Jobs in Canada

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Added 18 days ago
Underground Construction Foreman
WHISSELL CONTRACTING LTD
Leduc, AB
· Must have your own transportation · · Must have own steel-toes safety boots
Added 18 days ago
Electrical Estimator
Lotus Group
Calgary, AB
Are you ready to power your career with an industry leader in electrical solutions?
Added 18 days ago
G
Head of Solutions Engineering
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Toronto, ON
- $242,000 to $267,000 CAD / year
…most merchants can buy a standard package instead of a bespoke…
Added 18 days ago
ME
Visual Merchandiser - 3 Month Contract
Mountain Equipment Company
Barrie, ON
- $20.14 to $22.46 CAD / hour
…even lets you try out gear for yourself, self-directed and leader-based training, and a host of other perks and advantages tailored to those who love the…
Added 18 days ago
RI
Interior Landscape Installer
Rentokil Initial
Concord, ON
- $22 to $24 CAD / hour
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Added 18 days ago
Director, Facilities and Asset Management
Keyano College
Fort McMurray, AB
Keyano College is seeking an experienced and strategic leader to serve as Director of Facilities & Asset Management. The Director, Facilities and Asset Management provides strategic and…
Added 18 days ago
Director, Inventory Management (Skymark)
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Mississauga, ON
As a senior operational leader, this position translates complex inventory data into clear business decisions, establishes governance and control standards, develops team capability, and…
Added 18 days ago
Senior Director, Clinical Trials Performance & Head of Operations, SPHERE CRO
lhh
Toronto, ON
…biotechnology, and industry partners, including site management, project management, data management and technologies, regulatory affairs, biostatistics, and patient…
Added 18 days ago
Associate, Corporate Commercial / Energy
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…(Blakes) is growing. Blakes is widely regarded as the market leader for corporate commercial / energy sector matters, and we are looking for Associates with one to three years of experience…
Added 18 days ago
Vice President, Operations - Lindsay Construction (Filled)
Royer Thompson
Dartmouth, NS
As Atlantic Canada’s largest construction company, Lindsay Construction is a progressive industry leader and trusted building partner, with over 65 years spent shaping communities and…
Added 18 days ago
Director of Facilities Management - St. Francis Xavier University (Filled)
Royer Thompson
Antigonish, NS
You are a builder. A strategist. A leader who understands that great spaces inspire great minds. At St. Francis Xavier University (StFX), campus means more than just buildings - it’s a…
Added 18 days ago
Change Management
Querentia Inc.
Toronto, ON
…You may currently be a consultant or you may be working as a leader in organization transformation and change within industry. You will have compassionate leadership skills, strong problem…
Added 18 days ago
Project Coordinator
Querentia Inc.
Remote, Canada
We're seeking an organized, proactive, and agile Project Coordinator to join our dynamic team. This role is instrumental in supporting project coordination activities, including scheduling,…
Added 18 days ago
Delivery Manager - Finance
Querentia Inc.
Vancouver, BC
This role requires a proactive leader who can assess current-state environments, develop actionable roadmaps, and drive execution in a client-facing setting.
Added 18 days ago
SAP Delivery Lead (Utilities)
Querentia Inc.
Toronto, ON
Lead end-to-end SAP delivery across Utilities accounts, ensuring quality, governance, and successful project execution.
Added 18 days ago
Operations Manager (Operations Manager II)
DHL
Corunna, ON
…Chain and contribute to our renowned reputation as the global leader in contract…
Added 18 days ago
Director of Finance
RICHMOND CHRISTIAN SCHOOL
Richmond, BC
…covenant compliance, construction cash-flow forecasting and project cost…
Added 18 days ago
Buyer - Site Based
Worley
AB
…consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and…
Added 18 days ago
DM
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Toronto, ON · QC
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To succeed, you must possess exceptional client communication and organizational skills, along with a deep passion for the creator economy
Added 18 days ago
Senior Business Relationship Manager, IT
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Toronto, ON
Added 18 days ago
RC
Mechanical Design Engineer
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Cambridge, ON
- $90,000 to $120,000 CAD / year
…continuous improvement initiatives for an established industry…
Added 18 days ago
Actuarial Specialist (Associate) – Retirement & Health Benefits
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Montréal, QC
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 18 days ago
Director of AI Delivery
Nesto Cloud
Toronto, ON · Montréal, QC
…institution clients through Nesto Cloud. You will be the first leader of client AI delivery. Your mission is to run the program that puts a fleet of AI agents live in Canadian banks’…
Added 18 days ago
Lead Customer Project Support Engineer
GEPR Energy Canada Inc
Markham, ON
GE Vernova’s Grid Automation Lead Customer Project Support Engineer (Protection/SCADA/Telecom Panel Design) is a hands-on, high-impact engineering role responsible for owning the design,…
Added 19 days ago
Senior Data Architect
Miratech
ON
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office

BGIS

Utility Program Lead

Toronto, ON, Canada

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 13, 2026

Original job description

SUMMARY

The Utility Program Lead supports the successful delivery and continuous improvement of utility management services by leading client transitions, coordinating cross-functional projects, and managing client reporting and governance activities. The role converts service requirements, utility information, operational inputs, and stakeholder commitments into clear plans, accountable actions, timely deliverables, and decision-ready reporting. Working across Utility Operations, Utility Processing and Payments, Energy Services, account teams, finance, technology, clients, and third-party providers, the Utility Program Lead helps ensure that utility programs are organized, risks and dependencies are visible, and commitments are completed to the required quality and schedule.

