Technical Writer
- Markham, ON, Canada
This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time
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Job details
- Pay
- This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
- Job type
- Full-time
- Apply by
- Experience
- Demonstrated knowledge which typically comes with up to 3 years’ experience.
- Posting language
- English
- Posted
Original job description
Summary
JOB DESCRIPTION
The Technical Writer leverages experience, education, and technical understanding to produce and/or document Operating Procedures for the various maintenance/operations activities in a building and related facilities and equipment. To do so, the Technical Writer will consult published maintenance standards, equipment maintenance manuals, interview maintenance practitioners, observe maintenance activities, etc. Included in Operating Procedures is an outline of maintenance schedules, references, and forms to be used as part of each maintenance activity.
The Technical Writer must have the ability to clearly articulate technical details and instructions in a written form.
Key Duties & Responsibilities
Research and Analysis
JOB DESCRIPTION
The Technical Writer leverages experience, education, and technical understanding to produce and/or document Operating Procedures for the various maintenance/operations activities in a building and related facilities and equipment. To do so, the Technical Writer will consult published maintenance standards, equipment maintenance manuals, interview maintenance practitioners, observe maintenance activities, etc. Included in Operating Procedures is an outline of maintenance schedules, references, and forms to be used as part of each maintenance activity.
The Technical Writer must have the ability to clearly articulate technical details and instructions in a written form.
Key Duties & Responsibilities
Research and Analysis
- Apply information-gathering techniques, research skills, and analysis to define, refine, and document facility maintenance processes and procedures as needed (identify opportunities for improvement, ensure internal consistency).
- Investigate and understand industry regulations and best practices to determine how improvements can be made to current facilities maintenance operating and documentation procedures.
- Manage the document control process to ensure consistent nomenclature in document names and that only current documents are available.
- Manage documentation versions and updates using version control tools.
- Ensure documentation complies with relevant industry standards and company branding.
- Develop, write, and maintain clear and concise technical documentation, including user manuals, MOPs, SOPs, and EOPS. Manage the process from inception to publication.
- Edit and proofread documents to ensure accuracy, clarity, and consistency.
- Collaborate with managers, operators, and other stakeholders to gather technical information and translate it into documentation that is easily understood by the reader.
- Participate in regular meetings with team members and stakeholders to review progress, gather updates, and align on documentation needs.
- Solid command of English in both verbal and written communication.
- Technical Writer Certificate is highly favoured.
- Must have a demonstrated understanding of building-related technical systems which could come from having a degree, diploma, or certificate related to mechanical or electrical engineering.
- Demonstrated knowledge which typically comes with up to 3 years’ experience.
- Excellent observation skills and communication skills with the ability to effectively interview maintenance team members and 3 rd party providers.
- Able to identify relevant regulations and codes.
- Ability to communicate and write in French is an asset.
- Experience creating and developing process maps.
- Ability to travel to multiple job sites.
- Highly proficient in MS Word and Visio.
- Technical Writer Certificate is highly favoured.
More about this job
Responsibilities
Research, develop, edit, and maintain clear technical documentation for building and facilities maintenance, including MOPs, SOPs, and EOPs. Gather information from standards, manuals, site observations, and stakeholders, while managing document control and ensuring procedures align with best practices and applicable regulations.
Requirements
The role calls for strong written and verbal English, knowledge of building-related technical systems, and typically up to three years of relevant experience; a Technical Writer Certificate is highly favored. Candidates should be proficient in Microsoft Word and Visio, able to interview maintenance personnel and identify relevant codes, and willing to travel to multiple job sites; French and process-mapping experience are assets.
Skills
- Technical Writing
- Research And Analysis
- Operating Procedures
- Document Control
- Version Control
- Writing And Editing
- Proofreading
- Process Mapping
- Maintenance Documentation
- Building Systems Knowledge
- Regulatory Compliance
- Interviewing
- Communication
- Microsoft Word
- Microsoft Visio
- Observation
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Trades
- Construction
- Administrative
Keywords
- Technical Writer Certificate
- Operating Procedures
- Maintenance Schedules
- Facility Maintenance
- Building Systems
- Mechanical Engineering
- Electrical Engineering
- Maintenance Standards
- Equipment Maintenance Manuals
- Standard Operating Procedures
- Method Of Procedure
- Emergency Operating Procedures
- Document Control
- Version Control
- Process Maps
- Industry Regulations
- Codes And Standards
- Microsoft Word
- Microsoft Visio
- Technical Documentation
- Document Editing
- Proofreading
- Stakeholder Collaboration
- Maintenance Operations