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Added 1 hour ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
The Customer Success Operations Analyst designs, builds and improves the processes, systems and data that help our Customer Success team run efficiently at scale. Partnering with Sales,…
Added 2 hours ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
The Customer Success Operations Analyst designs, builds and improves the processes, systems and data that help our Customer Success team run efficiently at scale. Partnering with Sales,…
Added 2 hours ago
PC
Junior Security Analyst
ProServeIT Corporation
Charlottetown, PE
- Full-time
Opening new service desk tickets or update existing tickets in order to track event handling through its lifecycle to resolution and closure.
Added 4 hours ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Coordinate Digital Collaboration work within our team and with other teams such as Emerging Platforms, Digital Communications, Service Desk, End User Compute;
Added 6 hours ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a Data Analyst at PERA, you will collect, validate, analyze, and report on data used across the organization to support business operations, strategic planning, and decision-making. This…
Added 7 hours ago
S
Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, IT Product and Enterprise Architecture, the Senior Business Analyst is responsible for supporting the development and implementation of the BC Health Workday…
Added 18 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
The IT Service Desk Analyst is part of Citco's global IT Service Delivery function, supporting internal business users and, where applicable, external clients. The analyst handles incidents…
Added 19 hours ago
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Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…
Added 20 hours ago
RV
Clinical Applications Analyst
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
This position requires direct communication with all the RDH Services teams, including the RVH Lead agency, RDH Service Desk staff, partner sites IT services desks, clinical staff,…
Added 21 hours ago
A
Ingenieur De Calcul
Actalent
Mirabel, QC
- $40 to $80 CAD / hour
- Contract
As a Stress Analyst, you perform stress analyses on primary and secondary structures as well as system installations for aerostructures and other safety-critical components. You ensure the…
Added 22 hours ago
B
Trade Desk Support Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Added 22 hours ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
IT Support Specialist / Help Desk Analyst - 0-2 years : Tier 1 tickets, account and device setup, onboarding, and documentation, learning with a dedicated mentor and a paid path to your…
Added 23 hours ago
Member IT Services - Security Support Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
The Security Support Analyst is responsible for managing secure and timely user access across enterprise applications, including provisioning and deprovisioning accounts, administering…
Added 23 hours ago
MM
Security Support Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Security Support Analyst is responsible for managing secure and timely user access across enterprise applications, including provisioning and deprovisioning accounts, administering…
Added 1 day ago
BA
Behavior Technician
Bierman Autism Centers
Ramsey, ON
- Full-time
…waives delivery fees on all DoorDash orders over $12 and reduces service fees by 10% on each…
Added 1 day ago
AE
Help Desk Analyst
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Process all AEM Ontario Help Desk requests received via email, phone calls and walk-ins;
Added 1 day ago
CU
Library Technician 2, Resource Support
Capilano University
North Vancouver, BC
- Full-time
…communicate permitted uses of resources. They participate in public service duties at the Library Services desk. Additionally, they provide backup and support for managing the media…
Added 1 day ago
BT
Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
At Buchanan Technologies, our Service Desk Analysts are the first point of contact for customers across North America and around the world. We are looking for customer-focused professionals…
Added 1 day ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
The position also emphasizes process compliance, service governance, and mentorship. The incumbent will manage and coordinate access, permissions, and licensing requests, while ensuring IT…
Added 2 days ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…improvement? Fraser Health is seeking a talented Business Systems Analyst to support the MEDITECH Expanse program within our Quality Assurance and Testing portfolio. This is an exciting…
Added 3 days ago
GO
Communications Analyst
Government of Yukon
Whitehorse, YT
- Full-time
Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.
Added 3 days ago
PS
Bilingual (French and English) Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
Bilingual (French and English) Service Support Analyst - Tier 1
Added 3 days ago
H
Technical Specialist
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Help Desk Analyst, IT Support Specialist, Service Desk Agent, or Technical Support Representative.
Added 3 days ago
K
Security Analyst - Government Site - Full Time
Kandor
Calgary, AB
- Full-time
…a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and…
Added 3 days ago
IT Application Analyst (WMS)
Canada Cartage Group of Companies
Mississauga, ON
Assist other internal teams such as the Service Desk, Infrastructure Team or EDI Team with troubleshooting and technical support of related issues.

BGIS

Systems Analyst II

Markham, ON, Canada

This is a regular, full-time position with a salary range of $75,440 - $94,300 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $75,440 - $94,300 per annum.
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 7 to 10 years progressive Infrastructure admin experience; 3 to 5 years or more, with server/storage administration, analysis, or engineering.
Posting language: English
Posted: Oct 26, 2026

Original job description

Summary

JOB DESCRIPTION

The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has spent several years managing a Windows based environment and network infrastructure, cloud IAAS, the incumbent will understand how to assess technological risk, develop and propose a plan to move the organization forward.

Key Duties & Responsibilities

Data Centre and Network Infrastructure

Design, install, monitor, maintain and support of all production and non-production data centre and network infrastructure.
Plan and perform server OS and application upgrades, bug fixes, patches, backups, restores, and management of all data centre and network infrastructure.
Develop new system and application implementation plans, risk assessments, contingency plans, and testing procedures to ensure operational reliability.
Ensure high availability and acceptable levels of performance of key production assets to support a 24x7 organization operating across multiple time zones.
Oversee administration of identity and access management to IT infrastructure and privileged information stores (file shares, SharePoint, Applications).
Setup and Maintain Linux servers, including but not limited to RHEL Linux, Oracle Linux, and Rocky Linux.

