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Planet Fitness - Member Services Representative - Part Time - Belleville
Taymax Group
Belleville, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
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NR
Lawyer – Banking and Finance (2+ years)
Norton Rose Fulbright
Montreal, QC
- Full-time
This is an extraordinary opportunity to join a world-class team of professionals and to work within an established Canadian law firm that is a member firm of an international legal practice.
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TS
Store Associate
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Toronto, ON · North York Thrift Store
- Part-time
Must have good interpersonal and communication skills (oral)
Added 14 mins ago
TC
Traveling District Child Protection Worker
The Children's Aid Society of the District of Thunder Bay
Nipigon, ON
- $60,824 to $88,142 CAD / year
- Full-time
Proven ability to work as an integral member of a team.
Added 14 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
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Alliston, ON
- Full-time
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
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C
Financial Planner II (CIRO-ID) [Toronto, Oshawa, Whitby, Port Perry]
CIBC
Toronto, ON · Oshawa, ON · Pickering, ON · Whitby, ON · Port Perry, ON · Bowmanville, ON
- Full-time
As a member of the Imperial Service Team, you’ll manage and grow a dedicated client portfolio through key relationship management, creating comprehensive financial plans and providing…
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Financial Advisor CIRO-MFD
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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OS
Zamboni Driver, Bell Sensplex
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Must possess a valid driver’s license
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Overnight Cleaner, Bell Sensplex (Part-Time)
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Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
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OS
Operations Supervisor, Bell Sensplex
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Added 14 mins ago
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Overnight Cleaner, Richcraft Sensplex (Part-Time)
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- Part-time
Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
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OS
Zamboni Driver, Cavanagh Sensplex
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Must possess a valid driver’s license
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OS
Zamboni Driver, Richcraft Sensplex
Ottawa Senators
Ottawa, ON
- Part-time
Must possess a valid driver’s license
Added 14 mins ago
OS
Ice Crew, Bell Sensplex (Part-Time)
Ottawa Senators
Ottawa, ON
- Part-time
Must possess a valid drive's license
Added 14 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 14 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 14 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 14 mins ago
KC
Psychologist
Kinark Child and Family Services
Barrie, ON
- $50.41 to $59.54 CAD / hour
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Demonstrated clinical experience, proven communication, organizational, and interpersonal skills, and the ability to work effectively as a team member.
Added 14 mins ago
WC
(CAN) Total Loss & Compliance Assistant Manager
Walmart Canada
Dartmouth, NS
- Contract
As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 14 mins ago
CM
Accounting Clerk
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Vancouver, BC
- Full-time
Company Description Citybase Management Ltd. is a full-service property management firm serving clients across the Greater Vancouver area. The company specializes in residential and…
Added 14 mins ago
SC
Automotive Service Technician (310S)
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The ability to work independently while still being a good member of the shop team.
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EH
Front Desk Associate - Empire Homes Design Centre
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Caledonia, ON
- Full-time
…department through a combination of administrative, customer service, and coordination responsibilities. You will serve as a central point of contact for purchasers, vendors, and internal…
Added 14 mins ago
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Sales Consultant - Milton Volkswagen (26346)
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…experienced and enthusiastic SALES AND LEASING CONSULTANT to join the Team. This posting is for a newly created…
Added 14 mins ago
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Service Representative
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Salmon Arm, BC
- Part-time
As a Service Representative, you will complete day-to-day transactions for members, uncover their service needs and life events, and connect with experts on the SASCU team. This position…
Added 14 mins ago
CC
Distribution Supervisor
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Winnipeg, MB
- Full-time
Shift/Hours – Tuesday to Saturday, Day Shift (Flexibility Required)

BGIS

Vice President, Client Services

Montreal, QC, Canada

Full-time

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 10 years relevant job experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

SUMMARY

The Vice President, Client Services NA is accountable for strategic long-term objectives for the North American Integrated Facility Management. Drives operational excellence, growth and system efficiencies. Is a member of the senior leadership team. Accountable for the Profit and Loss for the assigned account/s.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Strategy and Business Plannin

Establishes and sets strategic plans for the IFM business on assigned accounts
Provides strategic oversight and direction for Facilities Management sites and ensures business viability.
Partners with clients and internal stakeholders to develop, establish, measure and monitor business metrics.
Partners with relevant stakeholders to develop and implement continuous improvement of infrastructure systems and processes to support the achievement of strategic business plans.
Leads all assigned IFM accounts from an operational and financial perspective.

Business Development & Growth

Collaborates relevant stakeholders to develop strategies and solutions to support business growth, client acquisition and retention and other business development initiatives.
Develops and maintains ongoing relationship with existing and potential clients. Understands clients’ industries and business drivers. Understands and anticipates needs.
Collaborates with relevant stakeholders, to identify business opportunities, present and sell product lines’ services to meet business development objectives.
Collaborates with relevant stakeholders to develop and/or repackage existing solutions.
Networks and participates in relevant events to increase BGIS brand awareness, identifies and secures business opportunities.
Ensures continuous improvement of all core delivery components to support business development, client retention/acquisition and value creation initiatives.
Accountable for achieving business growth and revenue objectives.

Service Delivery and Client Relationship Management

Leads team members directly or indirectly in the delivery of service obligations, development and implementation of effective solutions for clients.
Anticipates and mitigates risks and/or leads the development and implementation of corrective action plans to remediate performance gaps.
Develops and maintains effective relationships with clients. Manages expectations, understands and anticipates needs. Resolves escalated issues.
Accountable for achieving service delivery obligations and metrics as well as overall client satisfaction.

Financial Management

Collaborates with Finance team in the areas of budget management, financial planning and control, revenue and cost forecasting, product line growth and expansion plans.
Accountable for achieving line of business profitability objectives.

KNOWLEDGE & SKILLS

University graduation and professional certification.
Proven strategic planning and execution skills.
Minimum of 10 years relevant job experience.
Strong communication, interpersonal, influencing, persuading and negotiating skills.
Strong relationship building and collaboration skills.
Demonstrated ability to structure an organization that delivers stellar business results and provides opportunities for employee growth and development.
Business acumen.
Financial knowledge, skills and acumen to manage a significant budget, accelerate profitability and accomplish good governance.
Strong talent management skills including ability to predict future talent needs; identify and attract top talent; assess current and potential performance; mentor, coach, develop, engage and retain top talent.

Licenses and/or Professional Accreditation

None required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.

Apply on fa-evcg-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Vice President of Client Services is responsible for the strategic direction, operational excellence, and financial performance of North American Integrated Facility Management accounts. They lead senior teams to drive business growth, client retention, and continuous improvement across all service delivery components.

Requirements

Candidates must possess a university degree and professional certification, along with a minimum of 10 years of relevant experience. Strong leadership, financial acumen, and proven strategic planning capabilities are essential for this senior role.

Skills

Strategic planning
Financial management
Leadership
Business development
Operational excellence
Profit and loss management
Talent management
Coaching
Mentoring
Negotiation
Business acumen
Risk mitigation
Continuous improvement
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

Integrated Facility Management
Strategic Planning
Profit and Loss
Business Development
Client Services
Operational Excellence
Financial Planning
Talent Management
Revenue Forecasting
Governance
Infrastructure Systems
Performance Management
Stakeholder Engagement
Risk Mitigation
Business Metrics
Account Management
Leadership
Negotiation
Budget Management
Continuous Improvement

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Work requirements

Jobs in Canada