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Added 1 min ago
Snr Talent Acquisition Business Partner
Humans of HR
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $135,000 CAD / year
Full-time
Strategic Recruitment: Design and execute effective strategies to attract top professionals in the professional services space
Added 2 mins ago
Inspector
Real Estate Council of Ontario
Toronto, ON
Under the direction of the Manager, Audit & Inspection conduct timely, regular, and special inspections of business operations registered under the Trust in Real Estate Services Act, 2002…
Added 2 mins ago
Business Analyst - Regulatory Affairs and Delivery Modernization
Real Estate Council of Ontario
Toronto, ON
…Ontario and enhances consumer confidence in the real estate services sector. RECO’s commitment to pursuing trust in every transaction means consumers can navigate the real estate market…
Added 2 mins ago
Principal Construction Support Engineer
McDermott
Squamish, BC
Full-time
…manpower resources - agree allocations with the Discipline…
Added 17 mins ago
assistant manager - retail trade
Ameublement Concept Confort
Shawinigan, QC
Full-time
Determine merchandise and services to be sold
Added 17 mins ago
restaurant manager
Tahini's
Edmonton, AB
Full-time
Determine type of services to be offered and implement operational procedures
Added 31 mins ago
Associate Optometrist (Winnipeg, Manitoba, R2C 4J2, Canada)
Eyes On Eyecare
Winnipeg, MB
Part-time
…and leading the execution of NECE. Partners with the Store Manager and Field Leadership Team to build and secure a safe and motivating work environment that encourages commitment,…
Added 31 mins ago
Food Service Associate
The Talent Team at Chicken Delight
Winnipeg, MB
…Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a…
Added 31 mins ago
Program Supervisor
Matrix Foster Care Services
Mississauga, ON
$55,000 to $70,000 CAD / year
MATRIX Foster Care Services is committed to providing exceptional support to children, youth, and families, fostering resilience, security, and emotional well-being. As a Program…
Added 46 mins ago
Casual Care Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
$23.5 to $25 CAD / hour
● Minimum of 6 months of experience providing support services for patrons facing complex challenges, including mental illness and addiction.
Added 46 mins ago
PT Shelter Care Support Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
$23.5 to $25 CAD / hour
Part-time
Reports Directly To: CFOC-DOC Shelter Operations Manager, CFOC-DOC Shelter Care Team Supervisor
Added 46 mins ago
FT Shelter Care Support Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
Up to $23.5 CAD / hour
Full-time
Reports Directly To: CFOC-DOC Shelter Operations Manager, CFOC-DOC Shelter Care Team Supervisor
Added 1 hour ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…businesses with high speed Internet access, private network services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based,…
Added 1 hour ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
…businesses with high speed Internet access, private network services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based,…
Added 1 hour ago
Coordinator, HR Shared Services
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Manage and document employee and manager inquiries through the HR Shared Services ticketing platform, ensuring accurate categorization, tracking, and resolution of requests.
Added 1 hour ago
Branch Assistant
CIBC
Calgary, AB
Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…
Added 1 hour ago
IDC Business Partner
Intelcom
Sudbury, ON · Mississauga, ON · Vaughan, ON
Full-time
Maintain regular and transparent communication with IDCs regarding policies, tools, services, operational expectations and information sessions.
Added 1 hour ago
(CAN) Self Checkout Attendant
Walmart Canada
Prince George, BC
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 1 hour ago
assistant manager, restaurant
Ek Chai Kahani
Surrey, BC
Full-time
Added 1 hour ago
(CAN) Cashier
Walmart Canada
Prince George, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
catering service manager
Spicy 6 Fine Indian Cuisine
Vancouver, BC
Full-time
Determine type of services to be offered and implement operational procedures
Added 2 hours ago
(CAN) Consumables Associate
Walmart Canada
Prince George, BC
Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 2 hours ago
food and beverage service manager
Crest Hotel
Prince Rupert, BC
Full-time
Determine type of services to be offered and implement operational procedures
Added 2 hours ago
Pharmacy Assistant
Walmart Canada
Whitehorse, YT
Full-time
…forms if applicable and facilitating all aspects of Cognitive…
Added 2 hours ago
(CAN) Pharmacy Assistant
Walmart Canada
Amherstburg, ON
Full-time
…forms if applicable and facilitating all aspects of Cognitive…