Support Desk

Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance.
Serve as the Tier 2/3 escalation point for helpdesk issues supporting global locations and coordinating with 3rd party partners as required.
Participate in the organization’s disaster recovery plan (DRP) by developing, documenting, maintaining, and regularly testing procedures to recover key production assets.
Handles escalation of problems forwarded by team members by direction/mentoring or by resolution.
Configure, help monitor and respond to incidents from our IT system monitoring tools including security event management.

Improvement Recommendations and Best Practice

Actively participate in developing and implementing strategies to innovate, improve efficiency and effectiveness of IT processes and solutions and adherence to best practices.
Functional lead for all major IT.
Maintain qualifications and continuous learning relevant to your role.
Identifies solutions to meet and continuously improve system performance and uptime. Recommends enhancements to meet new or changing system demands.
Ensures server security compliance conforms to and/or exceeds industry best practices.
Identify user experience pain points and challenges and make recommendations process/system functionality improvements.
Ensure knowledge-transfer is achieved by mentoring and training Systems Analyst I.
Utilize technical skills to assist the team with Cloud infrastructure, Azure network and infrastructure work.
Actively looks for opportunities to improve system and application efficiencies.
Leads, evaluates, determines, develops, design and actively looks for opportunities to improve and/or implement system/application efficiencies.

Documentation and Audit

Reviews system audit logs, documents and action events as required.
Conduct regular audits to ensure systems comply with policy and regulatory security and privacy requirements.
Ensure knowledge base, systems and process documentation, user guides, configuration documentation and instructional manuals are maintained by the IT team.
Develops and maintains system-related documentation to facilitate implementation and/or adoption of system changes.
Track projects and system incidents through to resolution via the IT ticket tracking system and the various IT Logs.

System Maintenance

Determines the setup, configuration and maintenance required for new and/or upgraded servers/systems/applications according to industry best practices and/or standards, and where necessary, establish database connectivity.
Performs ongoing system maintenance of servers including general server cleanup and system monitoring to ensure that sufficient disk space and memory exist to meet day-to-day needs of each office.
Perform other duties as required.

Knowledge & Skills

7 to 10 years progressive Infrastructure admin experience; 3 to 5 years or more, with server/storage administration, analysis, or engineering.
Post-Secondary education in IT or related discipline.
AWS, Microsoft Azure, and VMware certifications preferred.
Experience with Linux servers in virtualized environments.
Experience with mid to large size server operations in the cloud and on premise, including daily operations and maintenance as well as project-based work such as migrations, upgrades etc.
Experience in automation, patching, installing, configuring, upgrading, troubleshooting and managing server environments.
Proficient with Windows Server including Microsoft server products such as Active Directory with multiple domain and forests, Exchange, Certificate Services, Federation Services, System Center, IIS, SQL Server.
Working experience with configuring and managing an enterprise class SAN / cloud storage technology.
Technical expertise designing, configuring and supporting messaging related systems and technologies including SMTP, DNS, message transport and mail routing.
Ability to work effectively under pressure and manage multiple, concurrent and conflicting priorities and deadlines.
Good verbal and written communication skills (English).
Ability to think outside the box and beyond the current solution to identify new and improved solutions – can identify an idea logically, document the overall solution and the technology and successfully deliver the solution.
Ability to work independently with minimal supervision and in a team environment.
Exceptional and proven technical, analytical, organizational and time management skills.
Excellent customer service skills, with a clear understanding of customer impact and business requirement.
Extremely developed troubleshooting/problem solving skills.
Exceptionally motivated and technical individual with experience in numerous aspects of Information Technology.
Excellent ability to utilize available tools to effectively obtain results.
Ability to mentor Systems Analyst I as well as other team members through knowledge-transfer.
Superior ability to understand and incorporate new operating systems, applications, etc. from test to production environments.
Demonstrated proficiency using Windows applications.
Technical writing including documentation of procedures.

Licenses and/or Professional Accreditation

MCSE certification.
MS Azure Infrastructure certification.
VMware certification.
Linux certification.

This is a regular, full-time position with a salary range of $75,440 - $94,300 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead the design, installation, maintenance, monitoring, and support of data center, network, server, and cloud infrastructure, ensuring availability, security, and performance. Provide Tier 2/3 escalation and emergency support, lead disaster recovery and audit activities, maintain technical documentation, and improve systems and processes while mentoring junior analysts.

Requirements

Requires 7–10 years of progressive infrastructure administration experience, including 3–5 or more years in server or storage administration, analysis, or engineering, along with post-secondary education in IT or a related discipline. Candidates should have experience with Windows and Linux servers, cloud and on-premises environments, virtualization, storage, messaging systems, automation, and troubleshooting; relevant Microsoft, Azure, VMware, or Linux certifications are preferred or listed as professional accreditations.

Skills

Windows Server Administration
Linux Server Administration
Network Infrastructure
Cloud Infrastructure
Microsoft Azure
AWS
VMware
Active Directory
Server and Storage Administration
Identity and Access Management
Disaster Recovery
Security Compliance
System Monitoring
Troubleshooting
Technical Documentation
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Data Center Infrastructure
Network Infrastructure
Windows Server
RHEL Linux
Oracle Linux
Rocky Linux
AWS
Microsoft Azure
VMware
Active Directory
Exchange
Certificate Services
Federation Services
System Center
IIS
SQL Server
SAN
Cloud Storage
SMTP
DNS
Identity and Access Management
Privileged Access
Disaster Recovery Plan
Security Event Management
Server Patching
Automation
System Monitoring
Risk Assessment
MCSE Certification

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