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Added 2 hours ago
UO
Teaching and Learning Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director, Business Operations, the Teaching and Learning Officer serves as the central coordinator for Gustavson’s teaching and learning portfolio and is the primary…
Added 4 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They…
Added 8 hours ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the delivery of high-quality, trauma-informed, and culturally safe…
Added 9 hours ago
DC
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
Comox, BC
- Full-time
…consulting design and construction contracts that support the delivery of a critical national defence infrastructure program. The role requires strong contract management, stakeholder…
Added 13 hours ago
PD
Project Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
Priestly Demolition is seeking a Project Coordinator to join our team. In this role, you will support the successful planning, coordination, and execution of demolition projects by…
Added 13 hours ago
MD
Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…establishing strong learning objectives, developing multiple delivery methods, developing content, and evaluating…
Added 13 hours ago
MD
Learning & Development Specialist - Training & Development Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience applying Microsoft Power Apps, workflows, and project management tools to enhance and coordinate employee development programs and projects.
Added 13 hours ago
V
Construction and Commissioning Lead
Vale
Canada
- Full-time
We are currently seeking a Construction & Commissioning Lead to join our Project Execution Team in Voisey’s Bay, NL.
Added 15 hours ago
LC
CS Instructor - Estimating Construction Costs (PROP 1085)
Langara College
Vancouver, BC
- Part-time
Reporting to the Program Coordinator, the Instructor is responsible for the delivery and student evaluation of the assigned course as described in the curriculum/course outline. Instructors…
Added 15 hours ago
PC
Bilingual Event Coordinator
Parkinson Canada
Montreal, QC
- $52,500 to $57,500 CAD / year
- Full-time
The Event Coordinator is responsible for organizing and managing a portfolio of peer-to-peer fundraising events, including Parkinson Canada SuperWalk, SuperMom Walk/Run, Pedaling for…
Added 15 hours ago
F
Gestionnaire de projets / Project Manager
FluksAqua
Montreal, QC
- Full-time
Reporting to the Manager - EPP Project Management for our Mining Market, the Project Manager will be responsible for planning, organizing, supervising and controlling project execution…
Added 15 hours ago
Filed Engineer
Aecon
Calgary, AB
Aecon is seeking a Field Engineer to support the delivery of a major infrastructure project in Calgary, Alberta. This site-based position provides an opportunity to play an integral role in…
Added 16 hours ago
A
Project Coordinator
Ambient
Coquitlam, BC
- Full-time
…commercial Heating, Ventilation and Air Conditioning (HVAC) project coordination. This person will receive and process orders, proactively identify opportunities to improve our service and…
Added 16 hours ago
EC
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, ON
- Full-time
The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the centre of the customer experience - managing orders from first inquiry through final…
Added 16 hours ago
D
Delivery coordinator, Project management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 16 hours ago
MM
Coordinator, Facilities Planning Projects
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Project Coordinator plans, coordinates and monitors projects related to facilities, workplace environments and corporate real estate initiatives. Acting as the central liaison among…
Added 17 hours ago
Clinical Operations Manager
Canadian Mental Health Association BC Division
Vancouver, BC
Solid project management experience, including project planning, resource, and financial management along with effective communication skills for successful project delivery.
Added 17 hours ago
HC
RAI Coordinator LTC (#2026-NON-HM-327)
Hastings County
Belleville, ON
- Full-time
Three years clinical, project leadership or management experience.
Added 17 hours ago
Content Operations Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting into the Product Content Manager, the Content Operations Coordinator is responsible for supporting the planning, organization and execution of content initiatives across APS…
Added 17 hours ago
CB
Clinical Operations Manager
CMHA BC
Vancouver, BC
- Full-time
Solid project management experience, including project planning, resource, and financial management along with effective communication skills for successful project delivery.
Added 17 hours ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Niagara Falls, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 17 hours ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Brantford, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 17 hours ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Welland, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 17 hours ago
FB
Project Coordinator
Forbes Bros. Group of Companies
Hamilton, ON
- Full-time
The Project Coordinator supports projects within the Major Projects division, initially providing planning and project coordination support during ECI, with an expected transition to field…
Added 18 hours ago
KC
Logistics Coordinator
Kadant Carmanah
Surrey, BC
- Full-time
We are seeking a motivated, detail-oriented Logistics Coordinator to join our Operations team.

BGIS

Tenant Services Coordinator

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum.
Job type: Full-time
Experience: 1-3 years of job-related experience specific to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
Posting language: English
Posted: Oct 1, 2026

Original job description

ABOUT US

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com.

