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Added 2 hours ago
Office Manager
EBC Inc.
Mississauga, ON
…day, to recognizing an important milestone, organizing a team event, ensuring our common spaces are inviting, helping a visitor feel at home, or simply noticing when something could be done…
Added 3 hours ago
A
Développeur Full Stack | Full Stack Developer (C# / React)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…collaboration avec les équipes métiers et technologiques sur des solutions à fort…
Added 3 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 8 hours ago
FC
SOC Manager
FUSION CYBER GROUP
Montreal, QC
- Full-time
…experience across managed IT, network, cloud, and cybersecurity solutions, the company safeguards businesses with a financially-backed cybersecurity guarantee that supports incident…
Added 10 hours ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
As our Office Manager, you will have a critical role in ensuring the smooth operation of the station. You will assist the Director in the management of the day-to-day operations and fiscal…
Added 16 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 20 hours ago
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Executive Administrative Assistant
Popular
St. Thomas, ON
- Full-time
The Executive Administrative Assistant provides high-level administrative and operational support to the Division Manager and VI Region Division. This position plays a key role in…
Added 20 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 21 hours ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 22 hours ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
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Added 1 day ago
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IT Advanced Project Manager - ITS4
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Saint-Paul, NB · St.-Paul, NB
- Full-time
This position serves as an IT Advanced Project Manager within Minnesota IT Services (MNIT), supporting the Department of Children, Youth, and Families (DCYF). The position is responsible…
Added 1 day ago
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Account Manager, XM
Acosta
Toronto, ON
- Full-time
The Account Manager is primarily responsible for the design, management and event execution at various locations nationally including stores, events, and pop-ups. This position will require…
Added 1 day ago
S
Technology Manager
Skip
Oakville, ON
- Full-time
As a Technology Manager, you will oversee the architectural design and technical implementation of solutions built by your engineering team. We engineer for high scale and low latency,…
Added 1 day ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 1 day ago
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Middleware Specialist
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Toronto, ON
- Contract
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MD
Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
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Analytical and problem-solving skills sufficient to identify organizational challenges, evaluate options using sound judgement, and develop solutions that support effective operations
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MNJIS Director, Criminal History & Biometrics - State Prog Admin Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Manager
Added 1 day ago
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Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…and managers. The position develops comprehensive learning solutions and evaluates their impact to enhance DCYF’s employee development environment and advance equitable, accessible, and…
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APEX Accelerator Area Manager - State Program Administrator Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
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…increase government sales, and provide technical assistance and solutions to government contracting…
Added 1 day ago
RS
Building Attendant
Rundle Schools
Calgary, AB
- Full-time
…completing various other facility projects as coordinated by the Manager of…
Added 1 day ago
TU
Development Coordinator, Corporate & Foundation Relations
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…to take ownership of their work, anticipate needs, identify solutions, and contribute wherever needed to help the team succeed. If you are a proactive and resourceful team player who enjoys…
Added 1 day ago
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Sr Advisor IT Systems
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Calgary, AB
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…initiatives, optimize systems capabilities, and deliver innovative solutions that support business…
Added 1 day ago
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GIS & AIS Substation Engineer with strong Power Systems engineering capability
Kleinfelder
Calgary, AB
- Full-time
…engineers, scientists, and construction professionals providing solutions that improve our clients’ transportation, water, energy, and other private infrastructure. As a responsive,…
Added 1 day ago
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Associate Managing Editor (French Services) (On Site)
Radio-Canada
Sherbrooke, QC
- Full-time
…will work closely with and under the supervision of the Senior Manager of News and Programming. This position is based in…
Added 1 day ago
SP
Manager, Analytics and Reporting
Seneca Polytechnic
Toronto, ON · North York, ON
- Full-time
As the Manager, Analytics and Reporting, you will lead the development of data analytics, reporting, and business intelligence solutions that support enrolment management and strategic…

BGIS

Tenant Services Coordinator

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum.
Job type: Full-time
Experience: 1-3 years of job-related experience specific to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
Posting language: English
Posted: Oct 1, 2026

Original job description

ABOUT US

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com.

OUR CULTURE

At BGIS, our culture is built on three foundational pillars:

Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve.
High Performing Teams: We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.
Unwavering Commitment to Sustainability: We conduct every action with a focus on preserving our earth.

