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Added 15 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They…
Added 16 hours ago
L
Project Coordinator, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We are seeking a skilled and experienced Heavy Civil Project Coordinator to manage and oversee all aspects of our ongoing heavy civil construction projects. In this role, you will be…
Added 1 day ago
V
Maintenance Technician - Industrial Electrician
Vale
Canada
- Full-time
We are currently seeking a Maintenance Technician – Industrial Electrician to join our Utilities Maintenance Team in Voisey’s Bay, Labrador, a fly-in fly-out operation.
Added 1 day ago
Filed Engineer
Aecon
Calgary, AB
…proudly serves public and private sector clients through its Construction and Concessions…
Added 1 day ago
S
Technical Coordinator (Civil Engineering profiles) – ALTO project/Cadence
SYSTRA
Montreal, QC
- Full-time
The Multidisciplinary Technical Coordinator is responsible for coordinating the technical development and interface management of a defined Sector of the Alto project across multiple civil…
Added 1 day ago
S
Station Design Coordinator
SYSTRA
Montreal, QC
- Full-time
Reporting to the Stations Design Manager, the Station Design Coordinator supports the technical coordination and design governance of assigned station projects. The role is responsible for…
Added 1 day ago
S
Civil Designer – Civil 3D proficient
SYSTRA
Toronto, ON
- Full-time
Develop and maintain Civil 3D models for grading, drainage, utilities, earthworks, roadways, parking areas, and site servicing.
Added 1 day ago
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Health & Safety Manager
PURIS
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
…Health & Safety Manager directly supervises the Health & Safety Coordinator. They work closely with the Operations, Construction, and Project Managers to provide safety leadership and input…
Added 2 days ago
RH
Inside Sales Coordinator
RHK Hydraulic Cylinder Services Inc.
AB · Edmonton, AB
- Full-time
…clientele spanning multiple industries such as oil and gas, construction, agriculture, heavy machinery, forestry, mining, transportation, and…
Added 2 days ago
CO
Project Coordinator
City of Surrey
Surrey, BC
- $50.9 to $57.67 CAD / hour
- Full-time
…Engineering Capital Program, including water, sewer, drainage utilities, district energy, and transportation…
Added 2 days ago
MC
Facilities Coordination Project Manager
MatchBox Consulting Group
Surrey, BC
- Contract
Industry: Utilities / Facilities Management / Operations
Added 2 days ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
Oversee building maintenance, contractor management, repairs, security, utilities, and facility improvement projects.
Added 3 days ago
Capital Program Support Coordinator
Government of Alberta
AB
The Capital Program Support Coordinator works collaboratively with various project teams (planning and project management), senior leadership, corporate finance, as well as with other…
Added 3 days ago
LS
CIVIL CONSTRUCTION PROJECT MANAGER
Landmark Solutions
Salmon Arm, BC
- Full-time
Landmark Solutions Ltd. (Landmark) is growing, and we’re looking for a Civil Construction Project Manager to help build what comes next. Join a team that values practical expertise, fresh…
Added 3 days ago
LS
LEAD ESTIMATOR
Landmark Solutions
Salmon Arm, BC
- Full-time
…we expand. This is a working leadership role for a practical construction professional who understands how projects are built and can develop the capabilities of others. Our portfolio…
Added 3 days ago
TC
Director of Sales and Marketing
Terex Corporation
Calgary, AB · Olds, AB · Vancouver, BC · BC · Sudbury, ON · ON · QC · CA-AB Olds
- Full-time
…essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong…
Added 3 days ago
AG
Surveyor, Earthworks
Artemis Gold - Blackwater Project
BC
- Temporary
Reporting to the Project Engineer and Project Coordinator, the Surveyor, Earthworks conducts activities related to Capital Projects - Earthworks department survey functions, providing…
Added 3 days ago
A
Geotechnical Technical Coordinator
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
Reporting to the Geotechnical & Foundations Technical Lead, the Geotechnical Technical Coordinator will coordinate geotechnical design inputs, investigations, technical reviews,…
Added 3 days ago
S
Junior Project Manager - Engineering & Construction
SECURE
Calgary, AB
- Other
This role offers a combination of office-based project coordination and approximately 10% field travel to operating and construction sites across Alberta, British Columbia, Saskatchewan and…
Added 3 days ago
A
Geotechnical Technical Coordinator
ACCIONA
ON · Ontario, Canada
- Full-time
Reporting to the Geotechnical & Foundations Technical Lead, the Geotechnical Technical Coordinator will coordinate geotechnical design inputs, investigations, technical reviews,…
Added 3 days ago
PL
Project Coordinator
Philson Ltd.
Fredericton, NB
- Full-time
As a Project Coordinator you would primarily be responsible for working in conjunction with Field Supervisors and Project Managers on Heavy Civil construction projects that typically range…
Added 3 days ago
TR
Geotechnical Technical Coordinator
Trillium Rail Partners
Mississauga, ON
- Full-time
Reporting to the Geotechnical & Foundations Technical Lead, the Geotechnical Technical Coordinator will coordinate geotechnical design inputs, investigations, technical reviews,…
Added 3 days ago
Coordinator, Construction Services
Defence Construction Canada
NT · NWT, Yellowknife_, Northwest Territories
As Coordinator, Construction Services, you will play a key role in delivering complex construction projects, working closely with contractors, consultants and Client-Partners to keep work…
Added 4 days ago
SC
Civil Designer – Civil 3D proficient
SYSTRA Canada
Toronto, ON
- Full-time
Develop and maintain Civil 3D models for grading, drainage, utilities, earthworks, roadways, parking areas, and site servicing.
Added 4 days ago
S
Civil Designer - Civil 3D proficient
SYSTRA
Toronto, ON
- Full-time
Develop and maintain Civil 3D models for grading, drainage, utilities, earthworks, roadways, parking areas, and site servicing.

