Added 20 hours ago
TC
Customer Service Coordinator- Full Time - Dorval Oakville
TJX Companies
Oakville, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 22 hours ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
…goals, the Residence Admissions Clerk performs administrative, customer service duties related to student room assignments to support maximizing student occupancy and revenue throughout the…
Added 23 hours ago
EM
RFP Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
As an RFP Coordinator, you will lead the end-to-end response process for Requests for Proposals (RFPs), ensuring submissions are accurate, compliant, and delivered on time. This role…
Added 1 day ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
…for the St-Constant plant to meet budgeted requirements and customer…
Added 1 day ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They…

BGIS

Service Delivery Coordinator

Markham, ON, Canada

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum.
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Minimum of 1 year of relevant job experience.
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Description

The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job is also responsible for the timely resolution of all client requests pertaining to property services.

Key Duties & Responsibilities

Service Delivery

Manage work orders to completion in BGIS or client-based web application.
Facilitate alignment of client required services with contracts, schedules, and Pos.
Schedule access for internal and external service providers with the facility when required.
Prepare weekly/monthly summaries of work order performance for internal and external service providers.
Follow up with internal and external service providers to ensure all SLA’s are achieved.
Create on demand work orders for service delivery.
Ensure client required supporting documentation for quote and invoice submissions are provided.
Review and submit all estimates to the required approver(s) following client quote process.
Review of 3rd party invoices.
Support accruals.
Submit PO requests.
Generate required data for SLA Scorecard.
Report Intelex incidents.
Submit Comply Works requests.
Other duties as assigned.

Innovation

Advise management team of issues, concerns or noncompliance to standards.
Review internal and external reports and provide operational recommendations.
Identifies opportunities for possible efficiency and/or simplification of processes.

Data Integrity

Adheres to processes and company standards.
Maintain a database of requests to meet reporting and analysis requirements.
Report Intelex incidents.

Memorable Customer Experiences

Establish and maintains working relationships with Clients and service providers.
Review CSAT.

Knowledge & Skills

Knowledge of financial management software.
High school completion plus a specialized technical or business course.
Excellent interpersonal skills.
Strong customer-oriented skills.
Good communication skills (verbal/written).
Ability to multitask.
Analytical and problem-solving skills.
Ability to work independently.
Good computer skills, Maximo and Oracle, an asset.
Minimum of 1 year of relevant job experience.

Licenses and/or Professional Accreditation

None required.

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

Coordinate building service delivery by managing work orders, scheduling service providers, tracking service-level agreements, and supporting estimates, invoices, purchase orders, and accruals. Maintain service data and reporting, identify operational improvements, report incidents, and build effective relationships with clients and service providers.

Requirements

Requires high school completion plus a specialized technical or business course, at least one year of relevant experience, and strong interpersonal, customer service, communication, computer, multitasking, analytical, and problem-solving skills. Knowledge of financial management software is required; experience with Maximo and Oracle is an asset, and no license or professional accreditation is required.

Skills

Work Order Management
Service Coordination
Customer Service
Vendor Coordination
Scheduling
Contract and Purchase Order Alignment
SLA Monitoring
Invoice Review
Accrual Support
Data Integrity
Reporting and Analysis
Process Improvement
Communication
Multitasking
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

BGIS
Maximo
Oracle
Work Orders
Service Delivery
Facilities Services
Property Services
Service-Level Agreements
Contracts
Purchase Orders
Estimates
Invoice Review
Accruals
SLA Scorecard
Intelex
Comply Works
Client Requests
Service Providers
Data Integrity
Operational Reporting
Process Improvement
Customer Satisfaction
Financial Management Software

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