SUMMARY

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They coordinate the resolution of tenant issues related to the delivery of tenant service projects. The Tenant service Coordinator will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees.  In this role, there is a unique opportunity to influence how employees work, and directly impact their work day.  You will work with a team of professionals delivering workplace services.  In this role, you will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On Account & expanded Operational roles
Facility Management Office roles to support accounts
Project Management roles support projects

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Workplace Support 

Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times

Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions and point person for Health Screening upon entry within the open lobby space

Assist with electronic visitor sign in when necessary

High level of confidentiality will be a must in this role.

Act as an ambassador ensuring a positive Workplace Experience and be able to communicate confidently and articulately to employees and guests with a professional/positive demeanour

Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, amenities and places of interest.

Assist with minor event planning and meeting space set ups and clean ups

Use operational knowledge of the facility to provide swift resolution of any challenges experienced by employees or guests.

Ensure workplace health and safety guidelines are followed, and report any violations or near-misses to Manager

Attend and participate in the Joint Health and Safety Committee meetings

Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.

May be required to wear a BGIS uniform or outerwear when performing duties if required such as a branded shirt

Lobby Duties 

Ensure access card is used for each Team Member ensuring no tailgating

Ensure ID badge is displayed for Team Members and Visitors

Clean/Wipe high touch point areas of lobby hourly

Floor Duties 

Identify safety hazards and maintenance issues

Assist in meeting rooms for IT connections and supplies

Technology Assistance 

Point of contact for office and technology issues

Demonstrate new technologies released in support of enhancing the workplace experience

Administer triage for meeting room technology- i.e. reset, reboot meeting room panels and lobby touch screen and/or manage escalations

Manage locker/file cabinet inventory assignment

Retrieve and respond to voicemail messages daily

Projects:

Receives, processes and validates service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required (Keep a Project Tracker spreadsheet).

Works with the Facility Managers to deliver small-scale tenant service projects; determining skills required, assisting with contractor selection and monitoring performance.

Coordinates, plans and oversees BGIS and subcontracted forces to deliver required tenant service projects within the scope of the position.

Reviews the work done by contractors, reports any discrepancies to Facility Manager and requests Purchase Orders.

Health and Safety:

Follows Company procedures to ensure safe environment, personal safety and safety of others.

Manages time & space of building activities to ensure no conflicting safety hazards.

Verifies client security requirements and ensures service providers are compliant prior to entering client space.

Communication:

Develops client project communications, including deadline notification, process updates, and scope requirements.

Analytics & Data Management:

Tracks all projects and timeline, providing regular status updates to the Facility Manager.

Tracks and reports on project totals monthly when required.

Relationship Management:

Develops and maintains effective relationships with vendors, clients and stakeholders.

Manages stakeholder requirements, scope changes, and project expectations.

KNOWLEDGE & SKILLS

High school completion plus a specialized technical or business course.

1-3 years of job-related experience specific to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.

Good client management/customer service skills.

Effective Interpersonal skills, with an emphasis on communication (verbal/written).

Knowledge of project delivery and tendering processes.

General knowledge of commercial building systems and/or construction.

Strong organisational, coordination and documentation skills with the ability to multi-task.

Ability to work independently.

Proficiency with CAD will be considered an asset.

Proficient with MS Office and email software.

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Tenant Services Coordinator supports clients by managing small-scale maintenance projects, workspace changes, and office services. They act as a primary point of contact for tenant issues and ensure a high-quality, safe, and seamless workplace experience.

Requirements

Candidates must have a high school diploma plus a specialized technical or business course and 1-3 years of relevant experience in facility management or a related field. Proficiency in MS Office and strong organizational and communication skills are required for this role.

Skills

Facility management
Customer service
Project coordination
Communication
Interpersonal skills
Documentation
Organizational skills
Multi-tasking
Commercial building systems
Construction knowledge
Project delivery
Tendering processes
MS Office
CAD
Problem solving
Health and safety

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Tenant Services
Project Coordination
Workplace Experience
Maintenance
Health and Safety
Customer Service
CAD
MS Office
Building Systems
Construction
Tendering
Vendor Management
Data Management
Stakeholder Management
Service Requests
Work Orders
Facility Infrastructure
Regulatory Compliance
Event Planning

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