OUR CULTURE

At BGIS, our culture is built on three foundational pillars:

Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve.
High Performing Teams: We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.
Unwavering Commitment to Sustainability: We conduct every action with a focus on preserving our earth.

SUMMARY

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They coordinate the resolution of tenant issues related to the delivery of tenant service projects. The Tenant service Coordinator will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees.  In this role, there is a unique opportunity to influence how employees work, and directly impact their work day.  You will work with a team of professionals delivering workplace services.  In this role, you will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On Account & expanded Operational roles
Facility Management Office roles to support accounts
Project Management roles support projects

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Workplace Support 

Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times

Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions and point person for Health Screening upon entry within the open lobby space

Assist with electronic visitor sign in when necessary

High level of confidentiality will be a must in this role.

Act as an ambassador ensuring a positive Workplace Experience and be able to communicate confidently and articulately to employees and guests with a professional/positive demeanour

Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, amenities and places of interest.

Assist with minor event planning and meeting space set ups and clean ups

Use operational knowledge of the facility to provide swift resolution of any challenges experienced by employees or guests.

Ensure workplace health and safety guidelines are followed, and report any violations or near-misses to Manager

Attend and participate in the Joint Health and Safety Committee meetings

Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.

May be required to wear a BGIS uniform or outerwear when performing duties if required such as a branded shirt

Lobby Duties 

Ensure access card is used for each Team Member ensuring no tailgating

Ensure ID badge is displayed for Team Members and Visitors

Clean/Wipe high touch point areas of lobby hourly

Floor Duties 

Identify safety hazards and maintenance issues

Assist in meeting rooms for IT connections and supplies

Technology Assistance 

Point of contact for office and technology issues

Demonstrate new technologies released in support of enhancing the workplace experience

Administer triage for meeting room technology- i.e. reset, reboot meeting room panels and lobby touch screen and/or manage escalations

Manage locker/file cabinet inventory assignment

Retrieve and respond to voicemail messages daily

Projects:

Receives, processes and validates service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required (Keep a Project Tracker spreadsheet).

Works with the Facility Managers to deliver small-scale tenant service projects; determining skills required, assisting with contractor selection and monitoring performance.

Coordinates, plans and oversees BGIS and subcontracted forces to deliver required tenant service projects within the scope of the position.

Reviews the work done by contractors, reports any discrepancies to Facility Manager and requests Purchase Orders.

Health and Safety:

Follows Company procedures to ensure safe environment, personal safety and safety of others.

Manages time & space of building activities to ensure no conflicting safety hazards.

Verifies client security requirements and ensures service providers are compliant prior to entering client space.

Communication:

Develops client project communications, including deadline notification, process updates, and scope requirements.

Analytics & Data Management:

Tracks all projects and timeline, providing regular status updates to the Facility Manager.

Tracks and reports on project totals monthly when required.

Relationship Management:

Develops and maintains effective relationships with vendors, clients and stakeholders.

Manages stakeholder requirements, scope changes, and project expectations.

KNOWLEDGE & SKILLS

High school completion plus a specialized technical or business course.

1-3 years of job-related experience specific to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.

Good client management/customer service skills.

Effective Interpersonal skills, with an emphasis on communication (verbal/written).

Knowledge of project delivery and tendering processes.

General knowledge of commercial building systems and/or construction.

Strong organisational, coordination and documentation skills with the ability to multi-task.

Ability to work independently.

Proficiency with CAD will be considered an asset.

Proficient with MS Office and email software.

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Tenant Services Coordinator supports clients by managing small-scale maintenance projects, workspace changes, and office services. They act as a primary point of contact for tenant issues and ensure a high-quality, safe, and seamless workplace experience.

Requirements

Candidates must have a high school diploma plus a specialized technical or business course and 1-3 years of relevant experience in facility management or a related field. Proficiency in MS Office and strong organizational and communication skills are required for this role.

Skills

Facility management
Customer service
Project coordination
Communication
Interpersonal skills
Documentation
Organizational skills
Multi-tasking
Commercial building systems
Construction knowledge
Project delivery
Tendering processes
MS Office
CAD
Problem solving
Health and safety

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Tenant Services
Project Coordination
Workplace Experience
Maintenance
Health and Safety
Customer Service
CAD
MS Office
Building Systems
Construction
Tendering
Vendor Management
Data Management
Stakeholder Management
Service Requests
Work Orders
Facility Infrastructure
Regulatory Compliance
Event Planning

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