BGIS

Workplace Ambassador

Montreal, QC, Canada

Job type: Full-time
Experience: University degree or 1-3 years’ of job-related relevant experience.
Posting language: English
Posted: Sep 27, 2026

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Original job description

SUMMARY

The role of the Workplace Ambassador II will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees. These partners include facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and fitness center operators. In this role, there is a unique opportunity to influence how employees work, and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

KEY DUTIES & RESPONSIBILITIES

Client Support

High-end client facing role, and the go-to person for the workplace strategy program in the office environment – primarily but not limited to the Auditorium, Learning Centre and Welcome Centre and food services area on executive floors.
Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system.
Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges.
Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests.
Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.)
Manage security access cards for visitors and contractors.
Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.
Liaise with landlord for contractor access and moves in and out of the building.
Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Manage office supplies, relationship with offsite storage (Iron Mountain), and security access cards (including reports and audits by security).
Enforce clean desk policy. Rounds to ensure supplies in place – morning and evening.
Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events.

Technology Assistance

Program subject matter expert - provide problem solving solutions for administrative problems. Manage drop off for technologies requiring service. Escalation point-of-contact for office and technology issues.
Manage access card system for programming guest cards.
Utilize client software applications to manage employee keypad system, keys and furniture inventory.
Learn HR technology tools and provide HR and communications support (i.e. Yammer). Assist with minor event planning and meeting space set up. Provide local amenities maps.
Manage the office sundry equipment for term use (mouse, power cords, power bars, spare laptops and desktops, monitor cables, network cables, head - sets, docking stations, keyboards, privacy filters, etc.). Manage locker / file cabinet inventory assignment and associated key control, name plates, etc.

KNOWLEDGE & SKILLS

University degree or 1-3 years’ of job-related relevant experience.
Intuitive in understanding and aligning priorities to align with client goals and desired outcomes.
Service-oriented, able to be customer-facing and displays a can-do attitude in all circumstances.
Able to exercise sound judgement, make decisions, and provide direction.
Comfortable dealing with issues and people.
Strong written and verbal communication skills in English presented in a professional manner.
Strong computer skills, including MS suite of software working on laptop, tablet and phone.
Self-starter, able to work independently as well as in a team.
Pro-active, approachable, and solution-based.
Strong organization skills and enjoy multi-tasking.
Be flexible and responsive to real-time requests.
Detail oriented and accurate.
Ability to work under pressure while meeting deadlines.
Highly mobile role, requiring inspection of large areas on multiple floors.
Background in event planning would be considered an asset.

Licenses and/or Professional Accreditation

None required.

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More about this job

Responsibilities

The Workplace Ambassador will manage daily office operations, including reception, event space coordination, and facility maintenance to ensure a seamless workplace experience. They act as the primary point of contact for employees and visitors, providing support for technology, security access, and office amenities.

Requirements

Candidates should possess a university degree or 1-3 years of relevant experience in a service-oriented role. Strong communication skills, proficiency in Microsoft Office, and the ability to work independently in a fast-paced environment are required.

Skills

Customer Service
Facility Management
Event Planning
Communication
Problem Solving
Microsoft Office Suite
Administrative Support
Security Access Management
Workplace Strategy
Hospitality
Multi-tasking
Organization
Technical Support
Inventory Management
Health And Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Workplace Ambassador
Facilities Management
Reception
Event Planning
Customer Service
Office Administration
Security Access
Workplace Strategy
Microsoft Office
Inventory Control
Health And Safety
Hospitality
Maintenance
Technology Support
Client Support
Facility Operations
Administrative Support
Workplace Experience

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