Jobs in Canada

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Added 1 day ago
TR
Product Manager
Thomson Reuters Holdings Inc.
Toronto, ON
- Full-time
- Hybrid
Thomson Reuters is seeking a dynamic Product Manager to drive the development and commercialization of innovative analytical solutions, ensuring alignment with customer needs and strategic…
Added 1 day ago
TR
Senior Product Manager
Thomson Reuters Holdings Inc.
Toronto, ON
- Full-time
- Hybrid
The Senior Product Manager owns the vision, direction, and priorities for a larger, more complex, or strategic product or group of products, managing the full product lifecycle from…
Added 1 day ago
Marketing - Senior Marketing Manager
Real Food for Real Kids
Toronto, ON
Direct Reports: Marketing & Communications Manager
Added 1 day ago
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Event Coordinator
Hornblower
Toronto, ON
- Temporary
Minimum of 2 years of previous customer service experience and 1-year of hospitality experience required · Must possess a service orientation – actively looking for ways to help others
Added 1 day ago
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Utility Program Lead
BGIS
Toronto, ON
- Full-time
The Utility Program Lead supports the successful delivery and continuous improvement of utility management services by leading client transitions, coordinating cross-functional projects,…
Added 1 day ago
Admin & General - Manager
Denny's Canada
Coquitlam, BC
As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count…
Added 1 day ago
I
Research and Development Technician
Intersand
Boucherville, QC
- Full-time
- On-site
Reporting to the R&D Manager, the Research and Development Technician conducts and documents tests to evaluate new raw materials, formulations, and process technologies for both traditional…
Added 1 day ago
RC
Program Manager - IT III
Randstad Canada
Toronto, ON
- $57.65 to $64.2 CAD / hour
- Contract
Work Arrangement: Hybrid (3 days per week on-site: Tuesday, Wednesday, Thursday anchor days)
Added 1 day ago
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Manager, Annual Giving
IWK Foundation
Halifax, NS
- Full-time
The IWK Foundation offers a flexible hybrid work model with a minimum of two in-office days per week
Added 1 day ago
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Sr Operations Manager
GCL Environmental Ltd.
Calgary, AB
- Full-time
Will help design and build a client and program aligned delivery structure, including a Delivery Manager role positioned alongside existing senior leads to strengthen day to day support,…
Added 1 day ago
RM
Volunteer & Community Engagement Specialist
Ronald McDonald House BC and Yukon
Vancouver, BC
- $55,000 to $65,000 CAD / year
Maintain accurate volunteer records, participation data, and program metrics.
Added 1 day ago
Operations Manager
United Services Group
Brampton, ON
The Branch Partner Manager (BPM) will report to the Regional Partner Manager (RPM). The BPM’s focus is to be a key liaison between United and the Partners within the specified regions. This…
Added 1 day ago
WC
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
- $55,000 to $65,000 CAD / year
Take advantage of our generous RRSP matching program after one year.
Added 1 day ago
BT
National Director, Information Technology
Breakthrough T1D
ON
- Full-time
…enterprise applications, infrastructure, digital platforms, data and analytics, cybersecurity, service delivery and technology-enabled…
Added 1 day ago
BT
Director Leadership Giving, Western Canada
Breakthrough T1D
Vancouver, BC
- Full-time
A Valid Driver’s License and access to a personal vehicle is required; Must reside in the Greater Vancouver area
Added 1 day ago
LF
Dealer Development Manager, SecureDrive (Business Development/Sales) - Ottawa
LGM Financial Services Inc.
Ottawa, ON
- Full-time
As a Dealer Development Manager for Ottawa, you will own a high-potential territory and be the face of LGM and SecureDrive with auto dealers in the province. This is a pure business…
Added 1 day ago
BT
Director of Leadership Giving - Western Canada
Breakthrough T1D Canada | Percée DT1
BC
- $90,000 to $120,000 CAD / year
- Full-time
A Valid Driver’s License and access to a personal vehicle is required; Must reside in the Greater Vancouver area
Added 1 day ago
BR
Office Operations Coordinator
BluPlanet Recycling Inc
Calgary, AB
- $55,000 to $65,000 CAD / year
- Full-time
Reports To: Senior Business Development Manager
Added 1 day ago
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Manager, Annual Giving
Kittiwake
Dartmouth, NS
- $75,000 to $85,000 CAD / year
- Full-time
Lead the monthly giving program, including acquisition, conversion, upgrades, and retention
Added 1 day ago
TT
Director of Sales - Retail SaaS Vertical
Tech Talent International
Toronto, ON
- $150,000 to $160,000 CAD / year
Reporting directly to the General Manager, the Vice President of Sales will be pivotal in establishing a world-class, customer-focused enterprise sales organization. This role demands…
Added 1 day ago
TT
Sales Director - Retail SaaS
Tech Talent International
Toronto, ON
- $150,000 to $160,000 CAD / year
Reporting directly to the General Manager, the Sales Director will be pivotal in establishing a world-class, customer-focused enterprise sales organization which will be focusing on the…
Added 1 day ago
UC
Branch Manager - UniFirst Canada
UniFirst Corporation
ON
- Full-time
At UniFirst, leadership is rooted in service to our customers, our Team Partners, and our communities. As Branch Manager, you'll report to the Division Director of Operations and lead…
Added 1 day ago
JP
Research Integrity Specialist
JMIR Publications Inc
Toronto, ON
- Full-time
Reporting to the Research Integrity Manager, you will assist in ensuring the integrity and ethical conduct of research accepted, processed, or published by JMIR Publications. You will…
Added 1 day ago
WA
2026-178 Registered Nurse - Community Mental Health and Addictions
Weeneebayko Area Health Authority
Moosonee, ON
- Full-time
Eligible for WAHA Sign-on Bonus (up to $15,000), Employee Referral Bonus (up to $5,500) & Retention Program
Added 1 day ago
WA
2026-274 Clinical Informatics Specialist
Weeneebayko Area Health Authority
Moose Factory, ON
- Full-time
Support quality improvement and patient safety initiatives through data-driven insights