KEY DUTIES & RESPONSIBILITIES

Client Transition & Mobilization

Leads or coordinates the utility workstream for new client transitions, expansions, contract renewals, and material service changes.
Develops and maintains transition plans, milestones, responsibility matrices, data and document requirements, risks, dependencies, and readiness criteria.
Coordinates the collection, review, and handoff of property, account, meter, supplier, billing, authorization, historical consumption, reporting, and payment information required for service commencement.
Works with internal teams, client representatives, incumbents, utility providers, and third parties to resolve information gaps and advance account setup, data access, system configuration, reporting, and operating readiness.
Coordinates stabilization activities following go-live, including issue tracking, backlog visibility, ownership confirmation, escalation, and transition closeout.

Project & Program Management

Manages assigned utility initiatives from definition through implementation and closeout, including scope, work plans, schedules, actions, decisions, risks, dependencies, and status reporting.
Facilitates project and governance meetings; develops agendas and decision requests; records actions, owners, and due dates; and follows through to completion.
Coordinates cross-functional contributions from utility operations, payment, finance, energy, reporting, technology, procurement, account teams, and other subject-matter experts.
Identifies schedule, scope, resource, data, financial, and service-delivery risks and escalates unresolved issues with a clear summary and recommended path forward.
Supports the implementation of new tools, workflows, reporting products, and process improvements by documenting requirements, coordinating testing and user feedback, and tracking implementation readiness.

Client Reporting & Governance

Coordinates recurring client reporting, governance packages, and executive updates to ensure deliverables are accurate, consistent, complete, and issued on schedule.
Consolidates utility performance information, data-quality matters, operational issues, commitments, project status, financial or consumption variances, and improvement activities into clear client-ready reporting.
Maintains integrated action, issue, decision, risk, and opportunity registers and ensures reporting clearly identifies accountability, timing, blockers, and required decisions.
Works with utility specialists, analysts, managers, and account teams to validate source information and convert detailed findings into concise, decision-useful narratives.
Tracks client questions, requests, and commitments and coordinates timely, documented responses and closure.

Service Coordination & Continuous Improvement

Supports consistent utility service delivery by maintaining current process documentation, reporting calendars, stakeholder lists, governance routines, and program records.
Identifies recurring coordination, reporting, or workflow gaps and recommends practical improvements, standardization, automation, or clearer ownership.
Supports development of templates, transition protocols, reporting standards, quality controls, and reusable project-management practices across clients.
Provides coverage and coordination support for priority client issues, service escalations, and time-sensitive deliverables as assigned.
Other duties as assigned.

KNOWLEDGE & SKILLS

College diploma or university degree in business administration, project management, accounting, energy, engineering technology, data analytics, or a related field.
5 to 7 years of relevant experience in utility management, project or program coordination, client reporting, transitions, professional services, finance operations, or a comparable service environment.
Demonstrated project management capability, including development and maintenance of work plans, schedules, action and decision logs, risk and issue registers, and executive status reporting.
Strong written communication and synthesis skills, with the ability to convert complex operational, financial, technical, and client inputs into clear reports, presentations, meeting materials, and decision documents.
Ability to coordinate multiple concurrent priorities and obtain timely contributions from cross-functional stakeholders without relying on direct authority.
Strong client-service orientation and ability to build effective relationships with client representatives, account teams, utility providers, and internal subject-matter experts.
Highly organized, detail-oriented, and persistent in following commitments through to completion while exercising sound judgment regarding escalation.
Advanced proficiency in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and SharePoint, with the ability to quickly learn proprietary utility, finance, reporting, and workflow systems.
Working knowledge of utility accounts, invoices, consumption and cost data, account setup and closure, reporting cycles, payment processes, and common utility service risks is preferred.
Knowledge of utility tariffs, energy units, budgeting and forecasting, data validation, and utility information systems is an asset.

Licenses and/or Professional Accreditation

Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or comparable project-management training is an asset.
Certified Energy Manager (CEM), Certified Measurement & Verification Professional (CMVP), or other relevant utility or energy accreditation is an asset.

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Utility Program Lead at BGIS will lead utility client transitions, manage project plans and risks, coordinate cross-functional teams, and prepare client reports and governance updates. The role also tracks commitments and recommends process improvements.

Requirements

Candidates need a college diploma or university degree in a related field and 5 to 7 years of relevant experience. Strong project management, written communication, and client-service skills are required, along with advanced Microsoft Office proficiency.

Skills

Project management
Program coordination
Transition planning
Client reporting
Governance reporting
Risk and issue management
Stakeholder management
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft Teams
SharePoint
Utility accounts and invoices
Utility tariffs
Budgeting and forecasting
Data validation
Process improvement
Written communication
Meeting facilitation

Keywords

utility management
project management
program coordination
client reporting
transition management
governance
Microsoft Excel
PowerPoint
SharePoint
Teams
risk management
stakeholder management
utility billing
energy management
PMP
CAPM
facility management
BGIS

Seniority

Mid level

Tools

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft Teams
SharePoint

Languages

English

Fields of study

Business administration
Project management
Accounting
Energy
Engineering technology

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Work requirements

Jobs in Canada