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Added 35 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 35 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burlington, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 35 mins ago
S
Lead Equipment technician
Solenis
Mississauga, ON
- Full-time
…combined company offers a comprehensive portfolio of products, services, and technologies that address critical needs in water management, cleaning, and hygiene across industries worldwide.…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Leduc, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
IF
Technicien de maintenance en véhicules lourds diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 2 hours ago
IF
Conseiller(ère) au service à la clientèle |Québec
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
…avec les clients, le suivi des demandes et la coordination des services d'entretien de…
Added 2 hours ago
IF
Technicien(ne) débutant(e) – Entretien de véhicules lourds
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 2 hours ago
IF
Business Development Manager – Enterprise Fleet Solutions / Gestionnaire du développement des affaires – Solutions de flotte d’entreprise
Impact Fulfillment Services
Montreal, QC
- Full-time
Ryder est à la recherche d’un(e) Gestionnaire du développement des affaires – Solutions de gestion de flotte (Fleet Management Solutions) afin de soutenir la croissance de nouveaux comptes…
Added 2 hours ago
IF
AZ Cross Border Truck Driver - OTR
Impact Fulfillment Services
London, ON
- Full-time
…transportation and the delivery of freight to company, supplier and/or customer locations across the Canadian and the United States…
Added 2 hours ago
IF
Commercial Driver
Impact Fulfillment Services
Woodstock, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 2 hours ago
IF
AZ Cross Border Truck Driver - Texas
Impact Fulfillment Services
London, ON
- Full-time
…for the purpose of picking up and/or delivering freight from customer, supplier and/or Company locations within U.S. and…
Added 2 hours ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 2 hours ago
IF
AZ- Cross border
Impact Fulfillment Services
Cambridge, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 2 hours ago
IF
Customer Development Manager FMS
Impact Fulfillment Services
Montreal, QC
- Full-time
Cinq (5) ans ou plus expérience de l’utilisation des systèmes CRM [Customer relationship management (Gestion des relations avec le client)], tels que Sales Force (Force de vente),…
Added 2 hours ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 2 hours ago
IF
Class 1 Driver
Impact Fulfillment Services
Sherwood Park, AB
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 2 hours ago
IF
Yard Driver - Day Shift Sunday - Wednesday
Impact Fulfillment Services
Winnipeg, MB
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 2 hours ago
IF
AZ Cross Border Truck Driver - OTR
Impact Fulfillment Services
London, ON
- Full-time
…for the purpose of picking up and/or delivering freight from customer, supplier and/or Company locations within U.S. and…
Added 2 hours ago
Outside Sales Engineer – Heat Trace, Western Canada
Spirax-Sarco Ltd.
Canada
…Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component…
Added 2 hours ago
ES
Maintenance Generalist - Toronto
Equans Services Canada & US
Toronto, ON
- Temporary
…Generalist will respond to all maintenance and building system work order requests and perform all regulatory and routine maintenance to ensure a consistent level of building performance.…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 3 hours ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Wasaga Beach, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
W
HSE Specialist II
Worley
Edmonton, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 3 hours ago
EI
Sales Representative
Eastcore Inc.
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…with customers in person, explaining Eastlink products and services, and recommending solutions that match customer needs. Daily tasks include prospecting leads, conducting product…
Added 4 hours ago
AC
Grants & Administration Coordinator
Abbotsford Community Foundation
Abbotsford, BC
- Full-time
…rely heavily on Foundant's Community Suite software and great customer relationship skills to provide excellent support and service to our donors, charitable partners, and other…

BGIS

Service Delivery Coordinator

Markham, ON, Canada

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum.
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Minimum of 1 year of relevant job experience.
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Description

The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job is also responsible for the timely resolution of all client requests pertaining to property services.

Key Duties & Responsibilities

Service Delivery

Manage work orders to completion in BGIS or client-based web application.
Facilitate alignment of client required services with contracts, schedules, and Pos.
Schedule access for internal and external service providers with the facility when required.
Prepare weekly/monthly summaries of work order performance for internal and external service providers.
Follow up with internal and external service providers to ensure all SLA’s are achieved.
Create on demand work orders for service delivery.
Ensure client required supporting documentation for quote and invoice submissions are provided.
Review and submit all estimates to the required approver(s) following client quote process.
Review of 3rd party invoices.
Support accruals.
Submit PO requests.
Generate required data for SLA Scorecard.
Report Intelex incidents.
Submit Comply Works requests.
Other duties as assigned.

Innovation

Advise management team of issues, concerns or noncompliance to standards.
Review internal and external reports and provide operational recommendations.
Identifies opportunities for possible efficiency and/or simplification of processes.

Data Integrity

Adheres to processes and company standards.
Maintain a database of requests to meet reporting and analysis requirements.
Report Intelex incidents.

Memorable Customer Experiences

Establish and maintains working relationships with Clients and service providers.
Review CSAT.

Knowledge & Skills

Knowledge of financial management software.
High school completion plus a specialized technical or business course.
Excellent interpersonal skills.
Strong customer-oriented skills.
Good communication skills (verbal/written).
Ability to multitask.
Analytical and problem-solving skills.
Ability to work independently.
Good computer skills, Maximo and Oracle, an asset.
Minimum of 1 year of relevant job experience.

Licenses and/or Professional Accreditation

None required.

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

Coordinate building service delivery by managing work orders, scheduling service providers, tracking service-level agreements, and supporting estimates, invoices, purchase orders, and accruals. Maintain service data and reporting, identify operational improvements, report incidents, and build effective relationships with clients and service providers.

Requirements

Requires high school completion plus a specialized technical or business course, at least one year of relevant experience, and strong interpersonal, customer service, communication, computer, multitasking, analytical, and problem-solving skills. Knowledge of financial management software is required; experience with Maximo and Oracle is an asset, and no license or professional accreditation is required.

Skills

Work Order Management
Service Coordination
Customer Service
Vendor Coordination
Scheduling
Contract and Purchase Order Alignment
SLA Monitoring
Invoice Review
Accrual Support
Data Integrity
Reporting and Analysis
Process Improvement
Communication
Multitasking
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

BGIS
Maximo
Oracle
Work Orders
Service Delivery
Facilities Services
Property Services
Service-Level Agreements
Contracts
Purchase Orders
Estimates
Invoice Review
Accruals
SLA Scorecard
Intelex
Comply Works
Client Requests
Service Providers
Data Integrity
Operational Reporting
Process Improvement
Customer Satisfaction
Financial Management Software

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