BGIS

Utility Program Lead

Toronto, ON, Canada

Full-time

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

SUMMARY

The Utility Program Lead supports the successful delivery and continuous improvement of utility management services by leading client transitions, coordinating cross-functional projects, and managing client reporting and governance activities. The role converts service requirements, utility information, operational inputs, and stakeholder commitments into clear plans, accountable actions, timely deliverables, and decision-ready reporting. Working across Utility Operations, Utility Processing and Payments, Energy Services, account teams, finance, technology, clients, and third-party providers, the Utility Program Lead helps ensure that utility programs are organized, risks and dependencies are visible, and commitments are completed to the required quality and schedule.

KEY DUTIES & RESPONSIBILITIES

Client Transition & Mobilization

Leads or coordinates the utility workstream for new client transitions, expansions, contract renewals, and material service changes.
Develops and maintains transition plans, milestones, responsibility matrices, data and document requirements, risks, dependencies, and readiness criteria.
Coordinates the collection, review, and handoff of property, account, meter, supplier, billing, authorization, historical consumption, reporting, and payment information required for service commencement.
Works with internal teams, client representatives, incumbents, utility providers, and third parties to resolve information gaps and advance account setup, data access, system configuration, reporting, and operating readiness.
Coordinates stabilization activities following go-live, including issue tracking, backlog visibility, ownership confirmation, escalation, and transition closeout.

Project & Program Management

Manages assigned utility initiatives from definition through implementation and closeout, including scope, work plans, schedules, actions, decisions, risks, dependencies, and status reporting.
Facilitates project and governance meetings; develops agendas and decision requests; records actions, owners, and due dates; and follows through to completion.
Coordinates cross-functional contributions from utility operations, payment, finance, energy, reporting, technology, procurement, account teams, and other subject-matter experts.
Identifies schedule, scope, resource, data, financial, and service-delivery risks and escalates unresolved issues with a clear summary and recommended path forward.
Supports the implementation of new tools, workflows, reporting products, and process improvements by documenting requirements, coordinating testing and user feedback, and tracking implementation readiness.

