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Added 18 days ago
Manager, business development
FOP Consultants
QC
segment, FOP CONSULTANTS is currently looking for a business development manager motivated to
Added 18 days ago
Manager, business development
FOP Consultants
QC
…CONSULTANTS is currently looking for a business development manager motivated to achieve its objectives. Passionate about the in the Information Technology and Communications segment, the…
Added 18 days ago
Project manager,IT
FOP Consultants
QC
Bachelor's or Master's degree in computer science, computer engineering, administration (information technology), information systems management or other related discipline;
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Engineer/Project Manager, system embeed.
FOP Consultants
QC
Collaborate with other stakeholders (engineers, project manager, etc.) for the execution and monitoring of development;
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FOP Consultants
QC
In order to meet the needs of its clients in the Cosmetic sector, FOP CONSULTANTS is looking for electrical engineering consultants motivated to carry out mandates. The main missions would…
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Project engineer.
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QC
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Engineer/Project Manager, operational excellence.
FOP Consultants
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Bachelor's or Master's degree in engineering (industrial, mechanical, automation, electrical), operations management, or any other related discipline;
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Engineer/Project Manager, building.
FOP Consultants
QC
Bachelor's or master's degree in engineering (mechanical, building mechanics, electrical) or any other related discipline;
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Engineer/Project Manager, automation.
FOP Consultants
QC
In order to meet the needs of its clients in the Cosmetic sector, FOP CONSULTANTS is looking for engineer/ project manager automation consultants motivated to carry out mandates. The main…
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Engineer/Project Manager, maintenance.
FOP Consultants
QC
Ensure the coordination of maintenance activities with the departments involved (production, engineering, quality assurance);
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Manager, business development
FOP Consultants
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…CONSULTANTS is currently looking for a business development manager motivated to achieve its objectives. Passionate about the pharmaceutical and biopharmaceutical segment, the main missions…
Added 18 days ago
Engineer/Project Manager, building.
FOP Consultants
QC
Bachelor's or master's degree in engineering (mechanical, building mechanics, electrical) or any other related discipline;
Added 18 days ago
Engineer/Project Manager, automation.
FOP Consultants
QC
In order to meet the needs of its clients in the Agri–Food sector, FOP CONSULTANTS is looking for engineer/ project manager automation consultants motivated to carry out mandates. The main…
Added 18 days ago
Engineer/Project Manager, maintenance.
FOP Consultants
QC
Ensure the coordination of maintenance activities with the departments involved (production, engineering, quality assurance);
Added 18 days ago
Engineer/Project Manager, operational excellence.
FOP Consultants
QC
Bachelor's or Master's degree in engineering (industrial, mechanical, automation, electrical), operations management, or any other related discipline;
Added 18 days ago
Engineer/Project Manager, electrical.
FOP Consultants
QC
In order to meet the needs of its clients in the Agri–Food sector, FOP CONSULTANTS is looking for electrical engineering consultants motivated to carry out mandates. The main missions would…
Added 18 days ago
Manager, business development
FOP Consultants
QC
…CONSULTANTS is currently looking for a business development manager motivated to achieve its objectives. Passionate about the medical devices segment, the main missions would be to approach…
Added 18 days ago
Specialist/Project Manager, regulatory affairs
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QC
Bachelor’s or Master’s degree in sciences (Medical Technology, Chemistry, Biochemistry, Pharmacology, etc), in biomedical engineering or any other related discipline;
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Specialist/Project Manager, quality assurance
FOP Consultants
QC
Bachelor's or Master's degree in science (medical technology, chemistry, biochemistry, etc.) engineering (biomedical; biomechanics, mechanics, physics) or any other related discipline;
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Project engineer.
FOP Consultants
QC
…sector, FOP CONSULTANTS is looking for project engineer/project manager consultants motivated to carry out mandates. The main missions would be to coordinate the various stages of the life…
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Engineer/Project Manager, R&D.
FOP Consultants
QC
Bachelor's or Master's degree in Food Science and Technology, Food Engineering, Chemical Engineering, Chemistry or another relevant field;
Added 18 days ago
Engineer/Project Manager, R&D.
FOP Consultants
QC
…devices and collaborate on any project related to biomedical…
Added 18 days ago
Engineer/Project Manager, biomedical
FOP Consultants
QC
In order to meet the needs of our customers in the Medical Devices sectors, FOP CONSULTANTS is looking for biomedical engineering consultants to carry out various mandates. The main…
Added 18 days ago
Engineer/Project Manager, serialization.
FOP Consultants
QC
…sectors, FOP CONSULTANTS is looking for serialization project manager consultants motivated to carry out mandates. The main missions would be to manage the serialization projects of systems…
Added 18 days ago
Engineer/Project Manager, electrical.
FOP Consultants
QC
In order to meet the needs of its clients in the (Bio)Pharmaceutical sector, FOP CONSULTANTS is looking for electrical engineering consultants motivated to carry out mandates. The main…

BGIS

Utility Program Lead

Toronto, ON, Canada

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

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Job details

Posting language: English
Posted: Oct 13, 2026

Original job description

SUMMARY

The Utility Program Lead supports the successful delivery and continuous improvement of utility management services by leading client transitions, coordinating cross-functional projects, and managing client reporting and governance activities. The role converts service requirements, utility information, operational inputs, and stakeholder commitments into clear plans, accountable actions, timely deliverables, and decision-ready reporting. Working across Utility Operations, Utility Processing and Payments, Energy Services, account teams, finance, technology, clients, and third-party providers, the Utility Program Lead helps ensure that utility programs are organized, risks and dependencies are visible, and commitments are completed to the required quality and schedule.

