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Added 20 mins ago
Admin/Office Coordinator/Scheduler
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Inforce Specialist, Branch Office Coordinator, 12-month contract
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Client Care Coordinator | RN or RPN
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Clinical Trial Research Coordinator
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BGIS

Utility Coordinator

Markham, ON, Canada

Pay: This is a contract, full-time position with a salary range of $47,118 - $58,897 per annum.
Job type: Full-time
Apply by: Oct 23, 2026
Experience: Experience: 1–3 years in a utility billing, energy reporting, or a similar administrative role.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Summary

JOB DESCRIPTION

The Utility Coordinator plays a critical administrative and coordination role in the day-to-day management of client utility accounts and energy reporting activities. As part of the Utility Management & Insights team, this position ensures smooth communication between BGIS stakeholders, external utility vendors, and the client. This position contributes to regulatory compliance, effective energy management, and improved risk mitigation for utility disruptions.

Key Duties & Responsibilities

Utility Account Administration

Coordinate setup, closure, and transition of utility accounts, including account name, mailing address.
Account setup and enrollment for e-billing and data delivery in all applicable platforms, including activities that support a smooth process.
New vendor and pay-site requests, including all supporting activities.
Act as liaison between clients, utility vendors, facility management teams, finance teams, and project stakeholders and etc.
Maintain account tracking tools and ensure utility accounts are correctly identified.
Monitor and manage vendor notices and routine communications, including disconnection warnings and account status changes.
Work with the utility payment team and adjust accounts to streamline payments and improve bill cycle time.

Communication & Stakeholder Coordination

Serve as the primary point of contact for utility-related inquiries from the client and internal BGIS teams.
Proactively triage and manage disconnection events and utility escalations, coordinating rapid resolution with internal teams and vendors.
Coordinate meter appointments, vendor access, and ad hoc data requests.
Ensure proper documentation and communication of all changes in account status or responsibilities.

Reporting & Compliance Support

Assist in the preparation and delivery of utility-related reports, including usage summaries, cost trends, and GHG outputs.
Support compliance with mandatory reporting programs, helping to compile necessary data and documentation.
Provide information for internal audits, client requests, and project measurement & verification (M&V) needs.
Track and assist in reporting on special initiatives.

Utility Data Validation – Supporting Role

Participate in data validation activities during peak workload periods or to support coverage gaps.
Populate and maintain utility validation correction logs.
Flag potential data discrepancies for follow-up by utility analysts or specialists.

Knowledge & Skills

Education: Minimum requirement of a college diploma or university degree in a relevant field.
Experience: 1–3 years in a utility billing, energy reporting, or a similar administrative role.
Strong critical thinking and problem-solving skills with a proactive, solutions-oriented mindset.
Demonstrated ability to take ownership of tasks, manage administrative processes, and coordinate multi-step activities across teams.
Exceptional attention to detail and analytical accuracy in reviewing utility data and resolving discrepancies.
Strong verbal and written communication skills; able to clearly articulate utility-related issues and collaborate across stakeholders.
Proficiency in Microsoft Excel; quick to learn and adapt to proprietary systems and databases.
Exposure to utility pricing structures, energy units (kWh, m³, GJ), and standard energy reporting practices.
Knowledge of Canadian utility regulations and mandatory reporting requirements (e.g., EWRB) is considered an asset.
Ability to work independently and collaboratively across departments.

Requirements

Other Requirements

No specific licenses or professional accreditations required.

This is a contract, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Coordinate utility account setup, closure, transitions, vendor communications, payments, and resolution of service disruptions while serving as a liaison among clients and internal and external stakeholders. Support utility reporting, regulatory compliance, audits, measurement and verification, and utility data validation.

Requirements

Requires a college diploma or university degree in a relevant field and 1–3 years of experience in utility billing, energy reporting, or a similar administrative role. Candidates should have strong analytical, communication, coordination, and problem-solving skills, proficiency in Microsoft Excel, and familiarity with utility pricing, energy units, and reporting practices; Canadian utility regulations are an asset.

Skills

Utility Account Administration
Utility Billing
Energy Reporting
Stakeholder Coordination
Vendor Management
Utility Data Validation
Data Analysis
Regulatory Compliance
Audit Support
Project Measurement and Verification
Microsoft Excel
Problem-Solving
Attention to Detail
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Utility Account Administration
Utility Billing
Energy Reporting
Utility Management
Utility Vendors
E-Billing
Data Delivery
Vendor and Pay-Site Requests
Utility Account Tracking
Disconnection Warnings
Utility Payments
Usage Summaries
Cost Trends
Greenhouse Gas Reporting
Regulatory Compliance
Mandatory Reporting
Internal Audits
Measurement and Verification
Utility Data Validation
Correction Logs
Utility Pricing Structures
Energy Units
Kilowatt-Hours
Cubic Metres
Gigajoules
Microsoft Excel
Canadian Utility Regulations
EWRB

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