Client Reporting & Governance

Coordinates recurring client reporting, governance packages, and executive updates to ensure deliverables are accurate, consistent, complete, and issued on schedule.
Consolidates utility performance information, data-quality matters, operational issues, commitments, project status, financial or consumption variances, and improvement activities into clear client-ready reporting.
Maintains integrated action, issue, decision, risk, and opportunity registers and ensures reporting clearly identifies accountability, timing, blockers, and required decisions.
Works with utility specialists, analysts, managers, and account teams to validate source information and convert detailed findings into concise, decision-useful narratives.
Tracks client questions, requests, and commitments and coordinates timely, documented responses and closure.

Service Coordination & Continuous Improvement

Supports consistent utility service delivery by maintaining current process documentation, reporting calendars, stakeholder lists, governance routines, and program records.
Identifies recurring coordination, reporting, or workflow gaps and recommends practical improvements, standardization, automation, or clearer ownership.
Supports development of templates, transition protocols, reporting standards, quality controls, and reusable project-management practices across clients.
Provides coverage and coordination support for priority client issues, service escalations, and time-sensitive deliverables as assigned.
Other duties as assigned.

KNOWLEDGE & SKILLS

College diploma or university degree in business administration, project management, accounting, energy, engineering technology, data analytics, or a related field.
5 to 7 years of relevant experience in utility management, project or program coordination, client reporting, transitions, professional services, finance operations, or a comparable service environment.
Demonstrated project management capability, including development and maintenance of work plans, schedules, action and decision logs, risk and issue registers, and executive status reporting.
Strong written communication and synthesis skills, with the ability to convert complex operational, financial, technical, and client inputs into clear reports, presentations, meeting materials, and decision documents.
Ability to coordinate multiple concurrent priorities and obtain timely contributions from cross-functional stakeholders without relying on direct authority.
Strong client-service orientation and ability to build effective relationships with client representatives, account teams, utility providers, and internal subject-matter experts.
Highly organized, detail-oriented, and persistent in following commitments through to completion while exercising sound judgment regarding escalation.
Advanced proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and SharePoint, with the ability to quickly learn proprietary utility, finance, reporting, and workflow systems.
Working knowledge of utility accounts, invoices, consumption and cost data, account setup and closure, reporting cycles, payment processes, and common utility service risks is preferred.
Knowledge of utility tariffs, energy units, budgeting and forecasting, data validation, and utility information systems is an asset.

Licenses and/or Professional Accreditation

Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or comparable project-management training is an asset.
Certified Energy Manager (CEM), Certified Measurement & Verification Professional (CMVP), or other relevant utility or energy accreditation is an asset.

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Utility Program Lead at BGIS will lead utility client transitions, manage project plans and risks, coordinate cross-functional teams, and prepare client reports and governance updates. The role also tracks commitments and recommends process improvements.

Requirements

Candidates need a college diploma or university degree in a related field and 5 to 7 years of relevant experience. Strong project management, written communication, and client-service skills are required, along with advanced Microsoft Office proficiency.

Skills

Project management
Program coordination
Transition planning
Client reporting
Governance reporting
Risk and issue management
Stakeholder management
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft Teams
SharePoint
Utility accounts and invoices
Utility tariffs
Budgeting and forecasting
Data validation
Process improvement
Written communication
Meeting facilitation

Keywords

utility management
project management
program coordination
client reporting
transition management
governance
Microsoft Excel
PowerPoint
SharePoint
Teams
risk management
stakeholder management
utility billing
energy management
PMP
CAPM
facility management
BGIS

Seniority

Mid level

Tools

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft Teams
SharePoint

Languages

English

Fields of study

Business administration
Project management
Accounting
Energy
Engineering technology

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Work requirements

Jobs in Canada