KEY DUTIES & RESPONSIBILITIES

Client Transition & Mobilization

Leads or coordinates the utility workstream for new client transitions, expansions, contract renewals, and material service changes.
Develops and maintains transition plans, milestones, responsibility matrices, data and document requirements, risks, dependencies, and readiness criteria.
Coordinates the collection, review, and handoff of property, account, meter, supplier, billing, authorization, historical consumption, reporting, and payment information required for service commencement.
Works with internal teams, client representatives, incumbents, utility providers, and third parties to resolve information gaps and advance account setup, data access, system configuration, reporting, and operating readiness.
Coordinates stabilization activities following go-live, including issue tracking, backlog visibility, ownership confirmation, escalation, and transition closeout.

Project & Program Management

Manages assigned utility initiatives from definition through implementation and closeout, including scope, work plans, schedules, actions, decisions, risks, dependencies, and status reporting.
Facilitates project and governance meetings; develops agendas and decision requests; records actions, owners, and due dates; and follows through to completion.
Coordinates cross-functional contributions from utility operations, payment, finance, energy, reporting, technology, procurement, account teams, and other subject-matter experts.
Identifies schedule, scope, resource, data, financial, and service-delivery risks and escalates unresolved issues with a clear summary and recommended path forward.
Supports the implementation of new tools, workflows, reporting products, and process improvements by documenting requirements, coordinating testing and user feedback, and tracking implementation readiness.

Client Reporting & Governance

Coordinates recurring client reporting, governance packages, and executive updates to ensure deliverables are accurate, consistent, complete, and issued on schedule.
Consolidates utility performance information, data-quality matters, operational issues, commitments, project status, financial or consumption variances, and improvement activities into clear client-ready reporting.
Maintains integrated action, issue, decision, risk, and opportunity registers and ensures reporting clearly identifies accountability, timing, blockers, and required decisions.
Works with utility specialists, analysts, managers, and account teams to validate source information and convert detailed findings into concise, decision-useful narratives.
Tracks client questions, requests, and commitments and coordinates timely, documented responses and closure.

Service Coordination & Continuous Improvement

Supports consistent utility service delivery by maintaining current process documentation, reporting calendars, stakeholder lists, governance routines, and program records.
Identifies recurring coordination, reporting, or workflow gaps and recommends practical improvements, standardization, automation, or clearer ownership.
Supports development of templates, transition protocols, reporting standards, quality controls, and reusable project-management practices across clients.
Provides coverage and coordination support for priority client issues, service escalations, and time-sensitive deliverables as assigned.
Other duties as assigned.

KNOWLEDGE & SKILLS

College diploma or university degree in business administration, project management, accounting, energy, engineering technology, data analytics, or a related field.
5 to 7 years of relevant experience in utility management, project or program coordination, client reporting, transitions, professional services, finance operations, or a comparable service environment.
Demonstrated project management capability, including development and maintenance of work plans, schedules, action and decision logs, risk and issue registers, and executive status reporting.
Strong written communication and synthesis skills, with the ability to convert complex operational, financial, technical, and client inputs into clear reports, presentations, meeting materials, and decision documents.
Ability to coordinate multiple concurrent priorities and obtain timely contributions from cross-functional stakeholders without relying on direct authority.
Strong client-service orientation and ability to build effective relationships with client representatives, account teams, utility providers, and internal subject-matter experts.
Highly organized, detail-oriented, and persistent in following commitments through to completion while exercising sound judgment regarding escalation.
Advanced proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and SharePoint, with the ability to quickly learn proprietary utility, finance, reporting, and workflow systems.
Working knowledge of utility accounts, invoices, consumption and cost data, account setup and closure, reporting cycles, payment processes, and common utility service risks is preferred.
Knowledge of utility tariffs, energy units, budgeting and forecasting, data validation, and utility information systems is an asset.

Licenses and/or Professional Accreditation

Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or comparable project-management training is an asset.
Certified Energy Manager (CEM), Certified Measurement & Verification Professional (CMVP), or other relevant utility or energy accreditation is an asset.

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Utility Program Lead at BGIS will lead utility client transitions, manage project plans and risks, coordinate cross-functional teams, and prepare client reports and governance updates. The role also tracks commitments and recommends process improvements.

Requirements

Candidates need a college diploma or university degree in a related field and 5 to 7 years of relevant experience. Strong project management, written communication, and client-service skills are required, along with advanced Microsoft Office proficiency.

Skills

Project management
Program coordination
Transition planning
Client reporting
Governance reporting
Risk and issue management
Stakeholder management
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft Teams
SharePoint
Utility accounts and invoices
Utility tariffs
Budgeting and forecasting
Data validation
Process improvement
Written communication
Meeting facilitation

Keywords

utility management
project management
program coordination
client reporting
transition management
governance
Microsoft Excel
PowerPoint
SharePoint
Teams
risk management
stakeholder management
utility billing
energy management
PMP
CAPM
facility management
BGIS

Seniority

Mid level

Tools

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft Teams
SharePoint

Languages

English

Fields of study

Business administration
Project management
Accounting
Energy
Engineering technology

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