BGIS

Tenant Services Coordinator

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum.
Job type: Full-time
Experience: 1-3 years of job-related experience specific to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
Posting language: English
Posted: Oct 1, 2026

Original job description

ABOUT US

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com.

OUR CULTURE

At BGIS, our culture is built on three foundational pillars:

Culture of Care: We deeply care for each other, our clients, partners, and the communities we serve.
High Performing Teams: We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.
Unwavering Commitment to Sustainability: We conduct every action with a focus on preserving our earth.

SUMMARY

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They coordinate the resolution of tenant issues related to the delivery of tenant service projects. The Tenant service Coordinator will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees.  In this role, there is a unique opportunity to influence how employees work, and directly impact their work day.  You will work with a team of professionals delivering workplace services.  In this role, you will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On Account & expanded Operational roles
Facility Management Office roles to support accounts
Project Management roles support projects

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Workplace Support 

Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times

Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions and point person for Health Screening upon entry within the open lobby space

Assist with electronic visitor sign in when necessary

High level of confidentiality will be a must in this role.

Act as an ambassador ensuring a positive Workplace Experience and be able to communicate confidently and articulately to employees and guests with a professional/positive demeanour

Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, amenities and places of interest.

Assist with minor event planning and meeting space set ups and clean ups

Use operational knowledge of the facility to provide swift resolution of any challenges experienced by employees or guests.

Ensure workplace health and safety guidelines are followed, and report any violations or near-misses to Manager

Attend and participate in the Joint Health and Safety Committee meetings

Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.

May be required to wear a BGIS uniform or outerwear when performing duties if required such as a branded shirt

Lobby Duties 

Ensure access card is used for each Team Member ensuring no tailgating

Ensure ID badge is displayed for Team Members and Visitors

Clean/Wipe high touch point areas of lobby hourly

Floor Duties 

Identify safety hazards and maintenance issues

Assist in meeting rooms for IT connections and supplies

Technology Assistance 

Point of contact for office and technology issues

Demonstrate new technologies released in support of enhancing the workplace experience

Administer triage for meeting room technology- i.e. reset, reboot meeting room panels and lobby touch screen and/or manage escalations

Manage locker/file cabinet inventory assignment

Retrieve and respond to voicemail messages daily

Projects:

Receives, processes and validates service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required (Keep a Project Tracker spreadsheet).

Works with the Facility Managers to deliver small-scale tenant service projects; determining skills required, assisting with contractor selection and monitoring performance.

Coordinates, plans and oversees BGIS and subcontracted forces to deliver required tenant service projects within the scope of the position.

Reviews the work done by contractors, reports any discrepancies to Facility Manager and requests Purchase Orders.

Health and Safety:

Follows Company procedures to ensure safe environment, personal safety and safety of others.

Manages time & space of building activities to ensure no conflicting safety hazards.

Verifies client security requirements and ensures service providers are compliant prior to entering client space.

Communication:

Develops client project communications, including deadline notification, process updates, and scope requirements.

Analytics & Data Management:

Tracks all projects and timeline, providing regular status updates to the Facility Manager.

Tracks and reports on project totals monthly when required.

Relationship Management:

Develops and maintains effective relationships with vendors, clients and stakeholders.

Manages stakeholder requirements, scope changes, and project expectations.

KNOWLEDGE & SKILLS

High school completion plus a specialized technical or business course.

1-3 years of job-related experience specific to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.

Good client management/customer service skills.

Effective Interpersonal skills, with an emphasis on communication (verbal/written).

Knowledge of project delivery and tendering processes.

General knowledge of commercial building systems and/or construction.

Strong organisational, coordination and documentation skills with the ability to multi-task.

Ability to work independently.

Proficiency with CAD will be considered an asset.

Proficient with MS Office and email software.

This is a regular, full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Tenant Services Coordinator supports clients by managing small-scale maintenance projects, workspace changes, and office services. They act as a primary point of contact for tenant issues and ensure a high-quality, safe, and seamless workplace experience.

Requirements

Candidates must have a high school diploma plus a specialized technical or business course and 1-3 years of relevant experience in facility management or a related field. Proficiency in MS Office and strong organizational and communication skills are required for this role.

Skills

Facility management
Customer service
Project coordination
Communication
Interpersonal skills
Documentation
Organizational skills
Multi-tasking
Commercial building systems
Construction knowledge
Project delivery
Tendering processes
MS Office
CAD
Problem solving
Health and safety

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Tenant Services
Project Coordination
Workplace Experience
Maintenance
Health and Safety
Customer Service
CAD
MS Office
Building Systems
Construction
Tendering
Vendor Management
Data Management
Stakeholder Management
Service Requests
Work Orders
Facility Infrastructure
Regulatory Compliance
Event Planning

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